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GoPro charging problem

My GoPro Hero 7 White has suddenly stopped charging: when plugged in it comes on fine and the battery icon registers as charging, but it remains resolutely on 0% and turns off as soon as the charging lead is unplugged. I've tried a factory reset but it's made no difference. I bought it brand new in December 2020 so I was hoping for a bit more battery longevity than this! If anyone has any suggestions to fix I'd be most grateful, thanks.

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