24/7 counselling hotline launched for cyclists in Australia involved in collisions or near misses

Cyclists in Queensland, Australia are being offered counselling and support following road traffic collisions or near misses, with help available around the clock.

The telephone-based service has been introduced by campaign group Bicycle Queensland and will be offered to all its 18,000 members and aims to help riders cope with the stress that such incidents can cause.

It is being provided by critical incident assistance providers, OAS and will comprise a consultation of up to 60 minutes plus referral to specialists where relevant, reports myGC.

Bicycle Queensland’s chief executive, Anna Savage, said: “The mental health and wellbeing of riders is often overlooked following road incidents.

“Riders commonly experience psychological distress and anxiety after an accident or near miss.

“This service will provide cyclists with the opportunity to process any distress and psychological trauma by connecting with experts who understand the immediate and ongoing impacts of a traumatic experience.

“Our aim is to ensure cyclists have the support they need to get back on their bikes with confidence, as soon as they feel ready,” she added.