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Subscription Problem

  • This topic has 37 replies, 14 voices, and was last updated 3 years, 2 months ago by The Terrible Tourists.
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  • January 14, 2023 at 1:52 pm #32402
    MinardiM189

    I have been trying to subscribe to ROAD CC to obtain unlimited race entries but the site is unable to process the transaction.

    Can anyone offer advice please?

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Viewing 15 replies - 1 through 15 (of 37 total)
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  • April 8, 2023 at 5:39 pm #1009811
    0
    The Terrible Tourists

    Hi, I’ve updated my email
    Hi, I’ve updated my email address on the main Roadcc account but am still getting notifications from Fantasy game to my old email. Can you help, please?

    April 8, 2023 at 4:18 pm #1009809
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    MinardiM189

    Fortunately there should be a

    Fortunately there should be a bit of a break between competitions now. Hopefully Road CC can sort out the subscription problem or come up with another solution, perhaps free entries until the situation is sorted. Otherwise I will not be able to play any more, and I am pretty sure I will not be the only one.

    Come on guys get something done please.

    April 6, 2023 at 5:44 pm #1009807
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    MinardiM189

    Rejoin ?

    Rejoin ?

    I just tried subscribing and it failed to process my card yet again.

    April 6, 2023 at 2:34 pm #1009805
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    Jack Sexty

    Hi, I’m told you should be

    Hi, I’m told you should be able to rejoin. Apologies again

    April 4, 2023 at 1:07 pm #1009803
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    Jack Sexty

    Essentially yes, and it’s

    Essentially yes, and it’s proving a lot more difficult to rectify than we could have imagined!

    April 3, 2023 at 5:50 pm #1009801
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    boz111

    Can you reset credits in the

    Can you reset credits in the meantime?  I can’t play the Itzulia…..:(

    April 3, 2023 at 5:41 pm #1009799
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    Ferguson Videostars

    Many thanks Jack for the
    Many thanks Jack for the update, any chance resetting the credits in the meantime?

    April 3, 2023 at 2:42 pm #1009797
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    MinardiM189

    Is it possible that credit

    Is it possible that credit card companies could have blocked transactions with Road CC because of the scammer activity?

    April 3, 2023 at 1:55 pm #1009795
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    Jack Sexty

    Hi folks – once again all I

    Hi folks – once again all I can do is apologise for this, it’s incredibly frustrating for us too. We’ve poked our developers and payment platform a lot recently to try to get this fixed, I will continue asking every day and update again when it’s resolved. 

    Sorry!

    April 3, 2023 at 10:06 am #1009793
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    JohnnyRemo

    30 minutes to go – no reset

    30 minutes to go – no reset for me. Bye-bye Road CC Fantasy League 

     

    April 2, 2023 at 4:25 am #1009791
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    tso1967

    Same here

    Same here

    April 1, 2023 at 9:08 pm #1009789
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    boz111

    Same with me!  Hope they

    Same with me!  Hope they reset the counter soon, so I can enter the new competition.

    April 1, 2023 at 8:58 pm #1009787
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    JohnnyRemo

    Same here – still unable to

    Same here – still unable to subscribe and am again out of games. seems to be the only place on the internet not wanting to take my spondoolies. 🙂

     

     

    April 1, 2023 at 6:06 pm #1009785
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    Ferguson Videostars

    Hopefully they can reset the
    Hopefully they can reset the counter like last time so we can join the upcoming new games.

    April 1, 2023 at 12:56 pm #1009783
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    MinardiM189

    I am in the same positionas

    I am in the same positionas Ferguson Videostars, only 1 competition entry left (I cannot enter both Itzulia) and I am unable to subscribe because your system is ‘unable to process’ my credit card.

    https://gyazo.com/af6945fab9d1afaa8294d0e37eb16e37

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