- This topic has 53 replies, 32 voices, and was last updated 8 years, 4 months ago by
jimbobule.
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January 22, 2018 at 7:22 pm #28063
efail
I have just bought a small, Boardman Pro Carbon SLR. The medium size, on the Boardman site, is advertised at 7.3kg. Halfords, and review sites, including this one, have it at tiny fraction over 7kg. When I got it home I weighed it and it showed 7.8kg. The Halfords shop have weighed it with the same result. That’s a massive difference. Boardman have told me and Halfords that the difference is an acceptable tolerance and could be down to; paint, wheels, saddle etc.
Any one got any thoughts?
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Hirsute
OP bought a product
OP bought a product
Product does not meet the description
OP gets mocked by various
If I had bought a computer processor or storage device which was lower than specified, I’d want a refund or a replacement. No different here.
I find it had to believe something could be engineered with a tolerance of 7%. I note the OP says Halfords agreed on the weight.
ibr17xvii
fenix wrote:
fenix wrote:If you’re not happy send it back but you’d be cutting off your nose to spite your face. It always comes out really well in bike tests. In the real world you won’t notice the extra weight.100% true but for me that’s not the point. The point is the OP paid for a bike that weighed X & got one that weighs a fair bit heavier.
Yes he might not notice when he’s riding it but I don’t think it’s unreasonable of him to ask Boardman & Halfords why it’s so inaccurate.
FatBoyW
I would reflect on the amount
I would reflect on the amount we are all willing to stump up for lighter gear – we must be willing as they would not sell it otherwise. Anyway as an example take the 3T Funda Pro and Team forks, same specs except weight and price, the latter is 50g lighter and about £100 dearer. Great fun slagging people off but when many are prepared to spend £1K+ to reduce the weight of their steed by .5Kg (take a look at wheels!) he has a valid point.
Plus there is the fraud/disappointment/feeling of being misled aspect.
alansmurphy
The ‘have a poo’ and my hair
The ‘have a poo’ and my hair gel comment are as much tongue in cheek (steady).
We can be obsessive and may have jumped to a ‘strave warrior’ judgement but like many other comments, there is a tolerance that if you’re paying for lightweight is deemed unacceptable.
I never thought to weigh any of my bikes upon receiving them though…
Canyon48
@peted & @griff
@peted & @griff
Couldn’t agree more.
Personally, I wouldn’t be too annoyed by a 100 gram difference, but anything more is just a bit odd. If it was advertised at 7.3kg, I’d expect 7.5 at most…
It’s not hard to calculate the fully built weight of a bike. I built up a tt bike recently, I worked out every component needed and added up all the published weights of said components – the true weight of the bike was only 50g different to the calculated weight.
The fact Halfords/Boardman say that bike is within tolerance when it is nearly 7% heavier, too mean means their tolerances don’t give the quality I would expect for the type of bike.
I would not be surprised if every component varied from specified weight by a few grams, but it seems unlikely that every component would be over the specified weight, amounting to a full 500 grams extra.
What that would lead me to believe is that the bike frame and forks have a large manufacturing tolerance and that they are heavier than the nominal weight.
This, of course, assumes that you have weighed the bike accurately (whilst no bottles/cages/pedals were attached).
Griff500
I suspect, that most of us
I suspect, that most of us buying a road bike, especially one with race geometry, are influenced by advertised weight, and half a kg is probably enough to sway our judgement between two bikes, all other things being equal. It may well make no measurable difference on the road, but I too would be miffed if I found the marketeers had put one over on me. As for describing it as “Superlight”? Come off it Boardman, with pedals on this is an 8kg bike!
peted76
@efail – I’d be very miffed
@efail – I’d be very miffed if my bike was that ‘over’ the advertised weight.
Note you should remove any bits off the bike for an exact weight, the weight is not expected to include cages, pumps, pedals or any parts swapped out from the stock supplied parts.
Don’t be bothered by the some of the voices here naysaying your post, I’d send it back or complain until Halfords or Boardman offered you some lighter piece of equiptment to bring it down to the advertised weight. which is reasonable.
If they just state that it’s within tolerances, then just say that it’s within your tolerances to reply daily to every twitter post of theirs with ‘Boardman adevertise 7.3kgs when the actuial weight is 7.8kgs you have to ask what else might be within allowed tolerances?’
efail
As it’s upsetting so many
As it’s upsetting so many people, shall we draw this to a close?
The Gavalier
Have you taken all the crap
Have you taken all the crap off like reflectors, chain guard (bell even)? And what size is that weight quoted for, because that makes a difference? Also it depends how the bike has been built up, is the spec you received exactly the same as the one Boardman are quoting the weight for? Different inner tubes, valve stems, tyre widths, bar tape/end caps, crank/stem lengths can all make a difference, even cables and outers. When you take into account all of these potential variables you can see why so many manufacturers don’t even go down the route of advertising bike weights.
IanEdward
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Have a shit before you go out, that must be worth a half kilo weight save.Seriously, who are these perverts/masochists who go out for a ride with a half kilo package in the tubes? In fact, does anyone NOT take a poo before going for a ride? It’s not a weight saving if you would be doing it anyway.
Anyway, is this a new thing, to pretend we don’t care about the weight of our road bikes? Is half the industry not dedicated to making things lighter?
fenix
If you’re not happy send it
If you’re not happy send it back but you’d be cutting off your nose to spite your face. It always comes out really well in bike tests.In the real world you won’t notice the extra weight.
alansmurphy
I’d be concerned my petrol
I’d be concerned my petrol tank had a leak and thank my landlord for pouring a proper pint with a head and not being a southern softie…
2old2mould
All those people giving the
All those people giving the OP sh*t, have a word with yourselves.If you went into a petrol station and filled up your car, paid for the fuel and then got in your car to discover that the tank was even 5% short would you go back inside and kick off about it?
Fcuking right you would.
If you went into a pub and the Landlord poured you 500ml instead of a pint would you mention it?
I suspect so.
All the Billy Big Bollocks chat about having a shit etc… ridiculous. When companies think it’s OK to quote one figure and short change you, and you accept it, then it just makes it all alright for some other firm to take the piss and we all lose.
Well done OP, take Boardman to task over it. I suspect they would have kicked off if you’d paid them 7% less while suggesting that the monies offered were well within your economic tolerances.
the_jm
efail wrote:Thank you for all of your comments, humerous ‘and’ constructive. I know it doesn’t sound a great deal of weight (actually 14% heavier) but part of it is the disappointment I felt, after reading the hype, and then weighing the bike.You should only feel half the disappointment as it’s actually < 7% heavier…
Woldsman
I’m carrying a bit too much
I’m carrying a bit too much timber to worry about half a kilo or so, but if i was lighter and I’d spent such a considerable amount on a bike that clearly isn’t super light I’d take it back as not as advertised. I can’t quite understand why so many are giving the OP a hard time. Hey ho.
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