preferred-google-button
log in
register

Velo South cancellation no refund

  • Creator
    Topic
  • September 13, 2018 at 8:47 pm #28946
    Beecho

    Missus is injured. Nothing serious but can’t make Velo South now. Too late to transfer and there’s a no refund policy. Seems more than a bit harsh, or is this standard?

  • Creator
    Topic
Viewing 8 replies - 1 through 8 (of 8 total)
  • Author
    Replies
  • September 16, 2018 at 3:30 am #927185
    0
    Beecho

    All logical. Will probably

    All logical. Will probably register her next Saturday anyway. Reply here if anyone wants to nab her place, blue start (7am loading). Being a lady probably helps.

     

    September 15, 2018 at 8:33 pm #927183
    0
    madcarew

    Fairly standard, but as

    Fairly standard, but as Sparker says, often worth a try

    September 14, 2018 at 11:13 am #927181
    0
    Jimmy Ray Will

    I should imagine this is a

    I should imagine this is a standard policy to protect the organiser. 

    Imagine if four days before the event, crap weather was forecast… you cna only imagine the number of people going down with infections / injuries / family emergencies etc. 

    Unfortuantely we are all governed by the lowest common denominator. 

    September 14, 2018 at 10:38 am #927179
    0
    sparker

    I’ve just got a refund. Came

    I’ve just got a refund. Came back from hols with a viral inner ear infection with symptoms of motion sickness which will severely affect my balance for several weeks, so riding a bike is out of the question. They asked for a letter from a medical professional so they could consider whether to refund or not. The letter cost £20, though better than losing the full fee. Contact them – don’t ask, don’t get.

    September 14, 2018 at 10:33 am #927177
    0
    Kendalred

    I think most sporting

    I think most sporting participation events are the same – there is a local(ish) events organiser who offer a 75% refund if requested more than two weeks in advance, and no refunds after that.

    To be fair to them, if they were to allow unlimited transfers or refunds, especially for a huge event like this, it would be an admin nightmare.

    September 14, 2018 at 10:33 am #927175
    0
    tigersnapper

    I think it is fairly standard

    I think it is fairly standard.  Some companies allow defer or a partial credit against a future event.  I’m in the same boat as your missus unfortunately.

    September 14, 2018 at 10:22 am #927173
    0
    Beatnik69
    Jetmans Dad wrote:
    From memory, I think RideLondon offer a guaranteed place for the following year if you have to drop out through injury. That and VeloBirmingham are the only two I have taken part in. 

    I can’t speak for VeloBirmingham, but RideLondon lets you defer your guaranteed place, though you do have to pay again.

    September 14, 2018 at 9:29 am #927171
    0
    Jetmans Dad

    From memory, I think

    From memory, I think RideLondon offer a guaranteed place for the following year if you have to drop out through injury. That and VeloBirmingham are the only two I have taken part in. 

  • Author
    Replies
Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.