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K-edge mount snapped

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  • December 22, 2016 at 2:18 pm #26596
    BrokenBootneck

    Anyone else had any issues? I have a combo mount on my commuter for camera and Garmin coming in this morning the damn thing just snapped off, its not even that old!

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Viewing 9 replies - 1 through 9 (of 9 total)
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  • January 3, 2017 at 9:53 am #883853
    0
    BrokenBootneck

    I had to email fed ex to

    I had to email fed ex to explain why it was a replacement to avoid paying any fees. Spare replaceable insert and a free bottle opener. 

    December 29, 2016 at 10:13 pm #883851
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    BrokenBootneck

    I will have to wait and see

    I will have to wait and see should be delivered tomorrow hopefully. 

    December 29, 2016 at 7:35 pm #883849
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    Hensteeth

    Had a problem with my combo
    Had a problem with my combo mount. The camera mount came off as the threads had stripped due to the bolts being too short. They were only in about 1mm. Had quite a convoluted email exchange with k-edge who did send a replacement from USA. Wasn’t best pleased when I got the bill from customs and excise with handling charge. It came to around £18! May as well have bought another mount…

    December 29, 2016 at 5:16 pm #883847
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    BrokenBootneck

    Top marks to K-Edge even over

    Top marks to K-Edge even over xmas they’ve got a new mount out already in the post. 

    December 27, 2016 at 11:26 pm #883845
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    HLaB

    I’ve not had a problem with

    I’ve not had a problem with that mount but my TT mount came loose on a TT and I lost the bolts and retainer plate for it and a garmin 200.  I contacted K-Edge direct by email and although they obviously couldn’t replace the Garmin they reacted well and fast and sent me a replacement TT mount and a Stem mount as well.

    December 23, 2016 at 5:17 am #883843
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    StraelGuy

    Looks like they need to make

    Looks like they need to make that part of the mount around the bolt a bit thicker .

    December 22, 2016 at 5:55 pm #883841
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    BrokenBootneck
    guyrwood wrote:
    Where did the break occur? Do you have a pic?
    December 22, 2016 at 5:53 pm #883839
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    BrokenBootneck
    guyrwood wrote:
    Where did the break occur? Do you have a pic?

     

    here you go, wasn’t even a rough bit of road!

    December 22, 2016 at 5:12 pm #883837
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    StraelGuy

    Where did the break occur? Do

    Where did the break occur? Do you have a pic?

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