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HTC One GPS not working with Strava

by Leviathan
Sat, Aug 20, 2016 16:09
10

I've been using Strava happily on my HTC One M8 phone happily for 18 months. But last month I went to London to do the Ride London 100 as it went haywire. When I got into the city the app crashed and the GPS would not reconnect. I didn't think much about it then but was worried I might not be able to track the event. Later that day the battery went flat and powered off. Luckily the app worked fine the next day for the event. 

However ever since I have had regular problems with the GPS on my phone. When it is powered on the GPS symbol starts immediately. When I start Strava it does not track my location even if the symbol is on. If I switch off/on Location in Settings the symbol disappears but Strava still won't connect and start the GPS. I did a factory reset which solved the problem but it has come back a few days later.

I've deleted all recent apps that might interfere, and there are no other non-system apps running.

 As usual if you google something technical, you get dozens of fixes all for others problems. Has anyone else experience these problems, or do you use another GPS system?

I am going to try another 'Roy from the IT Crowd' again now.

If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.

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10 comments

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partsandlabour | 8 years ago
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Ian Watson­
Oct 16, 8:58 AM PDT
I'm having issues too.
The app is not record­ing my activity prope­rly at all. I'm getti­ng big straight lines­ across the route and­ most of the route mi­ssing.
I'm having no problem­s at all using Google­ maps and navigation ­in the same geographi­cal areas, so I know ­it's not a hardware i­ssue.
So far I've tried...
1. Reinstalling the a­pp
2. Restarting the pho­ne
3. Using a GPS status­ app to test and cali­brate the GPS set up.­ (all fine with stron­g signal)
Nothing is working.

Anybody found a solution yet? (other than buying a garmin, I'm skint)

Avatar
kenyond | 8 years ago
0 likes

Power saving mode will switch off non essential services when the screen lock is on, make sure thats off if you want faster lock and more accurate data you can change that in location services to high accuracy 

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kenyond | 8 years ago
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Power saving mode will switch off non essential services when the screen lock is on, make sure thats off if you want faster lock and more accurate data you can change that in location services to high accuracy 

Avatar
johnvrcc | 8 years ago
0 likes

I had an HTC One M8, and an android update around 6 months ago stopped strava using location services when in power saving mode. Worked fine when I turned power saving mode off.

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yerbs | 8 years ago
0 likes

I gave up with my HTC desire ( a couple years ago),  and got a cheap Garmin 200 and haven't looked back. saves the drain on the phone battery and is designed to the the job rather then multitasking on a phone. 

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mostly | 8 years ago
0 likes

similar tale with the lg g3, 18 months in and the gps is b0rked. Shame as I'm loathed to go back to ios.

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StraelGuy | 8 years ago
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I agree Ratfink. The last few phones I've had (mainly HTC android devices) have started to go a bit senile after 18-24 months.

Avatar
Ratfink | 8 years ago
0 likes

I had a HTC phone and gradually various things just stopped working a couple of workmates have experienced the same.

A cynic would say they are set to pack up to make you buy a new one.

Avatar
TypeVertigo | 8 years ago
0 likes

Sounds to me like it's really down to your phone's GPS hardware. I've had problems with Strava not picking up GPS signal on my old Lenovo P770. When I swapped it for my current Sony Xperia Z5 Compact, the difference was night and day; GPS lock-on is instant, especially when helped along by WiFi.

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CygnusX1 | 8 years ago
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I have HTC One M8 as well, my personal anecdata is that it was flakier with Strava than with MapMyRide+ which worked pretty much all the time.

I switched to using my work phone (Sony Xperia) when I got a Wahoo cadence monitor (the HTC One doesn't support ANT+ but the sony does).

On there I used Wahoo's free app (Wahoo Fitness) which can directly upload to data to Strava, MMR and various others. It works whether or not you have a paired device and I *suspect* it works with any BT/ANT+ device not just Wahoo's (so you should be able to continue using say a Garmin HRM).  Perhaps worth a download and see if you get better reliability logging in WF and then uploading to Strava?

 

 

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