Ribble R872 105SE vs Planet X ProCarbon SRAM Rival?

  • Creator
    Topic
  • #27396
    Punches Dragons

    I’ve just started getting into Sportives and am currently riding a 2016 Cube Attain. No problems with the bike but I am thinking of taking advantage of the bike to work scheme to make an upgrade, as it’s the only way my wife will let me spend a £1000 on a bike and spending any more money on significant upgrades is also out. Two options seem to make sense at the current prices:

    • The Ribble R872 105SE which seems to have a very well reviewed frame, albeit with a few complaints of a lack of compliance on longer rides, full 105 groupset and what appears to be a very basic set of Rodi Airline 5 Wheels. I’d guess that Ribble’s thought process is that these would be the first thing to be upgraded but as mentioned above, it’s pretty unlikely I’ll get to upgrade them. another downside is I’d have to pay an additional £100 Admin fee, so save money from the tax man but pay it to Ribble instead.
    • The Planet X ProCarbon is a bit lighter and has a better set of wheels, Vision 35’s, and a more compliant frame but there is just no up to date review available. It has a full SRAM Rival groupset(I am not bothered about if I have Shimano or SRAM). On the downside there are a few mentions on Forum posts that the bike suffers from high speed wobble at speeds over 40mph (I am not sure I’ve even gone that fast yet!) and that the front fork is a little springy when sprinting. 

    I am 40 years old, 5ft10 and currently weigh 14st (that is going down but I doubt I’ll ever weigh less than 13). I am looking to enter short and middle distance sportives next year, with maybe one longer distance one and will probably join a cycle club next year. And of course I’ll be riding it to work!!

    Any constructive advice welcome, particularly if you have experience of the bikes in question. If you do have alternatives to offer please remember I can only buy through the bike 2 works vouchers so please don’t suggest anything that cannot be purchased that way or costs more than a grand, regardless of how brilliant it is.

Viewing 15 replies - 46 through 60 (of 75 total)
  • Author
    Replies
  • #897937
    0
    Punches Dragons

    PlanetX got back to me today.

    PlanetX got back to me today. I can visit the showroom and try bikes out on a turbo trainer but no taking them out for a spin. They tell me the admin fee is variable depending on who runs the scheme.  I was sure I told them it was Bike2Work but I have responded so they can tell me how much it is.  As far as fitting is concerned they would do a basic fitting if I visited which would get me to pretty much the right size, I could then order the bike on click and collect, then return for a full retul fit.  At the moment it does not sound too different from Ribble’s or Dolan’s offer but at least with Dolan I have no admin fee to pay and I could do all the fitting in the one visit. I’ll wait to see what the admin fee is like.

     

    I had seen the Eastway Emitter R3 before, It looks a solid spec at this price point and at 8.2kg the lightest bike with the frame being a couple of 100g’s lighter than the Dolan. Not that 200g matters too much to me and the weight isn’t on the wheels were it’d probably hurt more (actually around 380g difference as far as I can tell but I would have the SRAM Rival groupset on the L’etape which would save around 190g).  As negatives, and this is a personal thing but I hate the Blue/Blue colour scheme, it would have been nice to have two options to choose and reviews seem to swing wildy in opinion about the ride.  As far as Wiggle go I’ll need to look into their returns policy on bike 2 work but it is unfortunately another retailer that seems to only offer their 30 day trial on normal purchases and then we are back into the argument of at least having seen the bike in the flesh and preferably having a ride before.

     

    Still feel like the Dolan or the CAAD12 are my best options but there is still time to see what crops up as 2017 bikes start to get cleared out for 2018.

    #897935
    0
    rtmie

    Eastway Emitter R3 from
    Eastway Emitter R3 from wiggle matches your spec at £1039. Seems to get good reviews. Maybe worth checking out.

    #897933
    0
    alansmurphy

    I do have a little sympathy
    I do have a little sympathy with Ribble and Planet X – I believe there are issues at play with the C2W scheme and margin. As you say the admin is rubbish but the hassle for virtually no profit probably just doesn’t make it worth it.

    The bike fit should be less of an issue, if you’re comfy on your current bike you should be able to get the dimensions and compare. You really shouldn’t be paying money for someone to tell you a bike will fit, and the adjustments in stem, saddle etc. are all pretty straightforward.

    My C2W fun is becoming more fun… I fancy my n+1 being a Cannondale Slate Apex which is down from 1700 to just under 1200 and in stock by Cycle Store. Their website says they don’t offer C2W on discount bikes only the full RRP and have had conflicting info between their Web and Shop people. This doesn’t surprise me though, being just 8 miles form their store and 8.1 from their warehouse I wanted something that was online and they wouldn’t let me collect from warehouse or walk it the few hundred yards to the shop, despite them willing to deliver for free. Time was of the essence for a sportive and their solution was they stocked them in the shop at around 30% more. That’s another sale they lost!

    #897931
    0
    Punches Dragons

    Well a bit more Ribble news

    Well a bit more Ribble news today.  A couple of emails pinned about but basically Ribble just reiterated their position, they are just unwilling to budge on the £100 admin fee at all.  Paraphrasing here but they claim that as they are a direct to customer manufacturer they do not have any excess margin, compared to Evans (their example) to be able to absorb any of the costs of the bike2work scheme and that it costs them the £100 to administer the scheme. They also seem to think it reasonable to not offer any test ride or refund to bike2work customers but only an exchange for another bike should I be unhappy. I told them that I would not be making a purchase with them as they had left me no way of forming a value judgement about their bike, except from reviews etc. (which don’t really set them apart from their competitors) and that their £100admin fee constituted very poor value for money. I also told them I’d tell of my experiences via social media, forums etc.

    To be fair to them they have responded quickly to every email and I have no problem with the people I have dealt with at Ribble but their company policies let them down. I think if I was an easy, pay by card purchaser I wouldn’t have had the problems, I could have used their 30day return if I was not happy with the bike and the admin fee would not have been a problem.

     

    Planet X started to reply from my resubmitted email by responding that I was now registered with their helpdesk and their goal is to respond to all enquiries within 48 hours. Not a great start so far.

     

    At the moment I’d say that without having test ridden them yet that my preference would be:

    1st choice. Dolan L’etape with SRAM Rival (in lurid black and green)

    2nd choice. Cannondale CAAD12 (a lot will depend on what price this eventually gets down to and the bike2work scheme conditions from the retailer. Hopefully I can test one next week)

    3rd choice. Planet X Pro carbon

    In the meantime my chip as chips 2016 Cube Attain is doing the job. It was an absolute steal at £375, I slapped some better cartridge pads on it and a cheap set of SPD pedals and will make a fine winter training bike once I get some more puncture resistant tyres on it and some mudguards.

    #897929
    0
    kieren_lon

    Interesting as I am in the

    Interesting as I am in the same boat – kind of.

    I commute 26 miles round trip and was looking for a bike to replace my 2005 fuji track as I would like gears to do the odd longer ride.  The fuji has been fine with 25c wheels for my commuting but not so great for hills.

    I like the look of the ribble CGR but have the same reservations as others.  I also wonder if in reality I will actually bother with panniers or changing narrow / wide tyres?  I also like the dolans but hate the colours.  A solid red or blue etc would suit me.

    It’ s my first post on the forums so not sure if Btwin is a bad word but I have shortlisted the £800 triban 560 CF (tiagra) and the Aluminium Ultra 900 AF (105).    I have £1000 voucher and will use the £200 change for a new helmet and some 28c contenentals.

    https://www.decathlon.co.uk/C-359113-road-bikes

    Radon are a german brand that have cycle to work distributors in the UK.  They have UK distributors but you will have to pay £100 admin.  A guy at work ordered one (MTB) and the handler split the £100 admin with him so he only paid £50.  They seem to offer good value.  

     

    I like the look of radon but leaning towards btwin / decathlon as there is a physcial store not too far from me and they are priased for their customer service. 

    Watching this this thread and hopefully some suggestions might guide my decision.

    #897927
    0
    don simon fbpe

    I stopped using Ribble due to

    I stopped using Ribble due to their attitude and hearing some of the sales pitches.

    #897925
    0
    Punches Dragons
    skwarczek wrote:
    Where are you based Punches? If you’re local to south wales, you are welcome to take my r872 for a test ride. 

     

    North of London so it’d be a bit of a Schlepp but thanks for the kind offer skwarczek. To be honest though I think I’d rather not give my money to Ribble, even if it is relatively small fry to them.  I know you like your bike, and it probably is a very nice machine but I just get the feeling from Ribble that they won’t be very accomodating or easy to deal with and I totally begrudge the £100 admin fee with them.

    It’s just a cash grab. There cannot be that much additional Labour. Say it was 2 hours total to complete a form, send off the voucher and then check you get reimbursed for it and allocate the funds against the sale that’d still be only £30 labour for an admin memeber of staff. I could probably accept that, or even up to £50, but I bet it is much simpler than that and done on some form of Portal to cut the admin costs down for those running the scheme. I even suggested I pay the £100 and they do the upgrade to the Aksium wheels but they weren’t interested. That’s their choice obviously and I think the guy at Ribble was aware that I’d likely notpurchase after hearing his response to my email.

     

    In other news no response from PX.  I will resubmit my email to them.

    #897923
    0
    skwarczek

    Where are you based Punches?

    Where are you based Punches? If you’re local to south wales, you are welcome to take my r872 for a test ride. 

    #897921
    0
    Punches Dragons

    I’ve started to look a little

    I’ve started to look a little in-depth at how feasible test riding these bikes will be:

    • Dolan are not insured to allow you to take the bike out of their showroom for a ride or return it if you don’t like it under the bike2work scheme. They do allow you to try it in store on a turbo and they offer a fitting service for £40 on a showroom bike that they will then transfer to your bike if you order from them. They responded very promptly to my enquiry and their website did cover what their fitting service covered, it’s not a retul fitting but will probably suffice my amateur needs. None of this rules the Dolan out but it would have been nice to see what is what like on the road. The only criticisms of it in reviews are down to the geometry being a little racy and the saddle being to taste but I think I could ascertain the first on the turbo and with the aid of the fitting.
    • Ribble are also not insured to allow you to take bikes out for a test ride, they did offer a 30 day trial but this is not available on cycle to work schemes. They did offer an instore fitting on a jig but not a lot of detail provided as to what that covers although it appears to be free of charge. They would exchange the bike if I got the wrong size but if I simply did not like it they will not offer a refund. I also asked if there was any chance of a discount on their £100 admin fee or upgrading the Rodi wheelset to Aksiums (which is normally £50 extra) since some of their competitors, i.e. Dolan don’t charge it. They have refused to budge on that and claimed that £100 covers their additional costs.  Since the Dolan L’etape is the same groupset as the Ribble but comes with the better Aksium wheels Ribble are charging effectively £150 more for their Frame and the “admin/profiteering” charge. It must be a lot of Paperwork and labour to justify £100. My overall impression is Ribble really are not that interested in selling bikes on the cycle to work schemes and since the R872 frame has a history in reviews of being harsh and overly stiff I cannot commit to buying one without riding it or being able to return it.
    • Planet X I am still awaiting a reply from, and I had to email them through their website. (I dislike this as it is harder to provide an email trail after). I have asked them similar questions regarding fitting, visiting them to test ride and the admin fee. They do Retul bike fitting for £75 on one of their bikes or £125 on something else so I have enquired about the possibility of getting this done if/when I visit. It’ll be interesting to see what they charge considering the circumstances and that they’d have to copy the fit on to a new bike. I have also enquired about the admin fee. They definitely could provide me some movement on that as they do a cheap Autumn/Spring Clothing bundle that I am also interested in. (I know it won’t be fantastic quality but it’ll likely get me through a season or two while I slowly upgrade it). I’ll let you guys know.
    • My Local ish bike shop, (my absoloute Local bike shop seems to carry a very odd range of very high end esoteric fair and iirc Trek, they also have a crap website which seems to be down or throwing out security warnings half the time), is a Cannondale stockist and is selling the CAAD12 at a discount but not cheap enough to get it on the scheme. I want to test ride the bike but I could not afford it at that price, it is elsewhere for £999+£100 admin fee. I will give them a call and see if test riding it is possible but I feel a bit of a douche knwoing there is very little realistic prospect I will buy it from them.

    Anyways, I am making some progress I feel and have at least ruled out the Ribble.

    #897919
    0
    Punches Dragons

    The L’etape looks like

    The L’etape looks like another option I had not considered. I’d have to do a tour of the North East to get around all the shops to try them all!  I have a mate in St. Helens so maybe I can visit him and go try out the bikes on the way home, except for the CAAD12 which my local bike shop has. Not having to cough up a £100 admin charge is also very attractive. That is basically pedals and shoes covered.

    #897917
    0
    Mickeylove
    ChrisPriddy wrote:
    Sounds like your in the same situation I’m just coming out of!

    Sounds like we do similar riding – mid level Sportives and fun solo riding.

    I was also looking to spend £1000 ish using a cycle-not-to-work-scheme voucher (my commute is 37miles each way!!)

    The Ribble was top of my list until I saw the admin charge, I begrudged spending £100 on admin rather than bike parts so looked elsewhere.

    Ive just ordered a Dolan L’Etape. Carbon frame from a well respected frame maker. Small UK company not international ‘brand’.

    I went for 105 kit and upgraded the sadddle, wheels and tyres and bars from the standard. I liked the ability to select/upgrade parts in the design process.

    Whilst I’ve not ridden it yet! I’m very pleased with my decision and the spec I got as a result.

    I’ve gone for the Etape too for pretty much the same reasons.  I kept the build to standard but added pedals and it all worked out at £995 put through Cyclescheme. Customer service was excellent and the bike rides incredibly well. Much stiffer than my Aluxx Giant bike and lighter. It is mega comfortable on long rides too. 

    #897915
    0
    ChrisPriddy

    Sounds like your in the same

    Sounds like your in the same situation I’m just coming out of!

    Sounds like we do similar riding – mid level Sportives and fun solo riding.

    I was also looking to spend £1000 ish using a cycle-not-to-work-scheme voucher (my commute is 37miles each way!!)

    The Ribble was top of my list until I saw the admin charge, I begrudged spending £100 on admin rather than bike parts so looked elsewhere.

    Ive just ordered a Dolan L’Etape. Carbon frame from a well respected frame maker. Small UK company not international ‘brand’.

    I went for 105 kit and upgraded the sadddle, wheels and tyres and bars from the standard. I liked the ability to select/upgrade parts in the design process.

    Whilst I’ve not ridden it yet! I’m very pleased with my decision and the spec I got as a result.

    #897913
    0
    alansmurphy

    As for sale bikes, some will
    As for sale bikes, some will take a deposit whilst the voucher occurs…

    #897911
    0
    The Gavalier

    Take a look at the Dolan

    Take a look at the Dolan Prefissio. Tried and tested refined frame, and you can pick and choose componentry. Spend a grand and you’ll have a cracking, versatile bike. 

    #897909
    0
    Punches Dragons

    As for picking up a cheap end

    As for picking up a cheap end of season bargain, that may be tricky with having to use the bike 2 work scheme depending on how flexible the retailer is. Some charge a premium and I imagine others will just flat out refuse. It’s the first time I have used the scheme but it appears that I have to select the bike and retailer first, they then supply my employer the details and then I get sent a voucher which I then exchange for the Bike. The whole process takes some time and if I was a retailer I am not sure how bothered I’d be on a product that will be next to £0 profit for them. It’s not impossible but I think I’d have to have researched a shortlist of options beforehand that may come down to the sub £1000 mark and preferably have ridden them to make it easier so I could choose and act fast if what appears to be a bargain comes along. The timing is right though as the next window for our bike to work is September 9th and I was planning to order almost straight away.

Viewing 15 replies - 46 through 60 (of 75 total)
  • You must be logged in to reply to this topic.