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Mail order bikes

  • This topic has 27 replies, 11 voices, and was last updated 7 years ago by hawkinspeter.
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  • June 5, 2019 at 3:07 pm #29721
    davidgray968

    I have just received delivery and it came in a Specialized bike box. Nothing wrong with that but what it said on the box did give me cause for concern.

    On the side of the box is a warning – ‘Warranty void unless assembled by authorised dealer.’ What does that statement actually mean in this modern world of online sales.

    As I have always gone to the dealer to collect any purchase I have never seen this notice. However I was wondering how this impacts any online purchase that is delivered to the customer and finally assembly is done by them. If a PDI check is done by the supplier and then boxed for delivery to a customer is the warranty still valid if the end user then assemblies it out of the box?

     

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  • June 10, 2019 at 7:46 pm #943075
    0
    Bmblbzzz

    I have a left-handed

    I have a left-handed screwdriver I got from a little tool shop run by an old man with a anticlockwise corkscrew moustache, but as I’m right handed I only use it to open tins of striped paint. 

    June 10, 2019 at 5:13 pm #943073
    0
    DoctorFish

    You can sometimes get away

    You can sometimes get away with using an imperial adjustable spanner with Whitworth bolts, but it is advisable not to try and use one for metric.

    June 10, 2019 at 4:00 pm #943071
    0
    hawkinspeter
    FluffyKittenofTindalos wrote:
    But aren’t adjustable spanners continuously adjudtable, rather than having discrete size settings?  So it wouldn’t matter whether you are using metric or imperial based nuts.

    Woosh?

    June 10, 2019 at 3:50 pm #943069
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    FluffyKittenofTindalos
    davidgray968 wrote:
    Ratfink wrote:
    “a metric or imperial adjustable spanner”

    ???

    You must young so only use a metric adjustable spanner/wrench. I am over 60 and have had both imperial and metric tools all my life hence why I asked the question as I know that America doesn’t use the metric system and Specialized is American, well in a loose sense of the word. Many years ago there was a little shop not far from where I lived where you could buy all sorts of tools – bubbles for spirit levels, long weights and even glass hammers, which I still have and use to this day and great for stiff or stuck carbon seat posts especially on carbon frames.

     

    But aren’t adjustable spanners continuously adjudtable, rather than having discrete size settings?  So it wouldn’t matter whether you are using metric or imperial based nuts.

     

    Just looked at wiki and it doesn’t seem as if there’s any metric/imperial distinction.  But it does say

    The type of straight adjustable spanner with jaws at right angles to the handle shown here as an “English Key”[is mainly called a “King Dick” spanner in the United Kingdom

    In Canada and the United States, the tool is known as a Crescent wrench

     

    I guess one might want to know if one has a King Dick or just a crescent wrench.

    June 10, 2019 at 3:19 pm #943067
    0
    mike the bike

    OldRidgeback wrote:

    OldRidgeback wrote:
     I’m ambidextrous.  Sorry if that’s put you off your dinner.

     

    You may identify as ambidextrous but in reality you can’t change your dex.

    June 10, 2019 at 2:59 pm #943065
    0
    OldRidgeback
    davidgray968 wrote:
    Sorry I am left handed and the last time I lent one out they turned out to be right handed and when I eventually got it back it never worked properly again. So unless you are too I will have to decline your request.

    I’m ambidextrous.

    Sorry if that’s put you off your dinner.

    June 10, 2019 at 1:34 pm #943063
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    davidgray968

    Sorry I am left handed and

    Sorry I am left handed and the last time I lent one out they turned out to be right handed and when I eventually got it back it never worked properly again. So unless you are too I will have to decline your request.

    June 10, 2019 at 1:25 pm #943061
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    OldRidgeback
    davidgray968 wrote:
    Ratfink wrote:
    “a metric or imperial adjustable spanner”

    ???

    You must young so only use a metric adjustable spanner/wrench. I am over 60 and have had both imperial and metric tools all my life hence why I asked the question as I know that America doesn’t use the metric system and Specialized is American, well in a loose sense of the word. Many years ago there was a little shop not far from where I lived where you could buy all sorts of tools – bubbles for spirit levels, long weights and even glass hammers, which I still have and use to this day and great for stiff or stuck carbon seat posts especially on carbon frames.

    Can I borrow your left handed screwdriver?

    June 10, 2019 at 10:06 am #943059
    0
    davidgray968
    Ratfink wrote:
    “a metric or imperial adjustable spanner”

    ???

    You must young so only use a metric adjustable spanner/wrench. I am over 60 and have had both imperial and metric tools all my life hence why I asked the question as I know that America doesn’t use the metric system and Specialized is American, well in a loose sense of the word. Many years ago there was a little shop not far from where I lived where you could buy all sorts of tools – bubbles for spirit levels, long weights and even glass hammers, which I still have and use to this day and great for stiff or stuck carbon seat posts especially on carbon frames.

    June 7, 2019 at 3:27 pm #943057
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    Ratfink

    “a metric or imperial

    “a metric or imperial adjustable spanner”

    ???

    June 6, 2019 at 12:38 pm #943055
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    davidgray968

    The information states

    The information states ‘improper assembly or installation’ yet the box clearly states authorised dealer only. My question is around receiving a bike via online and courier rather than going to the shop and collecting it as an assembled unit; would a manufacturer invalidate a warranty for that reason?

    As an aside the list of tools on the box does not include a torque wrench and doesn’t state whether it is a metric or imperial adjustable spanner either.

    June 5, 2019 at 6:00 pm #943053
    0
    VeloUSA

    Specy global warranty. Scroll

    Specy global warranty. Scroll down to What Is Not Covered – https://media.specialized.com/support/collateral/0000109731-warranty-uk-en.pdf

    Contact Specy Customer Support for the best answer to your concerns.  I normally get a response within 48 hrs – https://www.specialized.com/us/en/ridercareform

    HTH

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