A commuter has claimed there is a design flaw in the cycle racks installed at Reading Station after he had his four-week-old bike stolen. The council has spoken to the racks’ manufacturers and they are now investigating, but added that problems had not been reported anywhere else.
Nick Ralph told Get Reading that his bike had been secured to one of the cycle hub racks with a Kryptonite D-lock but when he returned in the evening, it had gone.
"All the thieves had needed to do was remove four small bolts and carry the bike away, still locked to part of the cycle rack. I checked the racks a couple of days after mine was stolen and three have been dismantled in the same way so it's clear this is an issue. Obviously this is a very poor design and something needs to be done otherwise bikes will continue to be stolen in the same way."
Ralph has urged people not to use the racks and added: "There is a little lay-by by the racks so it's easy to park a van there and they could be off in seconds."
Funded by the Local Sustainable Transport Fund, Reading Railway Station’s cycle parking hub opened in May with space for over 600 bikes.
Reading Borough Council spokesman, David Millward, said:
"The council has spoken to the manufacturer of the cycle parking racks about this reported incident at the northern interchange at Reading station and they say there have not been any issues of this nature at any of their other installations across the country.
"However, the company is now investigating the report and we will be requiring them to come back to the council with their findings. The 600-space cycle parking hub is well lit and visible from a CCTV camera located adjacent to the racks in Trooper Potts Way."