[dooderooni]

Just wondering if anyone has ordered wheels from ZUUS since January 1st and if they’ve actually received them?

Topic

[Pedro08]

 I’ve just looked at

 I’ve just looked at velocities website and there’s a  lovely picture of their wheels fitted with veloflex tyres . I also looked at their 3 customer reviews with pics and they had also chosen veloflex (must be a popular combination) plus in the 2 pictures where you can tell both ‘customers ‘ have lined up the writing on the tyre with the valve and are using inner tubes with red valves (SPOOKY! )

[RidgB]

Interestingly, a quick search
Interestingly, a quick search on Companies House for Gary Lee French brings up 4 ‘different’ people, all born in September 1965 and all based in Cumbria. 3 of the 4 people are linked to now dissolved companies, including Zuus, with the fourth being Carbon C. So either this is a massive coincidence or the same person has 3 previous dissolved companies prior to his current one.

[Pedro08]

Ref velocity wheels post
Ref velocity wheels post .does anyone think that on a forum about lying wheel companies that it’s a good idea for director of a wheel company to post a fake/lying review!even though he found it funny.ps l don’t want to libel anyone but I’m fairly sure that the zuus website said that the were joint owned by pro bike kit and cycle wharehouse but that may have also been a lie

[Philippe]

I am also in this situation.

I am also in this situation. online chat with female at company, 3 week lead time promised to delivery, paid 21 May, expected 11 June, no contact since initial order receipt. Now have to wait 10-15 days for credit card company to look into it.

Hope someone catches up with this thieving scum.

Arse!

[Kendalred]

I’m not sure if this will be

I’m not sure if this will be of any use, but when I picked up my wheels from Zuus about 6 months ago (I live and work locally and it was on my way home), this is where they were based.

https://www.windermereworks.com/

I am guessing that this business space company has nothing to do with Zuus or Carbon C, but they might have more info.

 

[Jonno89]

Just an update of where I am

Just an update of where I am with my order. 8th May I placed my order, through (luckily) PayPal who are also now seeking fraudulent action onto this persons account.

My refund unfortunately has to go through the motions of 30 days, but with my Crime Reference number they might be able to speed this up as they hate fraudulent activity on PayPal.

 

To get a crime reference number:  http://reporting.actionfraud.police.uk

[Jonno89]

Just an update of where I am

Just an update of where I am with my order. 8th May I placed my order, through (luckily) PayPal who are also now seeking fraudulent action onto this persons account.

My refund unfortunately has to go through the motions of 30 days, but with my Crime Reference number they might be able to speed this up as they hate fraudulent activity on PayPal.

 

To get a crime reference number:  http://reporting.actionfraud.police.uk

[Will737]

They probably opened their
They probably opened their website again to make sure they could shut it down permanently. They deleted their Instagram account fully yesterday too, phone off the hook and ignoring many emails. At least they’re putting thought into disappearing with our money. My bank says I have to wait 30 days before I can claim as I did not get a clear delivery date, I’ll also be contacting the police about Carbon C and its director GARY LEE FRENCH as my invoice was from them, not Zuus, and they are still an active company on Companies House. As previously discussed GARY LEE FRENCH was also the director of Zuus Sports, I’m sure the police will find that interesting. The more people that report him and his companies the better.

[johnkh]

Website back down again after

Website back down again after a brief re-appearance yesterday.

 

The telephone number has been dead for around a week.

 

One can only speculate as to why the site went live again yesterday and I pity anyone who stumbled upon it and placed an order.

 

It is a scandal that someone can operate in this way and take liberties seemingly with impunity.

[Porkypig010]

I’ve probably been bumped
I’ve probably been bumped down the list now lol either get me the wheels or get me a refund. No reply. Anyone tried phoning? Don’t trust myself to keep control ! Section 75 consumer credit act should cover direct payments by credit card so I’ve instigated a claim against them, don’t really trust them anymore.

[djdaveellis]

StoopidUserName wrote:

StoopidUserName wrote:

Does that mean you haven’t? Might be better off posting on the bikeradar forum, it has more footfall so to speak and there used to be a zuus wheels thread on there

 

Did you ever receive your wheels? I’ve been ripped off but strangely, their website is back up and running as of today. This will inevitably mean that someone else will suffer may fate. 

[djdaveellis]

I contacted Zuus 3 weeks ago

I contacted Zuus 3 weeks ago to ask if the wheels I wanted were available in Centre lock. I received an email within 10 minutes to say that, yes, they are available. I ordered and paid the £699 then was promptly emailed back to say sorry, they do not in fact offer the wheel in a centre lock version and would I like to reorder or cancel. I cancelled the order but have never received a refund, the website is down and the phone goes straight to voicemail. I presume they have gone bump.

[benoitzh]

I’ve just discovered this

I’ve just discovered this thread after wanting to log into https://www.zuus.co.uk to check up on the status of my order that I placed on the 16th May 2019. Damn these criminals. I had a pleasant chat with a lady there – very helpful and not a note of deception in her voice – I see their Instangram page #Zuus1 was still up and running until yesterday… I found a pic of them – If I lived in the UK – I’d be hunting for them to take it up in person with them. 

So much for wanting to save a few quid – It’s a bank holiday here in Switzerland, so I have to wait for tomorrow to discover if my Credit Card Company have this kind of thing covered – I really hope so as these wheels I had on order where to replace ones I crashed, I am fuming mad!

 

[Porkypig010]

At least the story is
At least the story is consistent re the excuses. My last 2 weeks ago about faulty bearings. Emailed on Thursday no reply as yet I’ll wait till Tuesday then tell them to stick it and get the CC company to sort it out. That’s what you get when you take a punt. I’d be ashamed to own that business.

[johnkh]

Interesting… so that would

Interesting… so that would suggest they’re still operating but not answering emails and to all intents and purposes they look as though they’re closed down.

 

bizarre…

[Author]

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