Selle Italia Saddle

T.Stringer · 2017-07-13T18:53:10+01:00

Has anybody else out there had an issue with a SLX titanium saddle from Selle Italia? I got mine 30 months ago - so it's outside the warranty period; the LBS I bought it from has closed down; Selle have changed their UK distributor recently and they aren't interested. The carbon fibre actually snapped about ten cm back from the nose. I've emailed Selle and sent photos but they seem reluctant to respond. Am I just unlucky or is there an issue. At least, I though Selle would have the decency to get back to me. Perhaps they're just too big to care about individual customers.

This topic has 1 reply, 2 voices, and was last updated 8 years, 11 months ago by Anonymous.

Creator

Topic
July 13, 2017 at 6:53 pm #27346

T.Stringer

Has anybody else out there had an issue with a SLX titanium saddle from Selle Italia? I got mine 30 months ago – so it’s outside the warranty period; the LBS I bought it from has closed down; Selle have changed their UK distributor recently and they aren’t interested. The carbon fibre actually snapped about ten cm back from the nose. I’ve emailed Selle and sent photos but they seem reluctant to respond. Am I just unlucky or is there an issue. At least, I though Selle would have the decency to get back to me. Perhaps they’re just too big to care about individual customers.
Creator

Topic

Viewing 1 replies (of 1 total)

Sort:

Author

Replies
July 14, 2017 at 6:25 pm #897165
0

Anonymous

It is out of warranty.

It is out of warranty.

Why should they care?

What do you want out of this?
Author

Replies

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.