Why is Garmin support so sh..

I cannot believe how appalling Garmin support is. Having had issues with my Edge devices turn-by-turn function it took ages for Garmin to acknowledge that there was a fault; and they only did after I provided video evidence of the devices behaviour and start legal proceedings against them.

Having acknowledged that there was a fault, they have now spent ages supposedly investigating it in an attempt to provide a software update. How appallling bad are Garmin engineers seeing that they can’t resolve a software fault with there own product in a timely manner. Even Microsoft with its behemoth applications Operating Systems can turn around a software fix in hours or day.

As for the concept of customer care, this is entirely alien to them. If I didn’t keep checking-up on them I’d never hear anything. Clearly they are hopping this matter will just quietly go away.

Garmin need to start paying they monkeys more peanuts, as they’re the biggest waste of biomass I have ever encountered.