- This topic has 28 replies, 18 voices, and was last updated 10 years, 6 months ago by
Tony Farrelly.
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November 25, 2015 at 3:36 pm #25093
AWP
There’s a new side bar pop-up thing occurring on the main road.cc pages. Can you stop it please!! it’s flipping annoying and you can’t close it without being navigated to the link.
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Tony Farrelly
We always try to listen,
We always try to listen, these days we’re not so hot at communicating that we’re listening – something we’re working on.
We do appreciate that you care enough to tell us if something isn’t working.
Malaconotus
Don’t bring it or anything
Don’t bring it or anything like it back. I’m one of the people who made it look a success, because every time i tried to close the stupid thing i clicked through on it. If that comes back i leave.
Kapelmuur
“only 13 users”, but I wonder
“only 13 users”, but I wonder how many users are like me, don’t like some things but can’t be arsed to complain?
Anyway, the “13” are doing a good job as the main irritations of the new set up are being removed.
horizontal dropout
Yes thanks from me too. By
Yes thanks from me too. By the way regarding the “only 13 users” there are plenty more negative comments amongst the comments on various recent articles.
I’m really hoping you will replace it with something static.
AWP
I feel guilty now but thanks
I feel guilty now but thanks for listening Tony.
hawkinspeter
Tony Farrelly – thanks for
Tony Farrelly – thanks for listening.
Tony Farrelly
Good news. We’re giving the
Good news. We’re giving the slider a little holiday while we tinker with it to make it less irritating for some of you.
cdamian –We don’t measure success in clicks – nice as it is to have plenty of them. Glad you like the new design.
cdamian
Sadly I am working also in
Sadly I am working also in the Webbusiness and have to put these kind of features on our site (slideins, modal windows, ads, these sill headlines in the middle of articles…)
The problem with these is that if you measure the success by number of times they are clicked, the bounce rate (coming and directly leaving), the number of pages people look at, then they are reasonably successful. The cons of them you can’t easily measure. It takes a while until people are annoyed enough to visit the site or bother to click on articles.
Or people like me who install an adblocker which allows removing individual elements like these from the page to have a nice reading experience again. This obviously also blocks all other real ads on the site, which I guess is the main income of road.cc. (previously I had them enabled on this site).
road.cc is still my favourite road cycling site, even if they make it more more difficult to use it 🙂
And I am all for the new design btw.
horizontal dropout
I am generally very
I am generally very supportive of road.cc, including when others complain about particular types of stories, but I really, really want this go to away.
“of the tens of thousands of people that use the site every day a 13 have complained.”
Out of those tens of thousands how many asked for it? And how many are irritated by it but haven’t posted here? I would say the answers are “none” and “many”.
“by any of the standard measures of web success it’s worked”
Do any of those standards measure user irritation? Do you measure success purely by number of clicks or do you take comments into account?
Please just remove it, there are so many static, non-intrusive methods you can use to offer suggestions for further reading.
colin267
Tony Farrelly wrote:colin267 We can’t replicate that problem on any of the iPads of varying vintages and types. It works fine on all of themIt’s definitely not working on mine – bl**dy Apple!
hawkinspeter
Tony Farrelly – I appreciate
Tony Farrelly – I appreciate your comments about moving to the new platform, but the fact remains that the slide out hides content from the page that I actually wanted to read. By all means have previous/next navigation, but don’t have it so intrusive. When the close button doesn’t work properly, I have to resort to scrolling the page so that what I’m reading is above the slide out bar. Honestly, what were you lot thinking?
Don’t get me wrong, I understand that you’re still getting to grips with the new platform and I don’t mind design changes if they’re well thought out, but the slide out naviagtion is a mistake. Please move it out of the way.
Tony Farrelly
LarryDavidJr wrote:There are a number of reasons for that. First, by any of the standard measures of web success it’s worked,If by that you mean its worked because people are clicking through it, well, no, they aren’t. The clicks are going through I suspect mostly because the ‘close’ icon detection is totally off and half of the close icon being clicked leads to the article being loaded (rather than closing the popup).
You don’t ned a pop-up for previous/next navigation at all, you can just put a static link at the top and bottom of stories. Far easier, far less prone to error, and far cleaner.
Taking what I said out of context there – that was about the re-design. Too early to say on the slider. What I can say on that though is that of the tens of thousands of people that use the site every day a 13 have complained – a dozen if we take out MervO who’s removing him/herself because a sliding bar that pops out when you reach the end of a story is too much pain to bear.
As I said though we are looking at ways to make it less intrusive for people using the site on laptops and desktops.
MervO
Despite the explaination the
Despite the explaination the fact still remains the irritarion is too great. Next job is to remove from favourites list & visit other sites.
Tony Farrelly
colin267
@ Tony Farrelly – not content
@ Tony Farrelly – not content with the annoying ‘pop-up’ you still haven’t fixed the 3 horizontal bars (left hand side of title bar) on the mobile version, for all mobile devices. Works OK on my phone but hasn’t worked on my iPad from day 1 of the change. It’s becoming increasingly bl**dy annoying to keep having to scroll down to the bottom of the home page to access what should be available under the 3 bars!
Sort it out . . . . . . . please.
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