A video has emerged of an outburst last week by Boris Johnson, aimed at a black cabbie who swore at him. Boris swore back, and that’s the story, not that a licenced cabbie was abusive on a street.
Unusually, I have sympathy for Boris on this. He works hard, albeit not at the jobs he should be doing, and he is presumably under a lot of stress.
I also have sympathy for cabbies. It’s true that black cabbies have been treated badly over Uber being allowed in London and there has been insufficient police and Transport for London action to stop illegal minicabs which hit the black cab trade’s profits as well as make life more dangerous for us all, but as someone who also gets shouted at by cabbies, I’m fed up.
I’d better say straight away that I love black cabs. I use them about once a month to get home from a late evening event and feel completely safe once inside. (I’ve even got into trouble for using black cabs too often in the Evening Standard).
So when I say something negative about cabbies, it is balanced by my belief in their value and professionalism.
However, there is little reciprocation.
The frequent accusation when I’m on my bike is that ‘you cyclists’ don’t obey the law/cycle dangerously/cycle on the pavement.
Of course that’s true of some stupid selfish cyclists. But I stop patiently at red lights. And whereas once I was often left waiting alone, now I’m often in the midst of a peloton of well mannered legal cyclists.
The Met’s Operation Safeway has probably had an impact on the way most people cycle and I welcome the change.
By contrast, just in the last two weeks, I’ve seen two black cabbies red light jump, one pull into and through an advance stop line when the light was already red, and one who deliberately pulled out from the kerb in front of me when I was cycling in a cycle lane.
Not to mention other infringements.
I’ve started to take licence numbers so I can name and shame on Twitter.
I’m left wondering if the old fashioned pride that cabbies once quite rightly took in their jobs has turned into an arrogance about their being the only people on the roads who really understand conditions?
If that’s so, then Transport for London and the Met have a serious job of education to do.

40 thoughts on “Are some London cabbies becoming too arrogant, asks Jenny Jones”
Something I found very
Something I found very curious this week, was how many people on the Daily Mail website laid into the taxi driver in the silly Boris Johnson spat. Viewed as a product, the black cab seems to be losing popular support across a broad range of demographics. Even Steve McNamara is now bleeting on about PR and winning over the public.
Not behaving like complete dicks towards the public whilst they’re not a passenger would be a good place to start.
The thing that annoys me most
The thing that annoys me most about black cabs is that there are simply too many of them. I can step out of my office at lunchtime and pretty much guarantee that half off the vehicles waiting at any set of lights will be black cabs? Do we really need so many of them? Personally I would halve the number and I can imagine it would have a huge positive impact on congestion in central London, as well as improving revenues for those that remain.
As for using black cabs – never. I’d rather walk or use public transport. They cost more per mile than any other form of transport I can think of.
Quote “I also have sympathy
Quote [i] “I also have sympathy for cabbies. It’s true that black cabbies have been treated badly over Uber being allowed in London” [/i]
I don’t. I’ve worked as a cabbie and the fares charged by London black cabs are frankly ridiculous. The drivers must earn an absolute fortune.
Uber represents a change in technology and offers more choice, a better service and cheaper fares to customers.
A few years ago (2006) I was stuck at Heathrow for 8 hours due to a cock-up with the coach service. Keen to get home I asked several drivers in the black cab queue how much to drive me back to Poole. Most of them wanted £300 although one or two were grudgingly prepared to do it for £200. (NB: from Poole the going rate for Heathrow at the time was £75). The return journey of 180 miles would have taken no more than 3 hours and they’d have used about £20 of fuel. Greedy bastards. I have no sympathy whatsoever with them.
Joeinpoole wrote:I don’t.
Not really. They have to work insane hours to make any real money, because they pay so much to the companies who own the taxis. That’s where the money goes.
Commuting daily in London, I
Commuting daily in London, I have regular interactions with Black cabs.
I’ve been hit by three now from behind whilst waiting at a red lights where they’ve just driven into the back of me on purpose. Two times they’ve been aggressive with abuse about why am I on the road, not paying road tax and in the primary position.
I had countless punishment passes, almost a daily occurrence, even if there’s an open lane next to them. I get abuse shouted at me for no apparent reason, and the majority it appears feel their indicator are optional not mandatory.
Overall, they’re pretty poor drivers. They should have their monopoly revoked immediately.
Can’t we all just get along.
Can’t we all just get along.
The roads have changed but
The roads have changed but not the drivers on them.
Cabbies pull over for a fare without indicating or using mirrors. They see not the cyclist.
Cabbies uturn as if they own the road. It is their entitlement to make a dangerous move.
Cabbies stop wherever they want, even if dangerous to other road users. Gone is the time they’d tell the fare to walk on or cross the road.
Drivers have had the roads to themselves for far too long. Hence the anger now they have to share them and the perception that others don’t belong on the road.
Previously their breaking of the law went unpunished. Now it puts others in danger. Speeding. Going through red lights
Parking where they like. Not focusing on the road. Sheesh. Wow. Anyhow, you get the picture. And yes I’m a driver. And yes the above is a small but sizable minority.
The times are a changin’
A day doesn’t go past that I
A day doesn’t go past that I don’t see a cab go through a red light “a bit late”, U-turn somewhere ridiculous, or cut across all and sundry with no signals to get to a fare, I ride 15 minutes each way. Uber your f-ing arse.
I think a lot of people are
I think a lot of people are voting with their wallet (i.e. Uber). Black cab fares in London are a joke and generally only for the rich, corporate account or tourists. Competition in healthy and Uber is a brilliant concept that makes black cabs look archaic.
All the above. I’ve never met
All the above. I’ve never met a group that felt so entitled. I don’t cycle in London, merely commute by train and walk 10 minutes from Fenchurch St. Plus lunchtime outings.
Even in that minute interaction they excel in their lawlessness. They routinely jump the lights at the junctions I walk through. I see no end of horrific manouevres.
Only 2 days ago I called out one through his open window, blatantly driving along texting, trying to hide his phone down by his knee, but so obvious. Yes, Mr grey Metrocab driver, you.
I thought I was gonna have a set to with one last year outside the station. Road semi-blocked by a parked lorry outside a building site, the site banksman told him to drive up the pavement! Nice! As he drove into my leg, I shocked him by asking what he thought he was doing. ‘He told me to’. That’s fine then – any other laws you’ll break on demand? Wah wah wah – obviously I was in the wrong, expecting to walk on the pavement unmolested by cars.
Wankers. Professional drivers! Pah. I have more driving qualifications than any of them. Professional navigators – yes. Professional arrogance – yes – a job requirement.
The number of Black taxis is
The number of Black taxis is artificially restricted to circa 28 thousand and those who commit to it earn in the region of £60k a year. No matter how well you know the Knowledge you will not pass until a licence is available.
As a kid in East London I looked up to cabbies but they should change the rules. There should be a standardised test and if you pass the grade you should get the badge. Taking it away from the Police in the 90’s was a start that fizzled out.
Allow the market to decide how many licenced cabbies work not restrict it to 28,000.
Black cabs, where to begin?
Black cabs, where to begin? Basically they are the loonies of the taxi world, they’re almost a sort of Isis of London’s cabs.
Its not just their driving its their views and their politics – if you are not with them then nothing is too bad for you.
Boy am I glad I don’t have to
Boy am I glad I don’t have to run the gauntlet with these murderous wankers!
My problem is bus drivers they have very similar attitudes, not all but a significant number. If infringement meant loosing your licence then I’m sure attitudes would change, and road safety would improve for everyone.
A driving licence should be a privilege NOT a right. Those who are working drivers, and expose other to more risk (simply because they are driving for longer periods of time than “ordinary drivers”) should be required to maintain the highest standards.
A few weeks riding a bike through rush hour because their licence has been revoked would give them a new perspective of just how dangerous any motor vehicle is to other, perfectly entitled, users of public rights of way generally known as roads.
banzicyclist2 wrote:
My
I find buses a much smaller problem, in fact many I find great. I’ll qualify that by saying I don’t ride in zone 1&2 that much, just a few times a month and that is a whole different world.
I think the big difference is that with buses there is a complaints procedure that seems to be at least partly effective. I’ve used it, I was satisfied with the response. The driver awareness and training is clearly better than it was even five years ago.
With taxis, you can complain to the PCO if you want to waste your time, it’ll go in the shredder. They don’t take any notice unless you were a passenger. The regulatory system has no consideration for public safety except for the fare paying public, and it seems because of this driver behaviour is worse than ever.
The whole system needs reform, and in particular the Green Badge holders (central London taxis) need a licence that’s based on training to share road space with other people rather than memorise an awful lot of street names, a skill increasingly deprecated by technology.
There’s clearly not much wrong with the principle of a licensed and regulated taxi service. The implementation we have now is the problem.
The sooner London (and the
The sooner London (and the rest of the UK) is served by a fleet of autonomous Uber cars the better in my opinion. Black cabs have had their time.
I’ve not had much time for
I’ve not had much time for black cabs since one driver doored a good friend of mine, and drove off leaving her on the road with a cut up face. She was on her way to a choir rehearsal and her injuries including a severed nerve in her cheek which meant should could never sing again. The complaint service is really more about passengers and defending the drivers.
Don’t get me started…..
Don’t get me started….. X(
Black cab drivers are their
Black cab drivers are their own worst enemy. How can they expect sympathy from the public when they behave like a gang of thugs given any opportunity to do so?
I understand their frustration at minicabs, who in my honest opinion should be massively culled to maybe only a thousand (from 52,000) with Addison Lee being eliminated entirely, but if they weren’t so expensive then maybe more people would use them instead. There are far too many empty taxis and minicabs on the streets and they are the ones causing the congestion.
Operation Safeway was
Operation Safeway was bullcrap
Replace black cab with
Replace black cab with cyclist on pretty much all the comments above, and you get a situation we all get really wound up about, grouping all as a homogenous blob.
I’m sure there are bad cab drivers, as there are bad cyclists, but really are the percentage of taxi drivers that are bad that much that we feel the need to tar the whole lot. This is pretty much the same as saying all cyclists jump red lights.
I think one thing that would go a long way to stop issues is to require all cabs to be licenced, even uber. It’s then a level playing field and the government can regulate all cabs better. Then reform the regulation, as it’s pants.
honesty wrote:I’m sure there
We don’t need to group the bad cab drivers together, they’ve already done it. It’s called the LTDA. Have a read of some of their publications, it’s an institution that seems proud to hate everyone else on the road.
And as for their attitude to their own bad apples. A key benefit of LTDA membership is access to legal services to avoid a ban in the event of receiving 12 points. That’s provided regardless of the circumstance, in other words they openly defend dangerous drivers.
bikebot wrote:We don’t need
I’ve just been to their website and had a look through a past issue of the TAXI Newspaper. Jeeeeeeeeeesus…
I think one of the main
I think one of the main issues is that the “training” revolves almost entirely around memorising common driving routes in London, an entirely pointless exercise given the maturity of sat nav technology, with live traffic updates and re-routing.
If those wasted years were spent on practical training about how to safely operate a vehicle on central London’s crowded roads without harming other road users, we probably wouldn’t be reading this blog post.
Yeh, but they are pretty much
Yeh, but they are pretty much the ADB of the taxi world, so it’s to be expected.
Total vitriol from the
Total vitriol from the majority of posters against cab drivers although, thankfully, some intelligent posts.
An awful lot of piousness and sactimony from a lot of people on this forum. Can you look yourselves in the eye and say that you always adhere to the rules of the road and that you never jeopardise yourselves, pedestrians, other road users?
There are a lot of cab drivers who behave like they own the road….there’s a lot of cyclists who do as well. As a cab driver, I always try to drive considerately and safely and I always will. Hopefully, cyclists will do the same.
Ciaranthecab wrote:
An awful
I try hard to adhere to road traffic law. I never RLJ, in car or on bike. I never speed. I try hard to never endanger others. The only way I endanger myself is by getting on my bike and sharing the road with drivers who routinely break the law and ignore the Highway Code.
That you cannot imagine anyone does their best to behave properly on the road is telling. I think you are extrapolating fromk your own behaviour.
Edit. I gave you a like by mistake.
Ciaranthecab wrote: As a cab
Well, I think that I can promise you that no cyclist will kill a cab driver. It would be good if you could promise the same.
Ciaranthecab wrote:Total
I’ll give you a like, for choosing to engage.
I’m a supporter of the principle of a licensed and regulated taxi service, and I also have black cab drivers in the family. I’m not a supporter of the LTDA, which I think has dreadful leadership and is fueling a tribal attitude amongst its members.
I don’t know of anyone who rides in central London who hasn’t at some time had a taxi driver try to bully them into the gutter. There’s no other professional group that would get away with such a pattern of behaviour amongst its ranks, and it’s a failure of the regulator that there are drivers who think that is at all acceptable.
Ciaranthecab wrote:
Can you
Yup. I can. The fact that you’re asking the question implies you cannot.
I have to question your grasp on reality if you think the two are even remotely comparable. You may want to go back to school and resit some physics lessons.
True, but when a cyclist does
True, but when a cyclist does something inconsiderate they annoy a few car drivers. So what. However, when a motorist does something inconsiderate somebody can get seriously injured, or killed.
I used to use them a lot, but
I used to use them a lot, but would rather walk or get a tube now. I have probably used one all year.
Jenny Jones is normally bang
Jenny Jones is normally bang on about cycling and safety in London – and has done more for cyclists in London than just about any other elected London politician. (OK, she has chaired and spoken at our conferences and has supported Road Danger Reduction for years).
But I have to disagree about the effects of Operation Safeway.
I agree that during and immediately after enforcement exercises drivers will often behave better in the area of enforcement. But I’m not happy about where and how the policing is done and its overall effects. I wrote about this when OS started http://rdrf.org.uk/2013/11/29/is-there-a-police-blitz-on-unsafe-driving-in-london/ and I haven’t seen anything since to change my mind about its failures.
bikebot wrote:We don’t need
LTDA represent less than 6000 of the far too many, mostly empty 24,000 cabbies currently licenced.
Stand on any junction in London and watch endless black cabs jump red lights. You can even go and watch that video of the cyclist who collided with the side of the bus, and what most didnt notice is that a black cab jumped the lights.
And the sooner that black cabs are forced to convert their vehicles away from diesel and stop polluting the environment with PM2.5, the better.
I think the main question of
I think the main question of this article is unfairly biased to begin with. Replace the word cabbie with cyclist, white people, black people or whatever and you’ll probably get a slew of confirmation bias. I actually find cab drivers pretty decent and I don’t think cyclist make their job easy. We are talking about an autonomous group of people and so there will be those that behave badly and those that act with respect (that goes for cyclists, cabbies, car drivers, lorry drivers) and so you should not throw the baby out with the bath water.
“some”?
“becoming”?
“some”?
“becoming”?
My experience of black cab
My experience of black cab drivers when I used to work in the city was that they would start off friendly, and the conversation would 90% of the time descend into hate for cyclists/foreigners/anyone non white. I don’t say that lightly either. You could almost guarantee it. Majority of them are overweight frustrated wankers. I work with a couple of ex cabbies now and the amount of times I’ve got into arguments with them because of racist/xenophobic comments, why don’t cyclists pay road tax blah blah blah, is unreal.
They remind me of the print
They remind me of the print industry before Eddie Shah.
Not relevant to the London
Not relevant to the London cabbie debate, but where I live there are two bus companies plying their trade and there’s a noticeable difference in how their drivers treat me when I’m cycling.
The drivers of one bus company will sit in behind me if they know they’re going to be stopping 200 yards up the road, they actually give way at roundabouts and even pull out wide to pass me.
Drivers of the other bus company regularly charge past at close quarters before stopping at the next stop, pull out in front of me etc. basically show scant disregard for my well being as a road user.
I can only put this down to the training (or lack of) that the drivers get from within their companies, needless to say if I’m ever catching a bus I’ll wait extra time at the stop to give my trade to the nice to cyclists bus company.
Article wrote:Of course
Well bully for you with your idiot name-calling. People stop at or run reds for multiple reasons, some of them safety-related. I hope you achieve the effect you are looking for, calling other people stupid and selfish.
And equating a person with a bike doing something with the same act carried out in a two ton box, now that truly is stupid, woolly thinking.
vbvb wrote:Article wrote:Of
..and some of them because the person is stupid and/or selfish – or is this mystical tribe called ‘cyclists’ truly the only group of humans in the world who have no-one in it who is either of the above ?