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  • News
Customs charges (@geckobike)
Customs charges (@geckobike) (Image Credit: Farrelly Atkinson)

Cyclist “made the mistake of ordering bike components from the EU”… left with £50 of customs charges; Jumbo-Visma Twitter account hacked — crypto adverts galore; Einer Rubio wins Giro mountain stage shortened due to bad weather + more on the live blog

Dan Alexander remains in the live blog jersey for Friday — will he be able to keep hold of it during a monstrous third week?
  • by Dan Alexander
Fri, May 19, 2023 08:08
64

SUMMARY

  • Wahoo eliminates all debt following "significant" support from investors
  • Jumbo-Visma Twitter account hacked — Giro updates turn to crypto adverts
  • We have a suspect...
  • Giro mountain stage shortened due to weather
  • Our new stage profile
  • Geraint Thomas: "I think it is a good decision, it's still going to be a super hard stage"
  • Surrey Police says warning letters "most appropriate course of action" for majority of driving offences, and calls on cyclists who submit multiple near miss clips to "engage with us further" to improve road safety
  • Eolo-Kometa mourns loss of Arturo Grávalos
  • road.cc contributor Matt Page to take on Mark Beaumont's NC500 record
  • "Send your criticism to me, not the riders. The riders are the heroes of this sport": Adam Hansen comes out firing again
  • Einer Rubio wins Giro mountain stage shortened due to bad weather
  • How to be a Grand Tourist – enjoying a few days at cycling's biggest races
  • Cyclist "made the mistake of ordering bike components from the EU"... left with £50 of customs charges
  • "A total joke compared to pre-Brexit"
Customs charges (@geckobike)
Customs charges (@geckobike) (Image Credit: Farrelly Atkinson)
19 May 2023, 08:08

Wahoo eliminates all debt following "significant" support from investors

Wahoo Kickr v6
Wahoo Kickr v6 (Image Credit: Farrelly Atkinson)
Wahoo Kickr v6
Wahoo Kickr v6 (Image Credit: Farrelly Atkinson)

> Wahoo eliminates all debt following “significant” support from investors

19 May 2023, 08:08

Jumbo-Visma Twitter account hacked — Giro updates turn to crypto adverts

If you were having an aimless scroll of social media last night, like me, you might have found your Twitter timeline full of Elon Musk retweets and cryptocurrency adverts. And while in these days of the blue bird app my first assumption was that it’s just another glitch under a certain Tesla-owning billionaire’s rule, my attention was then caught by the username — @JumboVismaRoad…

Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)
Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)

Just hours after the team had updated fans on Sepp Kuss’ breakaway day on stage 12 of the Giro, Primož Roglič taking it easy ahead of the first major mountain day today, the ‘team’ was now sharing adverts for stuff like this…

Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)
Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)

And retweeting stuff like this…

Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)
Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)

Team press officer Thijs Roelen took to his personal account, appealing: “Please, dear cycling fans, report to Twitter that our account has been hacked so you can get the cycling content you want. And also, don’t buy crypto.”

The reports have seemingly done the trick, even if the posts are still on the timeline, the account back belonging to… ‘Dutch World Tour cycling team’. There’s a happy ending… (immense stress for team staff during the Giro aside).

19 May 2023, 08:08

We have a suspect...

Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)
Jumbo-Visma Twitter hacked
Jumbo-Visma Twitter hacked (Image Credit: Farrelly Atkinson)

That’s what a hacker would say.

— Mihai Simion (@faustocoppi60) May 18, 2023

Suspicious. Very Suspicious… 

19 May 2023, 08:08

Giro mountain stage shortened due to weather

The whispers were building, but now it seems pretty certain the Giro stage later today, the first major mountain day (Gran Sasso’s headwind fest has been erased from my memory), will be shortened to less than 80km and have a climb removed due to the weather… it’s another grim day to be riding a bicycle in Italy… especially over 1,800m…

🇮🇹 #Giro

Lake trip….? 🛶 pic.twitter.com/HY7bC7Ucer

— BORA – hansgrohe (@BORAhansgrohe) May 19, 2023

So what’s the new plan? 

The stage WILL go ahead today, but will be shortened, with a new race start. The riders will be bussed to the new start after the neutral roll out. All the details on the Breakaway in 5.

— Orla Chennaoui (@SportsOrla) May 19, 2023

Giro stage lopped. They’ll set off front he foot of the Croix de Coeur – around 75 to run. They’ll top the neutral rollout, then hop on buses.

There was a lot of rider discontent apparently overnight, so this has been coming. And the weather is shocking again at the start.

— Ned Boulting 🏳️‍⚧️ (@nedboulting) May 19, 2023

It’s all about perspective, if the original stage was the current route the cycling world would be screaming its head off about ‘could this be the most exciting Grand Tour stage ever?’ à la Tour de France 2018 stage 17. Bjarne Riis’ stage nine win at the ’96 Tour on a snow-shortened 46km stage wasn’t bad either… I’m reliably informed by Ryan… a bit before my time…

19 May 2023, 08:08

Our new stage profile

Given the adverse weather conditions, especially on the Italian side, the Commission decided to meet the athletes’ requests by applying the Extreme Weather Protocol.

Stage 13 will be shortened with the new km 0 being set at Le Chable, at the bottom of the Croix de Couer. The… pic.twitter.com/6VwMOw8enS

— Giro d’Italia (@giroditalia) May 19, 2023

19 May 2023, 08:08

Geraint Thomas: "I think it is a good decision, it's still going to be a super hard stage"

Geraint Thomas 2023 Giro d'Italia (SWpix.com/Zac Williams)
Zac Williams) (Image Credit: Farrelly Atkinson)
Geraint Thomas 2023 Giro d'Italia (SWpix.com/Zac Williams)
Zac Williams) (Image Credit: Farrelly Atkinson)

G spoke to the TV cameras before the start of today’s stage. Well, before the riders rode out of the neutral zone (to fulfil the host town’s duties), jumping in the buses shortly after to transfer to the new start…

“There was a big chat last night with the CPA [riders union] and all the teams voted on what they wanted to do,” the maglia rosa explained. “To be honest, I think it is a good decision, it’s still going to be a super hard stage, it just means we aren’t in this cold wet weather for even longer.

“We’ve seen so many guys going home with sickness and a few injuries obviously, but mainly just sick so if we want to get to Rome with at least 50 guys it’s a good decision I think. It’s still going to be hard racing, it’s a decent compromise.”

The rumours from Jens Voigt on the ground with GCN are that the Arkéa–Samsic bus left without some of the team’s riders. Siri, what’s French for ‘are you 100% sure we’ve got everything?’

ATTACK…

🚌 @TeamEmiratesUAE leading the group. They have fitted wet tyres.

(Not sure I am actually using the right jargon. I need some suggestions. @F1, could help me out?)#Giro #GirodItalia https://t.co/uwGvX5QsE4 pic.twitter.com/Z8X4uzTduI

— Giro d’Italia (@giroditalia) May 19, 2023

19 May 2023, 08:08

Surrey Police says warning letters "most appropriate course of action" for majority of driving offences, and calls on cyclists who submit multiple near miss clips to "engage with us further" to improve road safety

Overtaking distance for drivers (Surrey Police)
Overtaking distance for drivers (Surrey Police) (Image Credit: Farrelly Atkinson)
Overtaking distance for drivers (Surrey Police)
Overtaking distance for drivers (Surrey Police) (Image Credit: Farrelly Atkinson)

> Surrey Police says warning letters “most appropriate course of action” for majority of driving offences, and calls on cyclists who submit multiple near miss clips to “engage with us further” to improve road safety

19 May 2023, 08:08

Eolo-Kometa mourns loss of Arturo Grávalos

Arturo, rest in peace friend and mate. You will be always with us. pic.twitter.com/W8TMBZ3IDD

— EOLO-KOMETA Cycling Team (@EoloKometaTeam) May 19, 2023

Racing is back underway at the Giro d’Italia, Eolo-Kometa part of the action. This morning the Italian-registered, Spanish-based Continental outfit run by Ivan Basso and Alberto Contador announced the tragic news that one of their riders Arturo Grávalos had passed away.

The 25-year-old was diagnosed with a brain tumour in November 2021, undergoing surgery a few weeks later. Despite “very positive” progress, Grávalos went through several further surgeries, his team explaining how he “never gave up”.

“That was his nature,” the team said this morning. “Arturo wanted to leave his mark in the sport he loved so much and in which he generated so much affection.

 “Life put many obstacles in front of him in recent times and he always, always, reacted with the best of his face, overcoming them with the greatest of positivism.

“He kept his sorrow or regret to himself, refusing it to give it continuity. Armed with his huge smile, his closeness and his frankness, he was all about building, supporting, praising and thanking. We will never forget you, Arturo. Rest in peace.”

19 May 2023, 08:08

road.cc contributor Matt Page to take on Mark Beaumont's NC500 record

You might recognise Matt Page from reviewing here at road.cc, from off.road.cc videos or from his numerous long-distance achievements documented on the site, not least the world record for most castles visited in one week by bike (stick that in your pipe Froomey, you can keep your yellow jerseys)…

Matt Page london edinburgh london LEL pics Humber Bridge
Matt Page london edinburgh london LEL pics Humber Bridge (Image Credit: Farrelly Atkinson)
Matt Page london edinburgh london LEL pics Humber Bridge
Matt Page london edinburgh london LEL pics Humber Bridge (Image Credit: Farrelly Atkinson)

In short, he’s a bloody strong cyclist and has a new challenge in his sights… Mark Beaumont’s NC500 record of 28 hours 35 minutes. Matt will be taking it on Monday 22nd or Tuesday 23rd May 2023, weather depending, and will be aiming to better Mark’s average speed of 18.2mph (29.2kph) for the 516-mile (~830km) circular route, which includes a brutal 32,000ft (9,754m) of climbing. Told you he’s bloody strong…

> Video: “One hell of a rollercoaster” – Matt Page on his 1,525km London-Edinburgh-London ride

We’ll keep you updated here on the live blog and you can follow Matt’s progress on the live tracker…

19 May 2023, 08:08

"Send your criticism to me, not the riders. The riders are the heroes of this sport": Adam Hansen comes out firing again

CPA riders union president Adam Hansen needs to respect the Giro’s microphones a bit more… stop dropping ’em…

Here’s his statement on events which led to stage 13 being shortened…

To provide clarity from the riders’ perspective, the weather conditions experienced during this year’s Giro have been among the most intense. In response, the riders held a vote last night to invoke the extreme weather protocol. According to the regulations, which outline freezing rain as point 1 and extreme temperatures as point 4 during certain parts of today’s route, the riders agreed to vote.

If the majority surpassed 80 per cent, the remaining riders would follow and respect the majority decision, which implementing the extreme weather protocol and executing point 3: “change of route.” The voting process was conducted anonymously, with over 90 per cent of the riders in favour. I and the CPA support their decision.

If anyone disagrees with their choice, I will wear the cost. So send your criticism to me, not the riders. The riders are the heroes of this sport, and I believe they should focus solely on their racing rather than being subjected to negative remarks.

I would like to extend my gratitude to the Giro organisation for recognising the need for change and understanding the riders’ perspective. The extreme weather conditions experienced this year are beyond anyone’s control, and the riders are grateful for the support of the RCS, volunteers, and fans. They will do their best to put on a show for the world to watch!

The stage is now underway, Thibaut Pinot part of a five-man breakaway. Could it be that illusive Grand Tour win that’s avoided him since 2019 for the Frenchman at his final Giro? 

19 May 2023, 08:08

Einer Rubio wins Giro mountain stage shortened due to bad weather

Why can’t we (Thibaut Pinot) have nice things (Grand Tour stage wins)? Yes, I know he won loads back in the 2010s but it’s been a barren few years since 2019 and now, in the final year of his career, the road.cc fan club would like one more day in the sun. Is that too much to ask? Right, tears dried, back to the stage…

Thibaut Pinot Giro 2023 (GCN/Eurosport)
Eurosport) (Image Credit: Farrelly Atkinson)
Thibaut Pinot Giro 2023 (GCN/Eurosport)
Eurosport) (Image Credit: Farrelly Atkinson)

Einer Rubio won the day with this impressive sprint…

𝙀𝙞𝙣𝙖𝙧 𝙍𝙪𝙗𝙞𝙤 𝙥𝙞𝙥𝙨 𝙏𝙝𝙞𝙗𝙖𝙪𝙩 𝙋𝙞𝙣𝙤𝙩 𝙖𝙣𝙙 𝙅𝙚𝙛𝙛𝙚𝙧𝙨𝙤𝙣 𝘾𝙚𝙥𝙚𝙙𝙖! 🥇

The Movistar rider is the victor in the alpine assault that was Stage 13 of the Giro d’Italia 👏 pic.twitter.com/eUTt7q78hx

— Eurosport (@eurosport) May 19, 2023

In the GC group, Hugh Carthy took six seconds back on the rest, while Andreas Leknessund lost seven. The tight battle for the maglia rosa continues… 

19 May 2023, 08:08

How to be a Grand Tourist – enjoying a few days at cycling's biggest races

Giro d'Italia train (picture via RCS Sport, LaPresse)
Giro d'Italia train (picture via RCS Sport, LaPresse) (Image Credit: Farrelly Atkinson)
Giro d'Italia train (picture via RCS Sport, LaPresse)
Giro d'Italia train (picture via RCS Sport, LaPresse) (Image Credit: Farrelly Atkinson)

> How to be a Grand Tourist – enjoying a few days at cycling’s biggest races

19 May 2023, 08:08

Cyclist "made the mistake of ordering bike components from the EU"... left with £50 of customs charges

Anyone experienced similar over the past couple of years?

Customs charges (@geckobike)
Customs charges (@geckobike) (Image Credit: Farrelly Atkinson)
Customs charges (@geckobike)
Customs charges (@geckobike) (Image Credit: Farrelly Atkinson)

“Made the mistake of ordering bike components from the EU,” Stan wrote on Twitter. “This government needs to be placed in the stocks and pelted with s*** with what they’ve done to EU trade,” his conclusion…

He ordered from a German-based bicycle components website and was left with the not so charming cocktail of Customs Duty, Import VAT AND a Clearance Fee…

> Dutch bike part dealer shipping to every country in the world except UK because of Brexit VAT change

“People may be thinking ‘don’t order from the EU’ but there are two points A) this used to be easy,” he added. “B) these rules apply to ANYTHING you transport across the border. Technically you [could] be charged duty for putting your bikes on your car and travelling to France and back if customs decided you couldn’t prove you already owned the bike.”

> Cycling club arrives in Spain for charity ride… hit with £7,000 bike customs charge

yeah it’s a nightmare because you can’t just trust the price that you’re paying upfront – this stuff used to be handled behind the scenes.

I’m gonna complain to https://t.co/mV4hxDMlfO because the “clearance fee” is purely parcel force and that should imo have been included

— Stan (@geckobike) May 19, 2023 

19 May 2023, 08:08

"A total joke compared to pre-Brexit"

We got in touch with Stan who told us his total order was £210, including four tyres, a chain, a cassette, some inner tubes and a KMC missing link. 

“They ship without VAT so not bothered about paying the VAT but they should really include Parcel Force’s clearance fee in their shipping costs and make it clear that there are extra custom fees… a total joke compared to pre-Brexit.”

19 May 2023, 08:08

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Stromm Cycles reach for a new type of track bike designed around UCI rule changes

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19 May 2023, 08:08

Santini Eco Sleek Bengal Women's Jersey

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19 May 2023, 08:08

“It’s probably safer riding with cars”: Cyclist seriously injured after crashing into black bear on forest trail

“It’s probably safer riding with cars”: Cyclist seriously injured after crashing into black bear on forest trail

“The reason I rode in the forest is just to get away from the traffic, right? I’m just really glad to be alive”

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  • 2023 Giro d'Italia, cycling live blog, Giro d'Italia, live blog, road.cc live blog
Dan Alexander
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Dan is the road.cc news editor and joined in 2020 having previously written about nearly every other sport under the sun for the Express, and the weird and wonderful world of non-league football for The Non-League Paper. Dan has been at road.cc for four years and mainly writes news and tech articles as well as the occasional feature. He has hopefully kept you entertained on the live blog too. Never fast enough to take things on the bike too seriously, when he’s not working you’ll find him exploring the south of England by two wheels at a leisurely weekend pace, or enjoying his favourite Scottish roads when visiting family. Sometimes he’ll even load up the bags and ride up the whole way, he’s a bit strange like that.  

64 Comments

64 thoughts on “Cyclist “made the mistake of ordering bike components from the EU”… left with £50 of customs charges; Jumbo-Visma Twitter account hacked — crypto adverts galore; Einer Rubio wins Giro mountain stage shortened due to bad weather + more on the live blog”

  1. Jimmy Ray Will
    May 19, 2023 at 9:58 am
    0

    Ha, in relation to the

    Ha, in relation to the customs fees, the chap in question actually got stung for £19 in fees, the VAT will have always been owed. 

    I would say a £12 handling fee from Parcelforce is an absolute joke though, and yes I’d encourage the customer to feedback to the webstore that their chosen courier is rinsing its customers. Other, potentially cheaper couriers are available.

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    • Rich_cb
      May 19, 2023 at 10:05 am
      0

      Yep.
      Yep.

      Vat changes were brought in across the EU at the same time as Brexit so would have happened regardless of Brexit.

      It really depends how much admin time dealing with this takes as to whether £12 is reasonable.

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      • bikeman01
        May 19, 2023 at 7:51 pm
        0

        It probably is reasonable in

        It probably is reasonable in as much that import forms are probably extensive and in triplicate.

        Best option is to buy from a UK company and avoid all this nonsense.

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        • stomec
          May 19, 2023 at 8:30 pm
          0

          bikeman01 wrote:

          It probably is reasonable in as much that import forms are probably extensive and in triplicate.

          Best option is to buy from a UK company and avoid all this nonsense.

          — bikeman01

          best option of course was to remain part of the EU and then this wasn’t an issue  

          but hey at least we took back control of our borders, delivered a massive economic boost to the country and sorted the NHS. 
           

          jobs a good un!

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  2. mark1a
    May 19, 2023 at 10:01 am
    0

    Person buys VAT free stuff

    Person buys VAT free stuff from overseas. Then whines on Twitter about having to pay VAT on receipt.

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    • wycombewheeler
      May 19, 2023 at 10:06 am
      0

      mark1a wrote:

      Person buys VAT free stuff from overseas. Then whines on Twitter about having to pay VAT on receipt.

      — mark1a

      quite, the only thing to complain about would be the clearance fee, which doesn’t seem all that bad. I can remember recieving packages from the US with £7 customs charge and £30 clearance fee, that always seemed unreasonable to me.

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    • Legin
      May 19, 2023 at 11:15 am
      0

      mark1a wrote:

      Person buys VAT free stuff from overseas. Then whines on Twitter about having to pay VAT on receipt.

      — mark1a

      The point is that it is no longer clear as to what charges you may face (without holding a degree in import/export bollocks). Brexit is a total f…up, fostered by a bunch of gaslighters praying on an ignorant population.

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      • hawkinspeter
        May 19, 2023 at 11:43 am
        0

        Legin wrote:

        The point is that it is no longer clear as to what charges you may face (without holding a degree in import/export bollocks). Brexit is a total f…up, fostered by a bunch of gaslighters praying on an ignorant population.

        — Legin

        Well, at least we get to enjoy all the tangible benefits

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    • Adam Sutton
      May 19, 2023 at 11:45 am
      0

      mark1a wrote:

      Person buys VAT free stuff from overseas. Then whines on Twitter about having to pay VAT on receipt.

      — mark1a

      This issue behind it though is the impact on business, and the inability to ship between UK/EU and vice versa without a massive headache.

      I shipped a used piece of network equipment from an office back to the UK and made the mistake of putting an insurance value of the new price, around £4k. This then triggered a whole heap of problems where even TNT couldn’t seem to figure it out, at one point we almost gave up as we were facing a £1k or so bill for something bought some years back in UK that was shipped out and coming back now.

      Since then where we would previously source from UK for EU offices we were working on, which would hand quite a lot of business to UK suppliers, it is all handled by our Paris office. The red tape is so bad it genuiniely pushed our procurement person to the brink of a breakdown. I don’t doubt this has forced some small businesses to give up completely. But hey blue passports and sovereignty! woop woop.

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      • mark1a
        May 19, 2023 at 12:25 pm
        0

        Adam Sutton wrote:

        This issue behind it though is the impact on business, and the inability to ship between UK/EU and vice versa without a massive headache.

        — Adam Sutton

        I agree, it’s a mess and businesses were not prepared. However that is not the issue here. The issue here is that someone bought some bike parts from Germany which would have been much cheaper at the point of order due to not having German VAT at 19% charged. Local VAT of 20% is then applied on import. Much of the effect of this would have happened regardless of whether we were in the EU or not due to new regulations designed to reduce VAT fraud. The duty of 6% is minimal, and possibly the Parcelforce processing charge is getting on for unreasonable. 

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        • Adam Sutton
          May 19, 2023 at 1:21 pm
          0

          6% might be “minimal” to the

          6% might be “minimal” to the end user, but is significant in red tape and additional process for the companies involved. That was my point. This just highlights these issues.

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      • andystow
        May 19, 2023 at 2:46 pm
        0

        Adam Sutton wrote:

        Person buys VAT free stuff from overseas. Then whines on Twitter about having to pay VAT on receipt.

        — Adam Sutton

        This issue behind it though is the impact on business, and the inability to ship between UK/EU and vice versa without a massive headache.

        I shipped a used piece of network equipment from an office back to the UK and made the mistake of putting an insurance value of the new price, around £4k. This then triggered a whole heap of problems where even TNT couldn’t seem to figure it out, at one point we almost gave up as we were facing a £1k or so bill for something bought some years back in UK that was shipped out and coming back now.

        Since then where we would previously source from UK for EU offices we were working on, which would hand quite a lot of business to UK suppliers, it is all handled by our Paris office. The red tape is so bad it genuiniely pushed our procurement person to the brink of a breakdown. I don’t doubt this has forced some small businesses to give up completely. But hey blue passports and sovereignty! woop woop.

        — mark1a

        My work team (I’m in the US) wrote off a $50k data acquisition system we installed on a machine which was then shipped to Europe for some testing. It got stuck in customs somewhere on the way back and after several months it was just too much hassle trying to convince them that it wasn’t new equipment that we were importing.

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  3. OnYerBike
    May 19, 2023 at 11:00 am
    0

    Paying additional duties and

    Paying additional duties and fees on EU orders is annoying, but I can kind of live with it as long as the website makes it clear. There are some websites that are in English and display prices in £, and you have to look very closely to realise they actual ship from the EU. 

    But what is really annoying is if you have to return something – every courier seems to have different forms and different requirements (often forms completed in duplicate or triplicate; sometimes inside package or attached to package or handed to driver etc.) and feels like a complete lottery whether or not there will be additional fees/duties on the return shipment, let alone whether you have any chance of getting any of the duties you paid on import refunded… 

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  4. maviczap
    May 19, 2023 at 11:03 am
    0

    I don’t bother buying
    I don’t bother buying anything from the EU or USA anymore, small value items just don’t justify the Parcel Farce charges.

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  5. Pyro Tim
    May 19, 2023 at 12:30 pm
    0

    It amazes me that people

    It amazes me that people think we can take part in international trade, and not have to follow rules and pay charges. It’s your responsibility to check these out. Be it from EU or elsewhere. Since Brexit, people assume things haven’t changed and ship bikes to events without organising customs. £12 is nothing for the process companies have to go through to organise, and pay out on your behalf.

    I am a freight forwarder and customs broker. To enable the likes of Parcelforce / DHL etc to do the entry, they need to post huge sums (millions) into an account that is effectively dead money to them. Customer has to pay to use this service, as the money gets no interest, and cannot be used for business/cash flow use. You are not paying based on the value of the goods, but the process. They have to manually enter the entry, and several items with different tariff codes takes time. We charge £60 an entry, which inclues 3 tariff numbers, and £3.50 per additional tariff number. Granted, I don’t work with individuals for small stuff, and don’t do bulk entries like this specific senario, which are a little less time consuming. Don’t blame the companies, blame Brexit, and those that promoted it and voted for it.

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    • hawkinspeter
      May 19, 2023 at 12:32 pm
      0

      Pyro Tim wrote:

      It amazes me that people think we can take part in international trade, and not have to follow rules and pay charges. It’s your responsibility to check these out. Be it from EU or elsewhere. Since Brexit, people assume things haven’t changed and  ship bikes to events without organising customs.£12 is nothing for the process companies have to go through to organise, and pay out on your behalf.

      I am a freight forwarder and customs broker. To enable the likes of Parcelforce / DHL etc to do the entry, they need to post huge sums (millions) into an account that is effectively dead money to them. Customer has to pay to use this service, as the money gets no interest, and cannot be used for business/cash flow use. You are not paying based on the value of the goods, but the process. They have to manually enter the entry, and several items with different tariff codes takes time. We charge £60 an entry, which inclues 3 tariff numbers, and £3.50 per additional tariff number. Granted, I don’t work with individuals for small stuff, and don’t do bulk entries like this specific senario, which are a little less time consuming. Don’t blame the companies, blame Brexit, and those that promoted it and voted for it.

      — Pyro Tim

      It amazes me that you think that every customer should have to learn the details of international trade when they’re just looking to buy stuff from an online shop. The responsibility should lie with the seller to figure out their typical charges and inform the customer or at least warn them if the charges are too complicated for the shop to work out (e.g. if they haven’t shipped to that location previously).

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      • Pyro Tim
        May 19, 2023 at 12:52 pm
        0

        The law is the law, and

        The law is the law, and ignorance is no excuse. Your responsibility, not someone in another country. If you want to import, you have to know. If you don’t / can’t be arsed, buy it from UK from someone who has checked and complied. The rules are complicated enough, I know UK customs, and a little of EU, based on what it was here before Brexit, but nothing of US or anywhere else. It is not my responsibilty to know foreign rules, just as it isn’t a bike shop in Germany to know our rules.

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        • hawkinspeter
          May 19, 2023 at 1:11 pm
          0

          Pyro Tim wrote:

          The law is the law, and ignorance is no excuse. Your responsibility, not someone in another country. If you want to import, you have to know. If you don’t / can’t be arsed, buy it from UK from someone who has checked and complied. The rules are complicated enough, I know UK customs, and a little of EU, based on what it was here before Brexit, but nothing of US or anywhere else. It is not my responsibilty to know foreign rules, just as it isn’t a bike shop in Germany to know our rules.

          — Pyro Tim

          If a bike shop in Germany is selling to UK customers, then I’d expect them to know what they’re doing. For example, Mantel (https://www.mantel.com/uk) declare that they will only ship orders up to the value of £135 due to Brexit shenanigans.

          Yes, ultimately it’s up to the consumer, but it’s not practical to expect every customer to know the specific details of an industry when they’re just looking to buy some bike parts. The seller, however is the natural single point that will have to know some details of shipping internationally, so it follows that they should help their customers.

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          • Pyro Tim
            May 19, 2023 at 2:36 pm
            0

            It is not the sellers

            It is not the sellers responsibility, but the importers. Doesn’t matter what you think, this is the reality. The seller wants to make money, they sell. They might arrange shipping for you, but ultimately once it’s left their warehouse, that’s the end of their responsibility. Probably sold on DAP terms, which means they pay for delivery up to your door, excluding customs clearance. This means the importer needs to pay taxes and charges to clear the goods.

            Mantel do that as you don’t pay VAT or duty on low value goods, and can be customs cleared without declaring tariff numbers. This is a simple job for couriers to enter. It is something they’ve chosen to do so they don’t have people bitching, but no requirement to do so, and limits what they can sell. Others will have made a commercial decision to do something different.

          • hawkinspeter
            May 19, 2023 at 1:25 pm
            0

            Pyro Tim wrote:

            They might arrange shipping for you, but ultimately once it’s left their warehouse, that’s the end of their responsibility.

            — Pyro Tim

            Not entirely true under distance selling regulations. It’d be entirely feasible to refuse to pay the import duties and then claim your money back from the seller as they hadn’t fulfilled their side of the contract i.e. delivering the items to your address.

          • Springbok45
            May 19, 2023 at 1:44 pm
            0

            They’ve provided all the info

            They’ve provided all the info in their FAQs 

            “If you select a delivery country outside the EU, prices are automatically calculated without German value added tax (VAT). All customs duties, taxes and fees due for your order are collected by the respective authorities when your shipment enters the destination country. To obtain further information on the relevant regulations in your country, please contact your local customs or taxation office.”

            The fact Stan has chosen to not read or he has and then ignored this information is only his fault, whinging about it on the internet just makes him look a bit of a cheapskate, could’ve supported a LBS instead.

          • Hirsute
            May 19, 2023 at 1:57 pm
            0

            That hardly amounts to “all
            That hardly amounts to “all the info ” !

          • Springbok45
            May 19, 2023 at 2:51 pm
            0

            I’m curious what more woud

            I’m curious what more woud you like them to add?

          • Hirsute
            May 19, 2023 at 3:36 pm
            0

            You can answer that by
            You can answer that by comparing your answer with the invoice shown.

          • Springbok45
            May 19, 2023 at 7:04 pm
            0

            “All customs duties, taxes
            “All customs duties, taxes and fees due for your order are collected by the respective authorities when your shipment enters the destination country.” You mean like these ones they’ve stayed you’ll be liable for, which then he was so shocked to have to pay?
            They aren’t those companies/countries why should they pay to list the details, of hundreds of separate entities, on their website when that information is already out there?
            If you’ve spent enough time trawling online bike shops trying to save less than the £50 in fees paid, you have the ability to look up the relevant information.

          • Hirsute
            May 19, 2023 at 8:17 pm
            0

            How would you know beforehand
            How would you know beforehand what the actual fees and charges are ?
            All you listed were potential costs and that the end user knows who to contact at the relevant tax authority.
            You are assuming a very high level of knowledge and application somewhat beyond ‘looking it up’.
            I can look up vat advice and rates. – did I know enough about vat ? Hell yes, enough to know I know eff all.

          • bikeman01
            May 19, 2023 at 7:45 pm
            0

            Springbok45 wrote:

            They’ve provided all the info in their FAQs 

            “…To obtain further information on the relevant regulations in your country, please contact your local customs or taxation office.”

            — Springbok45

            Yeah good luck getting that information from the customs office.

            Likewise getting the delivery company’s clearance fees. Especially as you probably wont be told who they are.

          • mark1a
            May 19, 2023 at 8:10 pm
            0

            bikeman01]

            Yeah good luck getting that information from the customs office.

            — bikeman01

            https://www.trade-tariff.service.gov.uk/find_commodity

            https://www.simplyduty.com/

          • Hirsute
            May 19, 2023 at 8:29 pm
            0

            As long as you have prior
            As long as you have prior knowledge and are fully conversant with all the technicalities, general rules and exceptions.
            There is a reason why tax specialists exist.

            A little knowledge is dangerous.

          • Springbok45
            May 19, 2023 at 9:09 pm
            0

            https://www.gov.uk/import
            https://www.gov.uk/import-goods-into-uk
            Google is your friend, first result of “importing to the UK” it takes you into all the necessary points in pretty plain English, it’s almost like the civil service put this together for anyone to understand rather than providing “tax specialists” with business.
            Being obtuse for the sake of it just makes you look as silly as Stan.

          • Springbok45
            May 19, 2023 at 9:11 pm
            0

            https://www.parcelforce.com
            https://www.parcelforce.com/help-and-advice/receiving/how-are-customs-fees-calculated

            Yep, super secret fees hidden away from all of us.

          • Pyro Tim
            May 19, 2023 at 2:36 pm
            0

            Distance selling rules don’t

            Distance selling rules don’t apply to overseas companies, you are into INCO terms and international rules. Which is why some companies just refuse to do it.

            You could argue that they haven’t fulfilled their contract, but if the contract is DAP, or DDU as it was, you are in breach for not clearing. If you do demand a refund they’ll likely keep the shipping cost back, as although they can get goods back, it costs, and you will foot the bill. Unless they make a commercial decision otherwise.

            Once you are into international trade, the rules change, and domestic rules don’t necessarily apply. You are an intelligent chap, why so hard to comprehend?

          • hawkinspeter
            May 19, 2023 at 3:05 pm
            0

            Pyro Tim wrote:

            They might arrange shipping for you, but ultimately once it’s left their warehouse, that’s the end of their responsibility.

            — Pyro Tim

            Again, that seems very unlikely considering contract law, but presumably that would need a court case to fully judge on that. It’d be fairly easy to reverse a credit card transaction if there was non-delivery of an item and it wouldn’t matter if the supplier said that they were only responsible for it leaving their warehouse.

        • Surreyrider
          May 19, 2023 at 1:18 pm
          0

          I was going to buy a saddle

          I was going to buy a saddle from a German brand until I saw a note on their website that they don’t ship to the UK now.

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          • Pyro Tim
            May 19, 2023 at 2:36 pm
            0

            That’s their comercial

            That’s their commercial decision. Nothing stopping them, other than they don’t want to deal with moaning Brits. Can’t say I blame them, based on the comments on here

        • brooksby
          May 19, 2023 at 1:22 pm
          0

          Pyro Tim wrote:

          The law is the law, and ignorance is no excuse. Your responsibility, not someone in another country. If you want to import, you have to know. If you don’t / can’t be arsed, buy it from UK from someone who has checked and complied. The rules are complicated enough, I know UK customs, and a little of EU, based on what it was here before Brexit, but nothing of US or anywhere else. It is not my responsibilty to know foreign rules, just as it isn’t a bike shop in Germany to know our rules.

          — Pyro Tim

          But as has been written elsewhere, half the time you don’t even know that the online shop is overseas.  Pricing in GBP, site all in English.  I got nearly to paying on a site for something recently when I thought, “Hang on!” and dug around on the site to find out where they were.  Ten minutes later, it turned out that the site was actually in Spain.  So I didn’t proceed with the order.

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          • Pyro Tim
            May 19, 2023 at 1:40 pm
            0

            Fair point, but some have a

            Fair point, but some have a warehouse here, so although they are in Spain, or somewhere else, they ship from UK, and it includes VAT and duty. They should be clearer though

        • bikeman01
          May 19, 2023 at 7:42 pm
          0

          Pyro Tim wrote:

          The law is the law, and ignorance is no excuse. Your responsibility, not someone in another country. If you want to import, you have to know. If you don’t / can’t be arsed, buy it from UK from someone who has checked and complied. The rules are complicated enough, I know UK customs, and a little of EU, based on what it was here before Brexit, but nothing of US or anywhere else. It is not my responsibilty to know foreign rules, just as it isn’t a bike shop in Germany to know our rules.

          — Pyro Tim

          You seem to be missing the point that import duty and clearance fees only become due when the seller hasn’t included vat in the transaction. As all retail prices in the UK include vat it is not surprising that buyers assume that the price they pay would already include vat. 

          It is also the case that many buyers would not even know that the seller was outside of the UK since many adopt a practice of hiding behind a .co.uk website and do not publish their postal address.

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          • ooldbaker
            May 19, 2023 at 11:43 pm
            0

            Not all retail prices in the

            Not all retail prices in the UK include VAT. It is common in building/plumbing merchants to exclude VAT as most (but not all) of their customers are trade and will be reclaiming the VAT anyway.

            If you find a ecommerce website that does not include a “geographic” address then be very wary as it is the law that one must be shown within one click of the homepage.

            Any good seller is going to make clear the VAT status and I recently bought from the US and paid a sum to cover all charges to my home address. This meant it went smoothly but if HMRC forgot to charge the VAT as they often do the seller gets the benefit.

  6. Rendel Harris
    May 19, 2023 at 12:31 pm
    0

    Auriol Grey appeal rejected

    Auriol Grey appeal rejected (even though Martin and Nigel told us it was guaranteed to be overturned on appeal because of the biased judge!): https://www.bbc.co.uk/news/uk-england-cambridgeshire-65645364

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    • Zjtm231
      May 19, 2023 at 1:03 pm
      0

      Best News I have heard today.

      Best News I have heard today. Thank you

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    • brooksby
      May 19, 2023 at 1:52 pm
      0

      Have they released new

      Have they released new footage?  I was reading about it earlier and the video I saw showed more interview footage – that I hadn’t seen before – with the interrogating officer explaining to Ms Grey that their stills clearly show her hand on Mrs Ward’s sleeve and could she explain that to them.

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    • Mungecrundle
      May 19, 2023 at 7:29 pm
      0

      Well what do you know?
      Well what do you know? Causing someone to fall into the path of moving traffic (regardless of what heinous crime you think they have commited)* with all the foreseable consequences of such an act has been confirmed to be illegal.

      The only mitigation for Auriol Grey is that she is as much a victim of the MSM anti cyclist hate campaign as her victim Mrs Ward.

      *For the record I’d happily push Putin into live traffic, take the consequences, and only regret that it wasn’t into a container full of flesh eating worms.

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    • stomec
      May 19, 2023 at 8:42 pm
      0

      Rendel Harris wrote:

      Auriol Grey appeal rejected (even though Martin and Nigel told us it was guaranteed to be overturned on appeal because of the biased judge!): https://www.bbc.co.uk/news/uk-england-cambridgeshire-65645364

      — Rendel Harris

      And if anyone was in any doubt, just listen to the video of the interview. Shocking. 

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      • ShutTheFrontDawes
        May 20, 2023 at 5:34 am
        0

        stomec wrote:

        Auriol Grey appeal rejected (even though Martin and Nigel told us it was guaranteed to be overturned on appeal because of the biased judge!): https://www.bbc.co.uk/news/uk-england-cambridgeshire-65645364

        — stomec

        And if anyone was in any doubt, just listen to the video of the interview. Shocking. 

        — Rendel Harris

        Indeed. I think the interviewer was unnecessarily kind to someone who had callously took another human being’s life. Personally I would have made her watch the video over and over again, including the part where her victim was hit by the car, until she admitted, word for word, what she said and why.

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  7. Owd Big 'Ead
    May 19, 2023 at 12:51 pm
    0

    No wonder so many people

    No wonder so many people voted for the sunny uplands of a Brexit deal when they can’t even fathom out for themselves that ordering from within the EU is now going to cost them more than it did in the past!

    FFS, take some responsibility for your own actions, instead of blaming everyone else.

    We live in a country of utter morons these days.

    Good grief I’m becoming more curmudgeonly every day surrounded by these twats 

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    • OldRidgeback
      May 19, 2023 at 12:54 pm
      0

      Kemi Badenoch would no doubt

      Kemi Badenoch would no doubt say that the extra costs are not the effect of Brexit. 

      Log In or Register to post comments
      • Surreyrider
        May 19, 2023 at 1:14 pm
        0

        The government would blame

        The government would blame Covid and the war in Ukraine – its the stock answer to everything that goes wrong.

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    • brooksby
      May 19, 2023 at 1:29 pm
      0

      Owd Big ‘Ead wrote:

      No wonder so many people voted for the sunny uplands of a Brexit deal when they can’t even fathom out for themselves that ordering from within the EU is now going to cost them more than it did in the past!

      — Owd Big 'Ead

      Like: was it last summer? When the tabloids were all up in arms because people travelling to the European mainland were being treated as if they were ‘foreigners’, and being asked to show their passports and having passports rejected for not having enough time left on them and stuff…

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      • chrisonabike
        May 19, 2023 at 2:25 pm
        0

        “It is not enough to succeed
        “It is not enough to succeed – others must fail. ” – Iris Murdoch, or Gore Vidal, or Somerset Maugham, or possibly Marcus Whatsischops.

        Log In or Register to post comments
        • brooksby
          May 19, 2023 at 2:55 pm
          0

          chrisonatrike wrote:

          “It is not enough to succeed – others must fail. ” – Iris Murdoch, or Gore Vidal, or Somerset Maugham, or possibly Marcus Whatsischops.

          — chrisonatrike

          Google seems to go with Somerset Maughan.

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        • Rendel Harris
          May 20, 2023 at 6:02 am
          0

          chrisonatrike wrote:

          “It is not enough to succeed – others must fail. ” – Iris Murdoch, or Gore Vidal, or Somerset Maugham, or possibly Marcus Whatsischops.

          — chrisonatrike

          Earliest attribution is to Ghengis Khan. Marcus Whassname would never have said anything so negative!

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  8. brooksby
    May 19, 2023 at 2:07 pm
    0

    Quote:

    illusive Grand Tour win 

    I don’t think that means what you think it means, Dan… 

    Log In or Register to post comments
    • LookAhead
      May 20, 2023 at 11:37 pm
      0

      brooksby wrote:

      illusive Grand Tour win 

      — brooksby

      I don’t think that means what you think it means, Dan… 

      What’s wrong with it? Every time Pinot gets to the finish line, the victory he was chasing isn’t actually there.?

      Log In or Register to post comments
  9. Krislord
    May 19, 2023 at 4:24 pm
    0

    I bought some stuff from La

    I bought some stuff from La Passione this week.

    Arrived in 2 days and VAT was included in the transaction and no fees upon import.

    a basic knowledge of purchasing abroad and a good seller means it was painless.

    A £12 fee from parcel force seems rather irrelevant when you’ve spent £200 getting something cheaper than you would have if buying domestically  

     

     

    Log In or Register to post comments
  10. Hirsute
    May 19, 2023 at 4:46 pm
    0

    Whist we are thinking of

    Whist we are thinking of brexit, this popped up

    https://twitter.com/a_toots/status/1659289249684811783

    “Congratulations to this man, who’s just been officially recognised by the Guinness World Records for the longest pause of all time while trying to think of some Brexit benefits.”

    Log In or Register to post comments
    • Rome73
      May 20, 2023 at 7:21 am
      0

      I thought that was a spoof.

      I thought that was a spoof. But it’s actually for real. 

      Log In or Register to post comments
  11. andystow
    May 19, 2023 at 5:59 pm
    0

    Interesting. Wiltshire police

    Interesting. Wiltshire police targeting illegal e-bikes in Swindon.

    Log In or Register to post comments
    • Steve K
      May 19, 2023 at 9:16 pm
      0

      andystow wrote:

      Interesting. Wiltshire police targeting illegal e-bikes in Swindon.

      — andystow

      Quote from that article “Electric bicycles are only legal if they comply with the law”: that’s true for everything, isn’t it?

      Log In or Register to post comments
      • hawkinspeter
        May 20, 2023 at 8:42 am
        0

        Steve K wrote:

        Quote from that article “Electric bicycles are only legal if they comply with the law”: that’s true for everything, isn’t it?

        — Steve K

        Isn’t it the other way round? Everything is legal unless there’s a law proscribing it

        Log In or Register to post comments
  12. bikeman01
    May 19, 2023 at 7:36 pm
    0

    Re import duties. Isn’t it

    Re import duties. Isn’t it the case that overseas sellers are required to collect VAT on orders below £135.

    For orders above £135 VAT is collected by the incoming delivery company and for that service they also add on their clearance fee. 

    The rules around customs duty is a mystery. And its a free for all as for as clearance fees.

    That seems to be how it works when I buy stuff on ebay and Ali Express. 

    It does seem a bit much that overseas sellers can hide behind .co.uk websites so these fees aren’t transparent to buyers.

    Log In or Register to post comments
  13. Xenophon2
    May 19, 2023 at 8:42 pm
    0

    I’m looking at this from the

    I’m looking at this from the EU side and yeah, Brexit bollox*d everything up.  Was a regular customer with SJS.  No more, received the royal treatment too.  What irks me is not so much the customs duty (normal), nor the VAT (ditto) but the fact that as a customer you’re obliged to let yourself get screwed by the courier firm who tack on unreasonable service fees for filing the declaration.  There simply is NO way (at least in the EU) to handle this yourself as a consignee.  

    In bygone years at least this -largely theoretical- option existed:  you could actually go to a customs office and fill out the paperwork , then pay at the counter and pick up your parcel.  Fail to see why this wouldn’t be possible in the IT age but there it is.

    Would like to visit the UK again but passports for the family, being given the third degree by some border force guy who wants to make sure that I’m not about to give up my well paid job in Brussels to live on the dole in the UK…nah, I’ll pass.

    Good thing Rapha set up a warehouse on the EU-side.

     

     

    Log In or Register to post comments
    • Rome73
      May 20, 2023 at 7:17 am
      0

      Even the frog faced Farage

      Even the frog faced Farage admits brexthick is a disaster. Not his fault of course, but it’s still a disaster. 

      Log In or Register to post comments
    • Gus T
      May 20, 2023 at 9:06 am
      0

      simple answer is don’t use

      simple answer is don’t use Parcel Force/Roayal Mail, they charge an exorbitant handling fee, for orders that will attract any duty, I ask the seller to use DHL etc, they just charge the duties.

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Latest Comments

swagman 2 hours ago

Oh sir! sir! Johnnys riding his bike without a helmet, he’s going to die when he falls off!, Yes what a silly boy he is ! Anyway jump in the car we’re going to be late for school and I hope no one gets in my way especially bleeding cyclists!! I wonder if AI will see what fools we are..

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
ktache 3 hours ago

It's more about the nomex suit, car helmet and five point harnesses (with HANS), but "reply" ain't what it used to be...

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
Miller 3 hours ago

'Gotten' ? The word is 'become', as in, I have become sick of seeing 'gotten'.

in: “Stop spending money on useless cycle lanes”: local media publishes residents’ angry claims without verification; Hope after all? Surveys show next generation of cyclists back new infrastructure despite safety concerns + more on the live blog
Rendel Harris 3 hours ago

OK, all the stuff I said elsewhere on this thread in defence of helmets, I take it all back. I'd sooner be seen as an anti-lidder than be associated with that heap of steaming ordure.

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
ceppm 3 hours ago

Exactly my thoughts. A real shame, they're amazing bikes, same as Islabikes. Really sad to hear the news. Having said that, we probably didn't do enough to help them. My son had one Islabike and two Frogs, all second hand that we resold for about the same amount.

in: Redundancies at Frog Bikes after popular children’s bike brand files to appoint administrators
Rendel Harris 4 hours ago

I couldn't agree more, and when we have all that everywhere I might think about leaving off the helmet, but until then if I have to share the road with huge fast-moving chunks of metal, many of them piloted by persons of limited intelligence and even less self control, I'm going to keep the lid, which even Burt agrees can "probably" offer some protection from injury.

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
eburtthebike 4 hours ago

And the irony is that helmet promotion and mandation kills lots of people and they don't reduce the death rate of cyclists. The benefits of cycling vastly outweigh the risks, and helmet promotion and mandation deter cycling (the only proven effect) so those deterred lose those benefits and die earlier.

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
Justblewbyyou 4 hours ago

I see Mont Pythons upper class twits have been replaced by male anti helmet twits who probably ride under 10000 km/year while wearing bike gloves, ladies bib capris, power meters to register the watts they dont produce ,gps because they are easily lost on a tiny island, a mobile phone to call the wifey in case the ride gets too hilly or wet or fast or windy, all while complaining their tushy hurts. They always ask for proof..you could crash a few times on purpose without and with a helmet and send us the pictures. Do pros complain about helmets?..if you rode in a country with sun you would know that styrofoam actually keeps your head cool.. Ps ice hockey players say they dont need mouthguards..ask them to smile

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
ktache 4 hours ago

If it saves one life...

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”
Hirsute 4 hours ago

Pro cyclists wear helmets as it is mandated. Before it was mandated, very few wore them. Infrastructure, separation, 20 mph, traffic calming are far more important.

in: “If I hadn’t had it on, maybe I wouldn’t be here today”: Zoe Bäckstedt recalls horror crash which smashed helmet “into so many pieces”

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