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forum
Specialized Roval Wheels
Is anyone else have problems with Specialized replacing their Roval wheels under warranty?
Specialized have changed their warranty for purchases after 1st July 2018 and have limited it to a 2 year period. However, Roval wheels prior to this date are specifically covered.
Their International warranty
https://media.specialized.com/support/collateral/0000109727-warranty-int...
clearly states that "Lifetime Warranty on Roval-branded whhels: Specialized warrants Roval-branded wheels to the original purchaser for as long as the priginal purchaser owns the Product"
I am the original purchaser of the Roval wheel. Specialized are refusing to replace my wheel
If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.
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3 comments
Specialized current published warranty on Roval wheels purchased prior to 1/7/18 is: https://media.specialized.com/support/collateral/0000109727-warranty-int...
Otherwise, this would mean:
Prior to 1/7/13 it is a life time guarantee
Between 1/7/13-30/6/14 it is a 3 year guarantee up to 30/6/17
Between (1/7/16 and 1/7/17)-30/6/18 it must go back to being lifetime
After 1/7/18 it is only a 2 year warranty
Really?
Specialized current published warranty on Roval wheels purchased prior to 1/7/18 is: https://media.specialized.com/support/collateral/0000109727-warranty-int...
Otherwise, this would mean:
Prior to 1/7/13 it is a life time guarantee
Between 1/7/13-30/6/14 it is a 3 year guarantee up to 30/6/17
Between (1/7/16 and 1/7/17)-30/6/18 it must go back to being lifetime
After 1/7/18 it is only a 2 year warranty
Really?
If you purchaed your wheels between July 1, 2013 and June 30, 2014 this says Roval has a 3 year warranty. https://media.specialized.com/support/0000034485/0000034485.pdf