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Canyon CF Paint Finish

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  • June 13, 2013 at 9:21 pm #19095
    Tinternet_tim

    A friend has just purchased a new Canyon 7.0 CF bike directly from Canyon. He received it at the weekend and was assembling it ready for the maiden voyage when he started to notice a few paint defects.

    A number of the defect appear to be thin paint and you can see the Carbon fibre weave, but the defect on the down tube are extremely prominent and look to be abrasions or actual defects.

    He has contacted Canyon and they have said:

    ” Extraordinary surface design on black carbon frames

    Canyon uses an innovative manufacturing method and coating process which guarantees a direct view of the carbon fibres on every bicycle frame. This is how we make the carbon fibre lay-up visible and every chassis therefore gets its own unique finish. Depending on the angle of the light shining on the frame, the appearance of this finish can change. This does not represent a flaw in the frame or its outer coating”

    The above does explain the visible weave near the BB but in my opinion doesn’t even come close to the marks on the down tube.

    Are there any Canyon owners out there who have experienced similar?
    I noticed Road.cc recently reviewed a CF Canyon. Did that bike have similar marks.
    What are peoples general opinions? I know if it was me I wouldn’t be satisfied with Canyon fobbing me off, the paint marks are so prominent that they actually looks like a second. If I had spent that much money on the bike I would want it perfect!!

    Hopefully the pictures have attached correctly.

    Thanks in advance for any comments.

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  • June 20, 2013 at 2:00 pm #742353
    0
    sihall34

    700c wrote:@Chiv30,
    In this

    700c wrote:
    @Chiv30,

    In this situation, it’s good to get reassurance from other bike owners, sure,

    But you miss my point completely

    the point I was making, as T’intetnet Tim appreciates in his reply, is that seeing a bike in the flesh, inspecting it on collection, and being able to go back to LBS with any teething issues (not to mention the free service!) gives great peace of mind and of course is not possible (or at least very difficult) with retailers like Canyon..

    Nothing against Canyon at all. I’ve heard they’re very good. They may go the way of Focus, for example,.which started out as great value internet -only bikes for the UK market but are now stocked by actual bike shops here in the UK, making them even better!

    I think you may have slightly missed the point though, buying from an online retailer is a compromise, no LBS is going to be able to sell you a 6.6kg pro pelaton frame built up with DA for £3.1k but you’d have to go to the “showroom” in London to see it before you buy. To me (and it seems others), it’s worth the extra hassle to save thousands of pounds (how many services could you get at a LBS for that?). Also, Canyon offer return of the bike if you’re not happy with it, you just request a return note, put it back in the box and send it back.

    I do hope you’re right though and they get stocked in shops but not if it ruins their value for money.

    Also in your first point, you mentioned you wouldn’t have been happy about the bike in that state, I think Chiv30 was pointing out that there was no “state”, it’s meant to be like that and most people are very happy with their bikes.

    June 18, 2013 at 9:10 pm #742351
    0
    chiv30

    700c wrote:@Chiv30,
    In this

    700c wrote:
    @Chiv30,

    In this situation, it’s good to get reassurance from other bike owners, sure,

    But you miss my point completely

    the point I was making, as T’intetnet Tim appreciates in his reply, is that seeing a bike in the flesh, inspecting it on collection, and being able to go back to LBS with any teething issues (not to mention the free service!) gives great peace of mind and of course is not possible (or at least very difficult) with retailers like Canyon..

    Nothing against Canyon at all. I’ve heard they’re very good. They may go the way of Focus, for example,.which started out as great value internet -only bikes for the UK market but are now stocked by actual bike shops here in the UK, making them even better!

    Ok I should apologise , got a few things going on in my life and re reading my post I definitely came across as ranting which although wasn’t intended 😐

    June 18, 2013 at 8:54 pm #742349
    0
    700c

    @Chiv30,
    In this situation,
    @Chiv30,

    In this situation, it’s good to get reassurance from other bike owners, sure,

    But you miss my point completely

    the point I was making, as T’intetnet Tim appreciates in his reply, is that seeing a bike in the flesh, inspecting it on collection, and being able to go back to LBS with any teething issues (not to mention the free service!) gives great peace of mind and of course is not possible (or at least very difficult) with retailers like Canyon..

    Nothing against Canyon at all. I’ve heard they’re very good. They may go the way of Focus, for example,.which started out as great value internet -only bikes for the UK market but are now stocked by actual bike shops here in the UK, making them even better!

    June 18, 2013 at 8:05 pm #742347
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    Tinternet_tim

    I understand your comments
    I understand your comments 700c as this was my thoughts when I first saw the frame.
    I also had the same thoughts that if you had a showroom full of bikes with unusual appearance surface finish would it effect their sales. My mild OCD where things have to look just right would make me think twice (well, until I had ridden one then that would be out of the window 🙂

    However, I think the finish was exacerbated as we only initially viewed it under artificial light and as Chiv and others has stated the finish is intended to look like this due to coating methods and I think it is to keep weight down further (helps them produce 7kg bikes).

    If my mate was to return his bike (and believe me he isn’t going to as he is SO happy with it) there is a very strong possibility that a replacement would be similar.

    I haven’t heard a Canyon owner do anything but praise their bike and it would appear those who replied actually like the appearance.

    June 16, 2013 at 9:45 am #742345
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    chiv30

    700c wrote:Ah, the pitfalls

    700c wrote:
    Ah, the pitfalls of internet bike buying from foreign retailers..

    Have to say, I’d be less than pleased with this and would advise your friend to seek a replacement from the supplier

    You wouldn’t accept it from a LBS in this state, so just because its a bit more hassle doesn’t mean he shouldn’t remain dissatisfied, which he obviously is..

    Have you ever seen a canyon cf in the flesh or read any of the previous comments?

    3 people with different bikes purchased at different times have the same finish myself included …..plus over the last couple of days I’ve seen another whilst out riding and afterstopping and chatting we discussed the cf finish …..guess what his was the same ….iit’s meant to be like that and changes how it looks at different angles and under different lighting

    8|

    June 15, 2013 at 9:56 pm #742343
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    700c

    Ah, the pitfalls of internet
    Ah, the pitfalls of internet bike buying from foreign retailers..

    Have to say, I’d be less than pleased with this and would advise your friend to seek a replacement from the supplier

    You wouldn’t accept it from a LBS in this state, so just because its a bit more hassle doesn’t mean he shouldn’t remain dissatisfied, which he obviously is..

    June 15, 2013 at 7:28 pm #742341
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    chiv30

    Tinternet_tim wrote:Old

    Tinternet_tim wrote:
    Old Cranky, as it is a friends bike I am not sure of the ordering process. I saw the other reply about e-mailing them with your crank length requirement. If you also want me to ask my mate I can. Let me know.
    He has the Di2 version and although I only briefly saw it last weekend, it looks like a lovely bike. I can see why so many rave about the Canyons.
    He’s now taken it for the maiden ride and his text to me simple read “WOW”, so I think he likes it!

    Thanks to everyone else who has replied, I knew this was the right place to come to ask the question….you’re a knowledgeable bunch! :-)

    Glad to help , I bet he will also tell you how light,stiff and yet comfortable it is as well 🙂

    June 15, 2013 at 7:20 pm #742339
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    Tinternet_tim

    Old Cranky, as it is a
    Old Cranky, as it is a friends bike I am not sure of the ordering process. I saw the other reply about e-mailing them with your crank length requirement. If you also want me to ask my mate I can. Let me know.
    He has the Di2 version and although I only briefly saw it last weekend, it looks like a lovely bike. I can see why so many rave about the Canyons.
    He’s now taken it for the maiden ride and his text to me simple read “WOW”, so I think he likes it!

    Thanks to everyone else who has replied, I knew this was the right place to come to ask the question….you’re a knowledgeable bunch! 🙂

    June 15, 2013 at 6:36 pm #742337
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    chiv30

    Old Cranky wrote:Nice bike.

    Old Cranky wrote:
    Nice bike. Ultegra Di2 version?
    Out of interest, how do you specify the crank length you require on the Canyon website?

    If I remember correctly , when you place your order you can email them with any specifics/changes

    June 15, 2013 at 6:28 pm #742335
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    Old Cranky

    Nice bike. Ultegra Di2
    Nice bike. Ultegra Di2 version?
    Out of interest, how do you specify the crank length you require on the Canyon website?

    June 15, 2013 at 4:48 pm #742333
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    Eg3ftp1

    It looks like the frame has a
    It looks like the frame has a 3k carbon weave at the junctions, and a unidirectional carbon finish along the tubes, not paint. Because the UD carbon ribbons overlap in a fairly random way and all catch the light differently, you get this slightly flaky, slightly pearlescent effect. Perhaps go to a bike shop and compare the appearance to a set of unidirectional finish deep section wheels. If the appearance is the same, you know that’s how it’s meant to look.

    June 15, 2013 at 4:13 pm #742331
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    Solo77

    Raw carbon finish so shows up
    Raw carbon finish so shows up some resin residue.

    June 14, 2013 at 11:57 am #742329
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    Tinternet_tim

    Thanks sim. So just to
    Thanks sim. So just to confirm. We aren’t just talking being able to see the carbon weave throughs paint, which I agree looks pretty good (as in the pic I attached of the bottom bracket), but also the difference in shade as seen in pic 2 of the down tube near the bottle cage mount

    June 14, 2013 at 10:51 am #742327
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    sihall34

    I have the same on mine, I
    I have the same on mine, I don’t think it’s a defect in the paint job as such, I think it’s just how the carbon finishes. I’m not sure it’s even “painted” as such, just some transfers for the branding etc. I quite like the look.

    June 13, 2013 at 9:58 pm #742325
    0
    chiv30

    I’ll be honest , when I’m out
    I’ll be honest , when I’m out riding I don’t notice but then my eyes are usually on the road even when grabbing a bottle , I have some ” marks ” like that on my downtube however if you look from above under artificial light they look quite prominent BUT if ou then angle your view they seem to vanish and look more like the frame has a silky (best way to describe it) covering .

    Hope that helps 🙂

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