Planet x contact telephone number or email

  • Creator
    Topic
  • #30678
    Stumps

    Does anyone have either a contact number or email for this company. My dad bought some items from them which have been delivered elsewhere and he cannot find any contact details for the company. Their contact page just goes round in circles. Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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  • #958381
    0
    Stumps

    I managed to get through on

    I managed to get through on the live chat and the lad said he would look into it then ended the chat ! 

    Hopefully i’ll get an answer tomorrow. Thanks for everyone’s help. 

    #958379
    0
    OnTheRopes

    I found this number, no idea

    I found this number, no idea if its still live  01709 386663

    Years ago they used to be okay, when they had an actual shop, but a lesson here for all of us, never buy from a company that you can’t call customer services.

    #958377
    0
    Stumps

    Its a nightmare. When you

    Its a nightmare. When you click on their contact page it just takes you back to the beginning. My dad’s in his 80’s but still gets out on his ebike and he can’t afford expensive gear so buys from places like planet x. 

    #958375
    0
    Simon E

    PX have a rather dubious

    PX have a reputation for poor customer service. A genuinely good company wouldn’t make it difficult for you to get in touch.

    #958373
    0
    Drinfinity

    During the week you can

    During the week you can usually get live chat on their contact page. 
     

    Alternatively Facebook or Twitter.

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