A cyclist who reported footage to Operation SNAP of “bad driving” on a recent ride was disappointed to be told that the portal “has become so successful that the team is no longer able to manage the demand submitted by the public”.

It means the driver — who would have previously received a warning letter, according to the reply — would not be contacted over the incident.

It’s confirmation of the situation we first reported back in June, South Wales Police having previously admitted some drivers who close pass cyclists will avoid punishment because there are too many Operation SNAP submissions for cops to cope.

South Wales Police said it would review its Operation SNAP reporting portal to ensure it “remains efficient and effective” – but would only deal with the “most serious cases” until further notice.

The situation appears to be the same in North Wales too, road.cc reader Neil sharing a similar tale having reported footage in May.

“This particular incident was a driver pulling out from behind a parked car and driving at me and my wife,” he explained. “We were both forced into the gutter. This was also outside an infant and primary school at three o’clock when the children were finishing school. We were both wearing hi-viz and using daytime lights. All of this was reported in my statement to Operation Snap.

“While it may not be the most hair raising event you’ve seen, I thought this warranted at least a warning letter to the driver, so I submitted it to North Wales Police via Operation Snap, which is operated by the GoSafe organisation. I reported that this was outside a primary (ages 3-11) school just as they finish for the day. You can see on the clip the number of people and pushchairs etc. about.

“The response I received says that a warning letter would previously have been sent. They go on to say ‘Operation Snap has become so successful that the team is no longer able to manage the demand submitted by the public’.”

Neil also questioned GoSafe Wales’s recent claim that it was stopping taking action on close pass footage due to “national guidance” advising forces to avoid “dealing with incidents involving distances”.

> Cyclists submit record number of close pass videos, as road safety charities warn over half of drivers still don’t know the Highway Code’s minimum passing distance

It’s worth pointing out here that when we raised that claim with the relevant national bodies, the National Police Chiefs’ Council and Forensic Science Regulator, both were clear there is no reason for police in Wales to stop taking action on cyclists’ close pass videos.

Neil continued explaining how the response he received “in no way refers to speed/distance calculations but squarely says we don’t have the resources to help the public ‘help the police’ to tackle bad driving. This I believe flies in the face of their ‘we’re committed to road safety’ message”.

> Near Miss of the Day turns 100 – Why do we do the feature and what have we learnt from it?

Over the years road.cc has reported on literally hundreds of close passes and near misses involving badly driven vehicles from every corner of the country – so many, in fact, that we’ve decided to turn the phenomenon into a regular feature on the site. One day hopefully we will run out of close passes and near misses to report on, but until that happy day arrives, Near Miss of the Day will keep rolling on.

If you’ve caught on camera a close encounter of the uncomfortable kind with another road user that you’d like to share with the wider cycling community please send it to us at info@road.cc or send us a message via the road.cc Facebook page.

If the video is on YouTube, please send us a link, if not we can add any footage you supply to our YouTube channel as an unlisted video (so it won’t show up on searches).

Please also let us know whether you contacted the police and if so what their reaction was, as well as the reaction of the vehicle operator if it was a bus, lorry or van with company markings etc.

> What to do if you capture a near miss or close pass (or worse) on camera while cycling