Campaigners have criticised the BBC for publishing a “one-sided” story on e-bike pavement parking that assigned blame on hire bike users and did not address other obstacles to pedestrians.

Paul Horwood told the BBC that e-bikes in Colchester could make pavements difficult to navigate for him and his wife Anna. The hire bikes are operated by Dott and are photographed by users on the Dott app when the journey has finished.

Colchester e-bike parking story
Colchester e-bike parking story (Image Credit: Colchester Cycling Campaign)

“This newest idea is good in theory but it seems a lot of the people using them are being irresponsible in the way they just abandon them with no consideration for others,” Horwood said. “You need to get the e-bike companies to make their customers aware that they need to leave the bike in a safe place out of the way.”

The BBC also reported that Horwood wanted to see “irresponsible” users of the hire bikes prosecuted, with the 76-year-old quoted as saying “the general public is very good at just ignoring things. The government should take firm action even if it is against their own councils because that is where the buck stops.” 

Dott hire bikes and scooters.jpg
Dott hire bikes and scooters (Image Credit: Farrelly Atkinson)

The BBC’s report has been criticised by active travel campaigners for only being based on Horwood’s testimony.

A spokesperson for the Colchester Cycling Campaign told road.cc that “this story was one sided”, adding that it didn’t include “the perils to pedestrians from cars mounting footways, as well as wheelie bins and — to come — car charging points.”

They added that Colchester Ecargo, who arrange and maintain the distribution of the 800 Dott hire bikes, “always leave them neat and tidy and well spaced where there is space. 

“Users, too, have to take a snap of how they leave the bike to show Dott that they have fulfilled their contractual obligation.

“We have heard instances of vans deliberately knocking over bikes, and youths pushing one bike over to create a domino effect,” the spokesperson added.

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Council powers to regulate and, where necessary, punish on-street cycle parking are expected to be included as part of the government’s English Devolution and Community Empowerment Bill. A Department for Transport spokesperson told the BBC that e-bikes blocking pavements are “a genuine safety risk”, adding that they’re “legislating to give local leaders the tools they need to regulate shared on-street cycle rental schemes and take decisive action against poor parking.”

The legislation has passed the House of Commons but is currently in the Committee stage of the House of Lords, where it faces more than 160 amendments, though many of these will be withdrawn. 

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Dott also formerly provided electric scooters to the city as part of a five-year trial arrangement. However, that contract expired in August 2025 and was replaced by an agreement with Voi. 

Colchester’s Daily Gazette reported in October that the Dott e-bikes were being used 1000 times a day across the city and were continuing to grow in popularity. Colchester City Council told the BBC that “reports from the community are very important and welcomed.

“Residents who find e-bikes causing an obstruction should report them directly to Dott. This ensures the operator can respond quickly and remove or reposition bikes where necessary.”