Support road.cc

Like this site? Help us to make it better.

news

Blue “triangle of death” issue renders thousands of Garmin cycling computers and smartwatches temporarily unusable... but there are now numerous fixes (sort of)

A bug has caused the devices to be stuck in a reboot loop when users try to enable GPS-related activities due to corrupted files, with Garmin recommending a factory reset to “restore functionality”; however, some users are still reporting problems

Several models of Garmin cycling computers and smartwatches are facing a bug which forces the device to crash and enter a reboot loop when accessing any GPS-related activities. The tech giant has now published a number of resolutions on its website specific to individual devices, although many users are still claiming the workarounds failed for them. 

The issues were first reported yesterday with several users posting the dreaded blue “triangle of death” on various social media platforms. So far, the non-exhaustive list of devices affected by the issue includes the cycling computers Garmin Edge 1040 and 1050, as well many within its smartwatch series, including Descent, Forerunner, Epix, Tactix 7, Fenix 7/8, Venu 3, Vivoactive 4/5 and the recently launched Instinct 3.

The issue seems to be caused by any activity that attempts to make use of the GPS feature, so if you’re about to start an outdoor ride or a run, just hovering over the options on the watch or the cycling computer is enough to make the device crash and restart in just a few seconds.

This means that users can still access indoor activities, but success ratios have varied depending on the device — and how quickly the user can navigate to switch the activity to an indoor version.

Blue triangle of death on Garmin smartwatches

Blue "triangle of death" on Garmin smartwatches (images shared by users on social media)

Garmin has been somewhat vague about what caused the outage since the start of this debacle, but one of the fixes published on its website now confirm a corrupted pre-cache file (CPE.bin file) that tells the device how to connect to the GPS satellites is responsible (confirmed because Garmin recommends deleting the CPE.bin file to fix Garmin Edge devices). The situation is similar to the January 2021 GPS blackout caused by Sony’s GPS chipsets, except that time, Garmin wasn’t the only one affected, with other wearable and activity tracking device manufacturers like Suunto, Coros and Wahoo also facing issues.

Many users have expressed disappointment and anger at their devices being bricked at random, causing them to lose their activity streaks, some even calling this "the final straw needed to switch to Coros/Polar”.

Others have taken the opportunity to make memes and jokes out of the situation, comparing the company’s blue triangle logo to the Squid Game Triangle. One person shared a screenshot of their device captioned, “Garmin has the audacity to call me unproductive”, while another cheekily labelled the collective distress event as the “Great Garmin Bootloop 2025” (although I prefer Garminator 2: Fudgement Day).

Garmin steps competition
byu/burboniuch inGarmin

How to fix it

As we've already mentioned, the fixes differ depending on your device and involve varying levels of difficulty. For Garmin Edge cycling computers, we're now being told to skip straight to removing the offending CPE.bin file to fix the device. You'll need to connect it to a Windows computer, locate the Garmin folder, find the RemoteSW folder within that, and then delete the CPE.bin file within that. Disconnect your device and you should be good to go, but if not then you'll need to do a master reset. Head to Garmin's website for instructions. 

For most of the watches affected included the Forerunner series, Garmin is only recommending a complete factory reset to fix the issue, which unfortunately means you'll lose data from your Garmin Wallet, Connect IQ content, your customised data fields and "some loss of steps" (sorry new year's resolutioners). If you think you have no option but to go nuclear, you can factory reset by pressing and holding the upper left power button on your device for 30-60 seconds until the screen goes blank and the device restarts.

An explainer article from tech guru DC Rainmaker does include instructions for manually removing the offending file from any affected device, but it's a little more involved than Garmin's fix for Edge computers.

road.cc has reached out to Garmin for additional comment. In the meantime, let us know in the comments whether you are facing any issues with your Garmin devices or not. And if yes, have you managed to find a workaround?

Adwitiya joined road.cc in 2023 as a news writer after completing his masters in journalism from Cardiff University. His dissertation focused on active travel, which soon threw him into the deep end of covering everything related to the two-wheeled tool, and now cycling is as big a part of his life as guitars and football. He has previously covered local and national politics for Voice Cymru, and also likes to write about science, tech and the environment, if he can find the time. Living right next to the Taff trail in the Welsh capital, you can find him trying to tackle the brutal climbs in the valleys.

Add new comment

11 comments

Avatar
Dunnoeither | 10 hours ago
0 likes

My 1040 does not show the blue triangle . It just enters the crash loop when I switch it on. Pressing the Start button for >30 seconds just switches it off without any positive effect. Deeply frustrating especially as I have never had any issues with the unit or the 830 I've had before.

Avatar
Pub bike replied to Dunnoeither | 8 hours ago
0 likes
Avatar
Dunnoeither replied to Pub bike | 6 hours ago
1 like

I found the link myself but thank you anyway. I got my 1040 back to life by holding the lap and start/stop buttons and pressing the Start button. I then deleted and reinstalled it from the Garmin connect app, Set it Up again and now it's working again.

Avatar
Bikefatman replied to Dunnoeither | 6 hours ago
0 likes

Poor guy, never happened with me as I'm using an old bike computer

Avatar
Bigtwin | 15 hours ago
0 likes

I've had Garmin since the early eTrex days, and it's allways been hit and miss, and the latest cycling stuff is no exception.  I use their marine stuff for work, and it's on a different level.  Don't know whey their cycling stuff is so poor and glitchy by comparison.  Next purchase will be Wahoo, which seems to be much better in many ways.

Avatar
mark1a | 16 hours ago
0 likes

No issues here with Edge 1050 and Venu 2 Plus, although I've plugged them both into GE just to make sure that they're up to date with any fixes.

Avatar
Pub bike | 18 hours ago
1 like
Roac.cc wrote:

Garmin has suggested performing a factory reset to users to “restore functionality”. You can perform this by pressing and holding the upper left power button on your device for 30-60 seconds until the screen goes blank and the device restarts.

The above procedure didn't work for me so I had to do the full (very) hard reset procedure here under the "Unprompted Reset" heading at the end of the page.

1) Power off watch (press and hold Light, Yes on prompt). 

2) Press and hold Start/Stop and Lap/Reset.

3) Press and hold Light (three buttons should now be pressed in)

4) After first beep, release Start/Stop.

5) After second beep, release Lap/Reset.

6) Release Light.

7) Start watch and restore latest backup

Something I had to re-configure was to apply my previous watch face settings which were saved as one of the watch faces.  Even all the sensors worked first time which didn't happen after the previous time I restored from a backup so the backup/restore functionality is now almost seamless.

The only other issue was that the GPS at the start of ride today was weird and put me in another borough but then fixed itself after a short while.  Everything is back to normal now I hope at least for another four years.   Maybe Garmin is planning on doing better error checking of the ephemeris data now that this has happened for a second time?

Avatar
Smoggysteve | 19 hours ago
0 likes

I wonder how many rides today 'never happened' ? 

Avatar
Rendel Harris replied to Smoggysteve | 18 hours ago
0 likes
Smoggysteve wrote:

I wonder how many rides today 'never happened' ? 

I wonder also how many manual entries there will be on Strava today and by how much they will be overestimates of the real distance...

Avatar
Hirsute | 19 hours ago
0 likes

Recorded 2 rides on a 530 today. No issues.
Just synced a venu 3 with the app and still working.

Avatar
HLaB | 19 hours ago
0 likes

Ive just upgraded to the vivoactive 5, so I'll not bother tracking my walk tonight. As of last night anyway my edge 130+ was tracking GPS OK. I am not sure about my 1030, I used it indoors but it did start up in outdoors/GPS mode, perhaps I switched it in time or perhaps it's not affected.🤔

Latest Comments