Publishing its preliminary financial results for the year to March 2024, Halfords has seen its profits slashed amid “significantly worse than expected” cycling performance and bike sales dropping to 30 per cent below pre-Covid levels.

The major retailer, the largest provider of cycling sales and services in the UK, highlighted the “high-profile failure” of Wiggle Chain Reaction as evidence of the “challenging” market and noted that “significant pressure” was being felt due to widespread industry sales.

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Halfords reported its cycling volumes were down four per cent compared with the previous financial year, “far behind” the forecast, with the now-familiar “worse than anticipated headwinds” — namely, the cost-of-living crisis, inflation, low consumer confidence for big discretionary purchases, and poor spring weather — all blamed for contributing to the “very challenging market conditions” facing the bike industry.

Overall, Halfords’ pre-tax profits fell by 18 per cent to £36.1 million, the retailer’s ‘Autocentre’ car servicing offering named as “the star performer again”. CEO Graham Stapleton conceded that the short-term outlook “remains challenging”, with cycling sales expected to slump further over the next 12 months, but concluded that given the company’s profitability during a time of significant headwinds the business is “well positioned for profitable growth” in the future.

Looking at cycling specifically, the four per cent decline on 2023 was “significantly worse” than the predicted one per cent drop. “Low customer confidence in the ongoing cost-of-living crisis has further impacted demand for big-ticket, discretionary items such as bikes. Another year of decline leaves bike market volumes c. 30% below pre-Covid levels,” the report states.

Halfords also pointed to the cycling industry continuing to “consolidate quickly” — a reference to Wiggle being bought by Mike Ashley’s Frasers Group, the retail group that already owns Evans Cycles and Sports Direct — as another reason why the cycling industry has become “more challenging and competitive”.

Halfords Fix Your Bike
Halfords Fix Your Bike (Image Credit: Farrelly Atkinson)

Wiggle’s “high-profile failure” was, Halfords says, a demonstration of the “much broader challenge” facing cycling businesses in the UK. 

As widely seen elsewhere in the industry, Halfords introduced major sales on cycling goods in recent times, promotional participation up a third compared with the previous financial year. That, combined with more customers purchasing on credit, has lead to “significant pressure on gross margins”.

Halfords says it “further cemented leadership of the UK cycling market” and also reported its Cycle2Work revenue had risen 8.3 per cent year-on-year. Likewise, likely aided by Wiggle’s demise, Halfords-owned online retailer Tredz saw sales rise 11.1 per cent.

While Halfords expects its cycling market to slump even further over the next year, the retailer said it expects “to emerge in an even stronger position once market conditions normalise”.

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The cycling giant’s £36.1 million pre-tax profit was in line with the downgraded profit forecast it had predicted at the start of the year, news that prompted Halfords’ share price to plunge 25 per cent back in February.

Last year, amid poor cycling performance, the business said it would focus on “needs-based” sources of revenue, such as cheap motoring repairs, in a bid to fill the gap left by “discretionary” spending areas, such as cycling and car cleaning, which were “adversely affected by unfavourable weather and low consumer  confidence”.

Halfords barrier logo 3×2 (copyright Simon MacMichael)
Halfords barrier logo 3×2 (copyright Simon MacMichael) (Image Credit: Simon MacMichael)

The noises last June were, however, that in the long term Halfords remains “very, very confident” about the cycling market. “Cycling still hits the sweet spot in terms of climate change… We still think it’s the right place to be,” the retailer’s chief executive Stapleton said at the time.

Those comments came a year after, in June 2022, the company warned of a “considerable softening of the cycling market” following its pandemic boom, with supply chain disruption and inflation beginning to bite.