“Unsatisfactory”: new Swytch CEO apologises for delays as brand revises business model
It’s crunch time for Swytch. The innovative company started strong, with its much-lauded and heavily marketed e-bike conversion kit attracting over 90,000 customers since it launched in 2017.But the company has faced increasingly hostile (and very sweary) criticism via online communities such as Trustpilot, Facebook, and Reddit, with customers complaining of order delays of up … Read more