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Council tweets letter explaining Velolife ban – and even its own leader comes out in support of café

Royal Borough of Windsor & Maidenhead publishes letter sent to cycling clubs on Twitter

The council that has banned cyclists from meeting at the Velolife café near Henley-on-Thames has posted to Twitter a copy of a letter attempting to justify its actions, provoking an outpouring of support for the business by users of the social network – including its own leader.

The letter from the Royal Borough of Windsor & Maidenhead (RBWM) was signed by the council’s managing director, Duncan Sharkey.

Its intended audience was local cycling clubs, which the council had previously written to on 30 July in a letter that threatened them with legal action if they allowed group rides to start, finish or take a break at the café, which occupies the premises of a former pub in a small hamlet called Warren Row.

As previously reported on road.cc, Velolife has been at the centre of a planning dispute dating back to 2017, the year after Lee Goodwin took over the premises formerly occupied by a struggling pub called The Snooty Fox that had closed 18 months earlier.

In 2017, after a complaint from a nearby resident, Goodwin received an enforcement notice ordering him to cease using the premises as a café, meeting place, cycle repair facility and for retail use.

He appealed, and was permitted to carry on using the location as a café with a bike workshop, but not for retail nor as a “cyclists’ meet.”

Last week, the café received an injunction ordering Goodwin to stop cyclists from meeting at the café. The council also wrote to cycling clubs in the area, and in its latest letter – the one also published on Twitter – it said:

RE: Use of Velolife Café

Further to our letter dated 30 July 2019 we wanted to offer clarity on the use of Velolife Café, Warren Row by cyclists and cycle groups.

Over the last two years a number of complaints have been made to the Royal Borough about large volumes of cyclists arriving at the café which can cause a nuisance to nearby residents.

Following these complaints, we have worked to try and resolve these issues between the café owner, cyclists and cycle clubs and nearby residents to ensure everyone can enjoy their leisure time and this venue.

As part of this process we wrote to you to explain some of the actions we have taken to reduce the impact of these large scale ‘cycle meets’ on the nearby residents. However, it has become apparent that some of the content of that letter was not as clear as it should have been. We hope that this letter outlines how cyclists can use the café while respecting the rights of residents.

Cyclists are welcome to use the facilities at the café but must not arrange organised meets that start, end or stop off at the café. This is to prevent large numbers of cyclists congregating outside the café and causing a nuisance to residents. By stopping organised meets we can ensure that residents are able to enjoy their home peacefully without preventing cyclists in the area from enjoying the facilities the café has to offer.

I would like to apologise for the suggestion we might take enforcement action against your club. I can confirm that that is not our intention. If the situation doesn’t improve, we would have to take action against the operator of the site. That of course could possibly threaten the future of the café, which none of us wish to see. We hope that we can achieve voluntary compliance from the site operator.

Hopefully this helps explain our position and puts into context how we have come to this decision. We hope that with your support and that of the café we can resolve these issues easily and quickly. As a local authority we pride ourselves on supporting independent businesses, as well as creating a cycle-friendly borough. However, this must not come at the expense of other residents and we always seek to strike a balance between the two.

It’s not clear why the council decided to publish the letter on Twitter, but it has received hundreds of replies criticising its actions, including from the broadcaster Jeremy Vine, who wrote, “I'd be shocked if any council has the right to do this,” and the barrister Martin Porter QC.

Perhaps the most unlikely reply expressing support from the café came from Simon Dudley – who just happens to be the leader of the Conservative-controlled council.

As far as the complaints about the alleged disturbance caused by cyclists are concerned, it iss believed that they originate from one person who was previously the licensee of The Snooty Fox and who still lives next to the premises.

Simon joined road.cc as news editor in 2009 and is now the site’s community editor, acting as a link between the team producing the content and our readers. A law and languages graduate, published translator and former retail analyst, he has reported on issues as diverse as cycling-related court cases, anti-doping investigations, the latest developments in the bike industry and the sport’s biggest races. Now back in London full-time after 15 years living in Oxford and Cambridge, he loves cycling along the Thames but misses having his former riding buddy, Elodie the miniature schnauzer, in the basket in front of him.

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35 comments

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chineseJohn | 5 years ago
1 like

I always get annoyed when I see people who live next to public venues like pubs/clubs complain about the noise when they full well know these places generate noise. 
 

The complainant apparantly is the ex-landlord of the pub which stood on the site of cafe, so while he was landlord of the it was ok with the noise late into the night whilst the cafe only opens during socialable hours... surprise 

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brooksby replied to chineseJohn | 5 years ago
0 likes
chineseJohn wrote:

I always get annoyed when I see people who live next to public venues like pubs/clubs complain about the noise when they full well know these places generate noise. 

It happens a lot in urban areas where offices get turned into rabbit hutches sorry, into flats. If a music venue was across the street it never mattered before, because the offices were unoccupied when the venue was being noisy. Turn that building into flats, suddenly it's a problem.

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vonhelmet | 5 years ago
1 like

It's fine, just hold disorganised meets there instead.

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pockstone | 5 years ago
3 likes

'Dropped' mentions above the Council's enforcement powers under the EPA.  There seems to be a few commenters who, understandably, think this row is due to the kind of noise nuisance action a council would take under this Act. (A complaint/s would be needed, followed by evidence gathering, sound level meter readings etc. etc. and a subsequent enforcement notice) If only it were this simple. 

The issue at stake is the use of the land under Planning legislation, where the Planning authority can act to reduce a nuisance that hasn't happened yet, e.g. a food takeaway application might be refused because of the likelihood of litter or excessive traffic etc. Nimbys have clearly made a fuss because the change of use from pub to cafe has presented them with a different clientele and hours of operation to that which they're used to. (How they prefer  slamming car doors, revving engines  and drunken shouting at closing time to being gently awakened by the sweet sound of  cleats a'clipping and respectfully low key chit-chat is a mystery.)

One thing I can't understand is when and how 'cyclist's meet' became a recognised land use under planning legislation. I can think of a dozen cafes round here where cyclists congregate for coffee. Do they now need to apply for a change of use. What about the many car parks, petrol stations, quiet corners of parks etc. where clubs and groups of riding buddies regularly meet up? 

 

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dodgy | 5 years ago
7 likes

Well well well, look what someone has dug up.

https://twitter.com/Montydo85701767/status/1159800302293409792?s=20

Quote:

Hi Simon - I think I can help bring in some clarity. Cllr Robert Anwyl-Hughes lives at The Saxons next to the cafe and his colleague Councillor Maureen Hunt also lives nearby. Both members of the
@RBWM
council. Misuse of power? Surely not....!

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Grahamd replied to dodgy | 5 years ago
2 likes
dodgy wrote:

Well well well, look what someone has dug up.

https://twitter.com/Montydo85701767/status/1159800302293409792?s=20

Quote:

Hi Simon - I think I can help bring in some clarity. Cllr Robert Anwyl-Hughes lives at The Saxons next to the cafe and his colleague Councillor Maureen Hunt also lives nearby. Both members of the
@RBWM
council. Misuse of power? Surely not....!

Think all the cycling clubs know where to meet now...

 

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burtthebike replied to dodgy | 5 years ago
1 like
dodgy wrote:

Well well well, look what someone has dug up.

https://twitter.com/Montydo85701767/status/1159800302293409792?s=20

Quote:

Hi Simon - I think I can help bring in some clarity. Cllr Robert Anwyl-Hughes lives at The Saxons next to the cafe and his colleague Councillor Maureen Hunt also lives nearby. Both members of the
@RBWM
council. Misuse of power? Surely not....!

I'm sure that's just coincidence, like the roads councillors live on being regularly resurfaced while all around the roads are one long pothole.

Avatar
muhasib replied to burtthebike | 5 years ago
1 like
burtthebike wrote:
dodgy wrote:

Well well well, look what someone has dug up.

https://twitter.com/Montydo85701767/status/1159800302293409792?s=20

Quote:

Hi Simon - I think I can help bring in some clarity. Cllr Robert Anwyl-Hughes lives at The Saxons next to the cafe and his colleague Councillor Maureen Hunt also lives nearby. Both members of the
@RBWM
council. Misuse of power? Surely not....!

I'm sure that's just coincidence, like the roads councillors live on being regularly resurfaced while all around the roads are one long pothole.

https://www.windsorobserver.co.uk/news/13449534.two-councillors-escape-d...

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Guyz2010 | 5 years ago
0 likes

Presumably if the cycling clubs who have an injunction could rename and change their regisitered address out of the region could then visit the cafe.

I hope for the business sake the council lose this and possibly visit the cafe for a pice of HUMBLE PIE. ...

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Butty | 5 years ago
3 likes

I can't beleive that a council has issued an injunction based on the possibility that a noise nuisance "can be" created by a gathering of cyclists in the car park.

Threre is no evidence that any noise has "unreasonably and substantially interfered with the use or enjoyment of a home or other premises", so no nuisance has occured.

The evidence form the planning inspector indicates that no noise monitoring or counting of meet sizes has taken place.

There is no breakdown of complaint numbers or how many residents have complained.

Everything rests on the hearsay of one resident who is coincidentally selling the house, so presumably doesn't want those pesky lyrca louts from clogging the car park when a prospective buyer calls.

What an odious NIMBY and a Rotten Borough! 

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Michael Scott | 5 years ago
2 likes

It’s this sort of persecution that is driving cycling underground

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Rick_Rude replied to Michael Scott | 5 years ago
3 likes
Michael Scott wrote:

It’s this sort of persecution that is driving cycling underground

How do you do that? Illegal cycling coffee houses? Cyclists riding around like this?

//s-media-cache-ak0.pinimg.com/736x/20/d6/04/20d6049cdb209530baba1cdddf486f79.jpg)

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Secret_squirrel replied to Michael Scott | 5 years ago
0 likes
Michael Scott wrote:

It’s this sort of persecution that is driving cycling underground

Cool!  When does Pinarello's Underground bike come out? 

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Dropped | 5 years ago
5 likes

The most pertinent legislation used by local authorities to control unreasonable disturbance from noise is the Environmental Protection Act 1990. EHOs are empowered to assess statutory nuisance taking into account many factors that can be summarised as nature and extent. If there was any noise emanating from Velolife that reached statutory nuisance levels an abatement notice could easily be served.

This hasn't happened clearly because no unreasonable noise nuisance is present. That is why  Planning have been used by vexatious complainants to impose their wholly unreasonable demands. It would appear that there has been no evidence presented, that meets even the lower standard of proof (on the balance of probability). 

Additionally how are Planning Enforcement going to determine that meets are organised? Realistically the only way is if Officers access club forums and ride meeting places are stated as being at Velolife. Make the 'official' meeting place the corner of a road, 1 minute away and if club members just happen to stop at Velolife first, that's just individuals making their own decision. 

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CXR94Di2 | 5 years ago
0 likes

Easily got around, clubs would need to respect the conditions and meet up a mile away.  Arrive in ones and twos have refreshments and leave in small groups.  

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burtthebike replied to CXR94Di2 | 5 years ago
1 like
CXR94Di2 wrote:

Easily got around, clubs would need to respect the conditions and meet up a mile away.  Arrive in ones and twos have refreshments and leave in small groups.  

No, they could leave en masse, the injunction only refers to meeting there.  Or not, but it would be fun to test the wording of the injunction.

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bobbinogs replied to CXR94Di2 | 5 years ago
3 likes
CXR94Di2 wrote:

Easily got around, clubs would need to respect the conditions and meet up a mile away.  Arrive in ones and twos have refreshments and leave in small groups.  

Nah, I would go for the "Feck em" option and just carry on as normal and force the council to try and enforce an unenforceable demand.  If they actually take legal action then we can all just crowd fund a decent defence and, in court, show these cocks for the cocks that they truly are!

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muhasib | 5 years ago
1 like

Credit to secret squirrel for the planning link. I did notice three objections, two from the same address and one of support. The other objection did state they were a few hundred yards away from Velolife and I did read they objected among a few things to cyclists riding three or four abreast on the narrow road. There are quite a lot of issues raised by the neighbour for the council to assess.

I wonder if the council are up to speed on this as I notice the planning officer who appears to be involved at the time left in September 2018.

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Secret_squirrel | 5 years ago
3 likes
Road.cc wrote:

it is believed that they originate from one person who was previously the licensee of The Snooty Fox and who still lives next to the premises

I think you need to be careful about the licensee statement - I've been through most of the documents in this case and not come across anything that suggests that they have had any involvement other than as residents of the next door cottage. Happy to be proved wrong!

The fact that they are the main objector is a matter of public record on the council planning portal and they have been objecting to any planning application at the site since at least 2013 - well predating Velolife.

Linky to the planning site (look for entries marked comments - objection)

http://publicaccess.rbwm.gov.uk/online-applications/propertyDetails.do?a...

 

I do have a small bit of sympathy for both the objectors - who have a right of access across the car park, a bit for the council who are trying to interpret the planning inspectors "cyclists meeting place" restriction without it being fully defined in what was otherwise a fairly even handed decision, and a sneaking suspicion that Velolife haven't been 100% considerate neighbours, and don't appear to have strictly followed planning themselves.

 

On balance though I still side with Velolife and watching the council dig themselves ever deeper with their mishandling of the situation is great popcorn entertainment.  They seem to have acted on this issue multiple times without engaging brain, or attempting to define any common ground or damp the flames and apply some common sense.  For instance the planning adjudicator made it clear it would be futile to try to coerce local clubs only for the council to try to do so so clumsily.

The objectors cottage is up for sale for 525k.  If we all chipped in a little we could get enough to buy them out and rent the cottage to Velolife as an extension, or even better as a Clubhouse for the newly formed Velolife CC.

 

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Podc replied to Secret_squirrel | 5 years ago
1 like
Secret_squirrel wrote:
Road.cc wrote:

it is believed that they originate from one person who was previously the licensee of The Snooty Fox and who still lives next to the premises

I think you need to be careful about the licensee statement - I've been through most of the documents in this case and not come across anything that suggests that they have had any involvement other than as residents of the next door cottage. Happy to be proved wrong!

 

 

Hi Secret_squirrel,

 

Its mentioned in the planning inspectorate report linked to from here:

https://acp.planninginspectorate.gov.uk/ViewCase.aspx?Caseid=3188329&CoID=0

It says in section 31:

"The appellant himself lived in and ran the business for a while although did not find the business to be commercially viable. "

 

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Secret_squirrel replied to Podc | 5 years ago
0 likes
Podc wrote:

Hi Secret_squirrel,

 

Its mentioned in the planning inspectorate report linked to from here:

https://acp.planninginspectorate.gov.uk/ViewCase.aspx?Caseid=3188329&CoID=0

It says in section 31:

"The appellant himself lived in and ran the business for a while although did not find the business to be commercially viable. "

 

 

I did wonder if that was the phrase causing the confusion.  My reading of the word appellent is "appealer" . ie the bloke that owns/runs Velolife previously ran the pub for a bit.   He was appealing against the planning enforcement.  The objectors did not launch the appeal.

 

All based on my interpretation and Im no planning expert  1

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handlebarcam | 5 years ago
5 likes

It is a policy of mine to never work for, or live in, any place or organization with the word "Royal" in the title. Not so much because of my dislike for the concept of monarchy, but due to the sort of people the association attracts, or has concentrated over many generations of privilege.

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HarrogateSpa | 5 years ago
8 likes

'Cyclists' seem to have targets painted on their backs in this country. It's hard to imagine any other business, or its customers, attracting such punitive treatment from a council.

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Dangerous Dan | 5 years ago
0 likes

Anyone there play bagpipes?

 

https://en.wikipedia.org/wiki/Unipiper

 

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crazy-legs | 5 years ago
7 likes

I almost feel sorry for the poor social media person at RBWM. They'll be some random Comms person, probably fairly fresh out of uni just tweeting out what their senior managers put their way. Most council accounts get a handful of replies at best to their tweets - stuff like the museum having a new exhibition or the playground has been repaired and maybe some self-promotional fluff about Councillior Smith getting a prestigious community award for her tireless campaigning against litter in Dunney-on-the-Wold.

And suddenly, they had 800 replies to their tweet / letter and the poor social media person was copy/pasting the same response (which didn't answer any of the questions raised) and no doubt sitting there cursing the day they signed the "I accept this job" letter.

FWIW, I was chatting to a solicitor at work today who has a lot of experience in town and county councils. He has zero interest in cyclists or cycling so he's certainly not biased but I showed him the letter and he said that it was total bollocks, completely unenforceable and what on earth were their legal team thinking when they wrote it.

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Hirsute replied to crazy-legs | 5 years ago
0 likes
crazy-legs wrote:

I almost feel sorry for the poor social media person at RBWM.

Person? They will have a team of comms people - at least a dozen.

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ktache | 5 years ago
7 likes

I rode there today, incredibly pretty part of the world.  It seemed unusually busy for a mid week cycle cafe.  Good mocha, and the brownie was alright, though I am a bit of a cake snob.  I will return to try some of the other cakes as they looked really good.

From Reading, just off the NCN4 after Warbrook, where the countryside gets to be proper countryside.  Nice afternoon out.

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pastyfacepaddy | 5 years ago
5 likes

Maybe a FOI request can help confirm exactly how many complaints have been received if not necessarily from whom. The council can then be asked to balance what I expect to be single digit numbers of complaints against the numerous tangible benefits of the cycle cafe such as local taxes received, people employed,
etc and the not so tangible but no less valuable benefits of healthier public, less costs to the NHS due to healthier population, reduced congestion and pollution not to mention the inevitable vandalism and chav magnet properties of a vacant building becoming gradually more derelict.

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ConcordeCX replied to pastyfacepaddy | 5 years ago
1 like
pastyfacepaddy wrote:

Maybe a FOI request can help confirm exactly how many complaints have been received if not necessarily from whom. The council can then be asked to balance what I expect to be single digit numbers of complaints against the numerous tangible benefits of the cycle cafe such as local taxes received, people employed, etc and the not so tangible but no less valuable benefits of healthier public, less costs to the NHS due to healthier population, reduced congestion and pollution not to mention the inevitable vandalism and chav magnet properties of a vacant building becoming gradually more derelict.

you wouldn't need to know who. Just ask how many complaints from how many people or households.

 

 

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Secret_squirrel | 5 years ago
0 likes

I'll bring some spare ones from my parts box smiley

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