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Curiouser and curiouser!

Curiouser and curiouser!

I’ve had no actual reply to the fully illustrated (more tyre pictures than here) letters to ‘ResolutionExpert…. What has appeared is a couple of emails falsely claiming that I have agreed to waste several hours taking the bike back to Blackpool, leaving it there for 2 weeks and collecting it again on the 30th October- presumably while the Halfords ‘technicians’ work out how to take a tyre off and put a replacement back on- 5 minutes maximum for me.

I’m not standing for that so I have replied, with a copy to the CEO email address generously provided by David9694 below, saying that if Halfords chooses to punish me like this then I have lost confidence in the company and they can have the entire bike back as ‘unfit for purpose’. After all, I still have the Birdy! I have given them the opportunity to come to me and I will take the old tyre off and present them with the duff one- or I have offered to send more photos of the inside and outside of the tyre. If they refuse all that, they can get stuffed!

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customer.services [at]

customer.services@halfords.co.uk

Thanks for the effort, and I guessed myself that’s what it would be, but an email address that they refuse to give out is the same as no email address at all- all they will then say is ‘this mailbox is not monitored’. They haven’t replied to the email I sent to the address that is stated on the complaints section of the website

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Let us know how you get on

Let us know how you get on with that

Sadly, there has been no response from resolutionexpert@halfords.co.uk- looks like they’re going to try the ‘ignore it and he’ll give up’ technique. Disappointing that they resort to this over a trivial claim of faulty goods, after I was initially so positive about Halfords. I have re-sent the same email and will give them another couple of days before I go into full ‘consumer rights’ mode

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He had quite the acting

He had quite the acting career, really.  Wasn’t he in The Naked Gun/Police Squad as well?

His greatest acting role was in a California court

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it would be almost worth

it would be almost worth paying to see how quickly they can fit a Schwalbe Marathon plus

I use Marathon Plus on the Vitus gravel everyday bike, and they’ve never been any trouble to fit- but I haven’t had to remove them since fitting except for the Hewitt replacement wheel after the collapsed rim

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 the chances of Halfords

 the chances of Halfords checking the pressure/ knowing how to use a pump are remote

However, the chances of me checking the pressure/ knowing how to use it are 100%. I built up the bike outside the shop, because they wouldn’t let me do it inside. Fortunately, it was a sunny day. I pumped up the tyres.

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Over-inflated? 

Over-inflated? 

Do you work for Halfords Black Ops? The tyre actually states ‘110 PSI’ and is at about 50. It was 5 days out of the shop, and you can see the picture. Of course it’s a manufacturing defect!!

Let us know how you get on with that

No response from resolutionexpert@halfords.co.uk so far. I have a bad feeling about this, so I am readying myself for a struggle

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It’s an excellent bike! None

It’s an excellent bike! None of it appears to be made of pasta glued together with spit. I have now, he says smugly, solved the ‘creaking’ noise, which proved to be the massive main frame hinge, and have established that this cheap bike rides as well and is as fast as my much more expensive Birdy! I just want a new tyre and I’ll keep going until I get it.

I have now found resolutionexpert@halfords.co.uk which appears to be a way of nipping in the bud time consuming complaints from bolshie old knackers who are in the right and have an impregnable case. I hope it works.

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The bead detachment

The bead detachment

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The tyre

The tyre

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Thankfully boots, crampons

Thankfully boots, crampons/tools and ropes* have definitely improved since though

I still have the hawser laid nylon rope from those days hanging from the tree!

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Much facial hair, like The

Much facial hair, like The Joy of Sex

 Great and timeless book- the bicycle one. Just like Blackshaw’s Penguin ‘Mountaineering’ of the 60s, which I was reading with admiration only last week

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as it doesnt read like the

as it doesnt read like the car driver is automatically coughing up for it, despite being clearly an idiot and at fault

I think he is! The Council/ Construction company are not going to be dim enough to miss this easy winner. Big insurance claim = big rise in premiums.

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reportedly moved a barrier

reportedly moved a barrier before sinking his car into the freshly poured concrete

It was on the news up here. Highly enjoyable!

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That you haven’t does not

That you haven’t does not mean no one ever has

What is the cause of this wave of misattribution? Is it a manifestation the Trump ‘alternative truth’ phenomenon. The fact that I was thanking HP for confirming another potential fault indicates that I was not suggesting he or the OP were making the story up -like his ‘bogus pasta cranks whistleblowing’! Clearly these faults are rare- the great majority of bonded Ultegra cranks are probably still working away un-fractured. The entertaining thing about these blebs is that they were in super-nano-tech graphene tubeless tyres. 

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