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“It will completely destroy everything”: Pub owner claims controversial cycle lane construction is costing her business “£5,000 a week”, month after bike lane also blamed for “awful” chippy’s demise

The publican says the work on the new cycle lane – which has been the subject of “misinformation” from anti-cycling campaigners – has forced her business into “survival mode”, but the council claims she has “only recently engaged with us”

The ongoing controversy surrounding the construction of a cycle lane in Ferndown – which has been the subject of online misinformation and blamed by a fish and chip shop owner for the takeaway’s demise, despite its “awful” ratings – continues this week, as a publican claimed the works are costing her business £5,000 a week and placing the pub in “survival mode” due to a lack of customers.

Frances Brabant, the owner of the Pure Dop pub on Wimborne Road East, where the final section of 4.3 miles worth of cycling infrastructure is currently being built in the Dorset town, has complained to the local authority about the works, claiming customers are being driven away and that previously agreed plans to minimise disruption for deliveries have not been adhered to.

However, Dorset Council have responded to the publican’s complaints by claiming that she only “recently” engaged with the local authority about the works and that the lane’s resurfacing programme was brought forward to reduce its impact on the pub’s Bank Holiday business.

Wimborne Road East (Dorset Council)

> Anti-cycling campaigners “spreading misinformation” say councillors, after “factually incorrect and negative” rumours that trees are set to be cut down for new cycle lane quashed

The subject of much acrimony in recent weeks and months, the new two-mile cycle lane on Wimborne Road East in Ferndown, the first part of which was branded “Britain’s biggest bike lane” by the Daily Mail, forms part of Dorset Council’s plan to create “a safe, sustainable transport link between residential areas, local schools, and centres of employment” in the area.

Once complete, the road will feature 4.3 miles of “uninterrupted accessibility improvements” from Wimborne to Trickett’s Cross, linking residential areas with Dorset’s largest employment area, while also adding another section to the active travel route that connects Ferndown, Wimborne, and Poole.

However, the scheme has attracted the ire of some disgruntled residents and business owners, who have branded this final section, expected to cost £7.9m and funded by Active Travel England, as a “waste of money”.

Some locals opposed to the scheme have also been accused of “spreading misinformation” after unfounded rumours emerged on social media claiming that several trees will be cut down during a future phase of construction, allegations dismissed by the council as “factually incorrect and negative”.

And last month, the former owner of Ferndown Fish & Chips blamed the construction of the cycle lane for his takeaway closing, claiming it hit his business takings by 40 per cent – despite the council pointing out that the specific phase of works highlighted by the owner was completed last year, while others suggested the multiple negative reviews online could also be a factor behind the chippy’s demise.

Pure Drop pub, Wimborne Road East, Ferndown (Google Street View)

Now, Pure Drop pub’s owner Frances Brabant is the latest local businessperson to join the chorus of condemnation against the Wimborne Road East cycling infrastructure, claiming the latest construction works, which began in July, have put the pub in “survival mode”.

“It will completely destroy everything and bring us back a year and a half in progress,” Brabant told the Daily Echo.

“We’ll be back to square one where I started two years ago and I had to build this business up. I care about my community, I care about my team and my pub, and we’re not able to provide for our customers.”

Brabant said she was first made aware of the works in January, but was only approached by contractors two weeks before construction began on 1 July, when she organised times to enable deliveries to be made to the pub.

However, Brabant claims this arrangement hasn’t been adhered to since the works started last month.

“The first Monday they started one of my colleagues was coming into work and they wouldn’t let her in,” she said.

“I had phone calls from all the delivery drivers saying they couldn’t get here because the road was closed.”

The publican added that Dorset Council is yet to offer Pure Drop tax breaks or compensation for the apparent lost profit.

Wimborne Road cycle lane, Dorset (Transforming Cities Fund)

> “Waste of money” cycle lane slammed, as some locals call for more space for drivers – “because that’s the majority”

However, in response to Brabant’s complaints, a spokesperson for Dorset Council said: “The landlord of the Pure Drop has only recently engaged with us, raising concerns about access during the bank holiday weekend.

“To accommodate concerns raised by the landlord about our resurfacing work at the end of August, we brought forward our surfacing programme to reduce the impact on the Friday night of the August bank holiday weekend.

“Signage was also erected from the start of construction specifically telling patrons of the pub that it is open as usual during the works.”

The local authority added that the work outside the pub is expected to be completed by “the end of the school summer holidays”, and that the requirement for compensation is set out in national government legislation.

> Furious former Ferndown fish fryer fumes at fietsers — chippy owner blames bike lane for takeaway's demise, despite roadworks ending last year and several negative reviews for "dreadful" food online

As noted above, Pure Drop isn’t the first business in Ferndown supposedly impacted by the cycle lane’s construction.

Last month, we reported that Tony Doyle, the owner of Ferndown Fish & Chips, also located on Wimborne Road East, claimed to have enjoyed 11 months of good business since opening the chippy in May 2022, but was hit with a 40 per cent reduction in takings once construction began on the cycle route nearby, which he said led to locals “avoiding it like the plague”.

While some locals had sympathy for the chippy owner’s business woes, others questioned some of his claims, with one Ferndown resident noting on Facebook that there is “no need to blame the cycle lanes when a quick look online reveals some awful reviews for this place!”

Meanwhile, Dorset Council responded to Doyle’s complaints by clarifying that the roadworks in question “finished in November last year” and “at no point was the road fully closed excluding three non-consecutive week-long periods for overnight works starting at 8pm, with only one lane closure, traffic management in place at all times, and numerous routes available for customers to reach the premises”.

After obtaining a PhD, lecturing, and hosting a history podcast at Queen’s University Belfast, Ryan joined road.cc in December 2021 and since then has kept the site’s readers and listeners informed and enthralled (well at least occasionally) on news, the live blog, and the road.cc Podcast. After boarding a wrong bus at the world championships and ruining a good pair of jeans at the cyclocross, he now serves as road.cc’s senior news writer. Before his foray into cycling journalism, he wallowed in the equally pitiless world of academia, where he wrote a book about Victorian politics and droned on about cycling and bikes to classes of bored students (while taking every chance he could get to talk about cycling in print or on the radio). He can be found riding his bike very slowly around the narrow, scenic country lanes of Co. Down.

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36 comments

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David9694 replied to LeadenSkies | 2 months ago
1 like

The pub car park is a contradiction in terms. Drinking and driving haven't (as you say) gone away - if you have direct experience of its deadly consequences, are you not concerned about thousands of hostelries (being among those) setting up the conditions for it? 

I think relying for core trade on drivers is a dodgy business strategy for any retailer.  

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Smoggysteve replied to LeadenSkies | 2 months ago
1 like

Which again is still a bizarre complaint. You pay your taxes you want roads fixing. I'm sure pot holes on roads is something all road users can agree needs sorting, so when the council do get around to road repairs they complain. The weeks the roadworks are going on would not really effect business that much. Other businesses have to suffer this occasionally and they rarely complain roadworks is effecting their takings. Its a poor excuse and its pointed at cycling again cos we are the easy target per usual. 

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LeadenSkies replied to Smoggysteve | 2 months ago
4 likes

Plenty of businesses complain about all sorts of construction projects affecting their takings every week. Cash flow is crucial for a business, it's problems with cash flow that do for many profitable businesses every year. Losing a chunk of your takings for the duration of a few weeks can be enough to tip an otherwise viable business over the edge. Add in the expense and hassle of losing staff because you can't give them as many shifts when you have less work so they take jobs elsewhere . Are you aware that something like 50% of hospitality businesses go under within their first two years, it's hard enough out there without extra problems adding to the burden. And to say it AGAIN, she wasn't complaining about the cycle lane, she was complaining about the lack of access to her business for staff, suppliers and customers that was caused by the construction project.

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Smoggysteve replied to LeadenSkies | 2 months ago
0 likes

So you're saying the council shouldn't fix roads cos they may - without any real quantifiable evidence as to how much - effect a business in the area while possibly creating dangerous conditions for all road users and also cost them more in repairs to vehicles damaged as a result of the poor surface. 
 

lets look at this for what it is, it's a business moaning that it's their turn to have to live with a minor inconvenience of road works. That's life. Live with it and move on. You can't gave it both ways and if you're siding with these whining owners then you're just ac big a part of the problem. They will have had plenty of notice. It takes weeks if not months for work to be approved and costed / labour put in place etc. it wasn't an 'open your curtains to see cones and hard hats' moment. 

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Dnnnnnn replied to Smoggysteve | 2 months ago
0 likes

The owner's complaint is not about the principle of a cycle lane or need for works to enable that* - it's that the arrangements to allow staff and deliveries to get to the pub have not been honoured by the contractors. We don't know who's right in this sort of "he says/she says" story but if her account is correct then she has a legitimate grievance.

* she may not like those either but that's not the story here

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Hirsute replied to Smoggysteve | 2 months ago
1 like

You can get a temporary reduction in business rates.

"You may get a temporary reduction in your business rates if your premises are affected by severe local disruption (like flooding, or nearby building work or roadworks).

Tell the Valuation Office Agency (VOA) if you think a local disruption has affected the value of your property."

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