After yesterday’s bus-entering-a-roundabout near miss, here’s another. The response from the bus company is depressingly similar too.
The incident occurred on the B4058 in Bristol, at the junction of Park Road and Broom Hill in Stapleton.
James was going downhill towards the roundabout with a clear view of the opposite direction.
“I was grateful that the Range Rover driver behind me was paying close attention,” he said.
James sent the footage to First Bus. In February, he chased it by email and got no reply, so he took to Twitter.
Someone from the customer service team responded: “I can inform you that the video evidence supplied has been refereed [sic] to a Senior Management member and is still being investigated internally.”
James followed up again in March. He was told that the footage had been reviewed and referred to a senior manager who had dealt with the matter internally. “Unfortunately, due to GDPR regulations, I am unable to provide any more details regarding any disciplinary action with the driver. Apologies for any inconvenience caused.”
James asked what the firm thought of this piece of driving, but he was again told that, “due to GDPR we can not comment upon any disciplinary procedures with employees.”
When he pressed the point, he was told that a, “driver’s driving standard is something which is of an upmost [sic] importance. Therefore, if we are made aware of any lack of driving standard, then appropriate action will be taken. Although, I cannot let you know full details regarding this case due to GDPR.”
James said: “They apologised that I had felt the need to complain rather than for the fact their driver's deliberate disregard for the rules of the road had put me at risk of going under her bus's wheels.
“I believe I must have been using my rim-braked bike on this day, on a damp road, so an emergency stop was not straightforward.
“I know from experience that it is pointless complaining to the police about an incident like this, they will at best send an advice letter to the fleet manager.”
Over the years road.cc has reported on literally hundreds of close passes and near misses involving badly driven vehicles from every corner of the country – so many, in fact, that we’ve decided to turn the phenomenon into a regular feature on the site. One day hopefully we will run out of close passes and near misses to report on, but until that happy day arrives, Near Miss of the Day will keep rolling on.
If you’ve caught on camera a close encounter of the uncomfortable kind with another road user that you’d like to share with the wider cycling community please send it to us at info [at] road.cc or send us a message via the road.cc Facebook page.
If the video is on YouTube, please send us a link, if not we can add any footage you supply to our YouTube channel as an unlisted video (so it won't show up on searches).
Please also let us know whether you contacted the police and if so what their reaction was, as well as the reaction of the vehicle operator if it was a bus, lorry or van with company markings etc.