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Conti GP 5000 TL failure after 300k

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  • October 22, 2019 at 9:56 pm #30223
    FantasticMan

    Recently bought a pair of Continental GP 5000 tubeless treads. They were great, except that the rear tread just split open on me.

    Ive had them for about two months, maybe just over 300k on them, and the riding has all been on clean tarmac around my neighborhood. 
     

    I took it into my LBS where I bought the tire, who said they spoke to a Conti rep who said “it looked like road damage” and wouldn’t warranty the tread.

    https://ibb.co/ZLnCc6n
    https://ibb.co/wQfGrYm

     

    It looks to me like it ripped on a seam, not like something tore it open. Besides, for the price a failure of this kind and in these conditions seems like something that should be warrantee-able to me.

     

    wanted to get thoughts from folks here? 

     

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  • October 23, 2019 at 8:40 am #951627
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    srchar

    Had the same thing with three

    Had the same thing with three (!) GP4000s many, many years ago. Stopped using Contis for a while, then bought some Grand Prix GTs that were very cheap and have turned out to be an excellent tyre.

    My experience is that the GP4000 is a bit fragile for UK roads and I doubt the GP5000 is much different. Try the GT.

    October 23, 2019 at 6:57 am #951625
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    Grahamd

    I use GP4000s and had a

    I use GP4000s and had a failure at a similar distance. Chain Reaction Cycles replaced without any hassle, and tyres have been fault free for over 3 years.

    I think your LBS should be doing more.

    October 23, 2019 at 6:05 am #951623
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    ibr17xvii

    A couple of years ago I had a

    A couple of years ago I had a Conti GatorHardshell that split after a handfull of rides.

    Obviously for their supposed best tyre for puncture protection I was less than impressed but Conti weren’t interested.

    October 22, 2019 at 10:47 pm #951621
    0
    Anonymous

    It looks like it’s ripped but

    It looks like it’s ripped but difficult to see even in the hi-res photo (you can’t zoom in even closer so maybe do a macro shot just of the damage) like most there’s probably very few that will have something like that happen even if it’s an object even over many decades, I’ve certainly not had anthing like that but that’s not to say it couldn’t happen. 

    If you are wanting to go to the effort and honestly think it’s a fault then let them know formally that you think the tyre is not fit for purpose and is faulty, state that under the Consumer Rights Act 2015 “The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods” and in this case you believe the product has failed to meet that.

    Further that you offer Continental the chance to fully inspect the tyre for manufacturing defect and remind them that a sales rep immedicately deemed it not faulty and would not take the matter further for proper inspection.

    You offer for them to make contact within 7 working days and you will also be contacting trading standards as you feel the fault is such that it could be life threatening (which IMO it could so easily if it is a fault) and that you feel you should not be out of pocket for a premium product that you bought in good faith and fit for purpose on the back of the Continental brand.

    HTH and GL.

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