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Subscription Problem

  • This topic has 37 replies, 14 voices, and was last updated 3 years, 2 months ago by The Terrible Tourists.
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  • January 14, 2023 at 1:52 pm #32402
    MinardiM189

    I have been trying to subscribe to ROAD CC to obtain unlimited race entries but the site is unable to process the transaction.

    Can anyone offer advice please?

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Viewing 15 replies - 16 through 30 (of 37 total)
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  • April 1, 2023 at 10:22 am #1009781
    0
    Ferguson Videostars

    Tried again this morning to
    Tried again this morning to upgrade to premium as I only have one credit left, any update on a fix please admin/moderators? Thanks in advance for any update.

    March 6, 2023 at 9:15 am #1009779
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    11waterloo

    It is thanks! I wish all life

    It is thanks! I wish all life’s problems got sorted that quickly! 

    March 6, 2023 at 9:03 am #1009777
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    dave atkinson

    should be back for you.

    should be back for you.

    March 6, 2023 at 7:42 am #1009775
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    11waterloo

    I’m sure it’s in the system

    I’m sure it’s in the system but Paris Nice purist isn’t showing on my homepage. I rejoined all my competitions but accidentally pressed don’t play this one for PN purist and it vanished! My score for stage 1 is recorded though so I suspect it is a minor glitch! 

    March 5, 2023 at 8:03 pm #1009773
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    Ferguson Videostars

    Many thanks ?
    Many thanks ?

    March 5, 2023 at 7:16 pm #1009771
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    dave atkinson

    everyone should be

    everyone should be reconnected to the comps they entered now

    March 5, 2023 at 6:40 pm #1009769
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    dave atkinson

    if you rejoin it’ll be fine,

    if you rejoin it’ll be fine, but i’ll automate that 

    March 5, 2023 at 6:36 pm #1009767
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    dave atkinson

    ah. i’ll fix that!

    ah. i’ll fix that!

    March 5, 2023 at 5:59 pm #1009765
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    Sniffer

    Might have had unintended
    Might have had unintended consequences?

    I am now being offered the chance to join P-N and Spring Classics even though I have been playing those competitions.

    March 5, 2023 at 5:48 pm #1009763
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    dave atkinson

    update: still having major

    update: still having major issues with stripe, TL;DR is that scammers were using the subscription form for card testing, and although we’ve stopped that we’re still having issues. the main issue is that nothing’s changed and nothing appears to be broken, but some payments still won’t go through

    for now i’ve reset the competitions counter, so you should be able to enter new ones while we’re still working on it.

    March 5, 2023 at 2:59 pm #1009761
    0
    JohnnyRemo

    I’ve been playing since 2012,

    I’ve been playing since 2012,  – took a break last year  – but it looks like it’s not possible to re-subscribe. 🙁 

    March 5, 2023 at 11:29 am #1009759
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    Ferguson Videostars

    That’s a good shout ?
    That’s a good shout ?

    March 5, 2023 at 10:43 am #1009757
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    stevemarks

    same

    same

    March 4, 2023 at 11:49 pm #1009755
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    boz111

    I am having this problem too.

    I am having this problem too.  Can you at least extend our premium subscriptions so we can play all races, until you fix the issue?

     

    March 4, 2023 at 4:21 pm #1009753
    0
    MinardiM189

    I still have this problem –

    I still have this problem – UNABLE TO PROCESS CARD

    https://gyazo.com/434b97c2c730825f99d14361959633a8

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