Shimano has launched a call for evidence across the cycling industry, which the components giant says will form part of a report set to be published later this year, assessing the factors behind the worsening and “critical” shortage of skilled bicycle mechanics across Europe.

The initiative, titled ‘Nextgen Mechanics: Advancing Cycle Mechanic Standards & Careers Together’, aims to understand and tackle the ongoing “skill drain”, as experienced and skilled mechanics leave the industry and are replaced by untrained alternatives, and its potential impact on the uptake of cycling in general.

According to Shimano Europe, as cycling continues to grow across Europe, driven by the increasing popularity of e-bikes, cargo bikes, and hire schemes, as well as successful active travel policies, the demand for high-quality repair and maintenance services is “rapidly outpacing the available supply of bicycle mechanics”.

“This is leading to a shortage of skilled mechanics in many regions,” Shimano says. “This is worsened by a skills crisis, with qualified mechanics leaving the industry and being replaced by untrained or uncertified individuals.”

Shimano bike mechanic
Shimano bike mechanic (Image Credit: Shimano)

As part of its Nextgen Mechanics scheme, and to properly analyse why this skill drain is taking place, the Japanese manufacturer is calling for contributions and insights from across the “whole cycling eco-system”, including industry leaders, governments and councils, NGOs, and mechanics themselves.

Collaborating with Cycling Industries Europe, Shimano is hoping to “bring in a broad alliance of stakeholders committed to strengthening the profession, raising standards, and inspiring the next generation of cycle mechanics”.

The call for evidence, which aims to gather “insights, challenges, and success stories” from the world of bike repair, is open until Friday 25 July – and can be submitted through Shimano’s Nextgen Mechanics website – while the initiative’s findings will inform a major report, set to be published at the Cycling Industries Europe Summit in October 2025.

> “Signs of recovery” for Shimano as component sales jump by 16% at start of 2025 – but Trump tariffs hitting consumer confidence in US, brand says

“We are currently facing a critical and worsening shortage of skilled bicycle mechanics,” Ties van Dijk, Advocacy Specialist at Shimano Europe, said in a statement announcing the initiative on Monday.

“What makes this even more concerning is the ongoing skill drain. Many experienced mechanics leave the industry, often replaced by untrained or uncertified individuals. This threatens the quality, reliability and accessibility of bicycle maintenance.

“Bicycle mechanics are the backbone of the cycling ecosystem. Their expertise is essential to every business model that keeps bicycles on the road – from independent shops to large-scale leasing fleets.

“Without them, we risk creating serious barriers for people who want to start or continue cycling.

“This is not a challenge that any single company, association, or city can not solve alone. It requires a united effort across the entire cycling ecosystem. Therefore, we take this as a first step in close collaboration with Cycling Industries Europe. We invite everyone who shares this concern to join us in tackling this urgent issue.”

> Shimano Hollowtech crank failures, one year on — how the component giant’s handling of this dangerous debacle is continuing to damage its reputation

Shimano’s aim to tackle Europe’s bicycle mechanic shortage comes just nine months after a UK-based bike shop claimed it was “banned” from its controversial Hollowtech cranks inspection programme, after the company’s main UK distributor took issue with its policy of sending all cranks back to the manufacturer due to safety concerns.

One of the biggest cycling industry stories of 2023, few were surprised when Shimano finally announced a voluntary inspection and replacement recall of its Hollowtech cranks, cyclists having reported cracks and delamination on the 11-speed road cranksets for years.

Broken Shimano cranks - 7
Broken Shimano cranks - 7 (Image Credit: Farrelly Atkinson)

However, in Europe and the UK, to the frustration of many, including one lawyer from Leigh Day that we spoke to, Shimano opted for issuing an “inspection and replacement programme” rather than a full product recall.

This meant bike shops were tasked with inspecting customers’ cranks, documenting any issues and, if found, sending concerning cranksets back to Shimano for replacement.

> Investigating Shimano’s snapping cranksets: What happened, unanswered questions and an engineer’s report

There were numerous issues with this process reported during its first year, from legal fears over liability in case of incidents, through to questioning whether Shimano should instead be recalling all relevant cranksets regardless of present damage.

And then, in October 2024, Mapdec Cycle Works, a Lake District-based bike, claimed it was “banned” from the inspection programme after revealing it is sending all cranks back to Shimano.

The shop’s owner and founder Paul Vousden posted a YouTube video in which he suggested that for all Shimano cranks included in the recall which are brought in by customers, “we don’t bother inspecting them, we just ship them back, it seems to be the industry norm on all the bike and mechanic forums that we follow, they all just say just ship them back, get a new set.”

This seemingly did not go down well in Shimano HQ, with the brand’s UK distributor Madison contacting the bike shop to say they are now on a ‘banned list’ and will not be paid the £35 that shops are given for each crank inspection.