I have a canyon Endurace CF 9.0 .. 2yrs old . The paint is lifting around where the brake cable enters the frame.never crashed and always maintained... I contacted canyon and they don't want to know...I the wrote a strong email complaining... And they then offered a replacement frame for £600 plus postage and Rebuild..
What are your thoughts on 1. Getting it replaced .2 having the frame resprayed. 3. Swapping for a new frameset... The question is how far do I go? Is there any damage to the carbon?..
It's not what I would call good pr or customer service from canyon.😠
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