What’s the low-down on Ribble?

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  • #22600
    pauls68

    Thinking ahead to the Spring when I plan to buy a new bike. It’ll be my first “proper” road bike. As you’ll know, the choice is mind boggling. There are a few that I’ve got in mind, but I’ve recently been looking at Ribble.

    It’ll be used for long solo weekend rides and shorter mid-week rides. No commuting and no racing.

    Does anyone on here own a Ribble? If so how do you think they compare, £ for £, with the likes of Scott, Merida et al?

    Also, do they arrive in 15 parts or ready built?

    Thanks

Viewing 14 replies - 16 through 29 (of 29 total)
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  • #818397
    0
    LinusLarrabee

    allgearnoidea wrote:they look

    allgearnoidea wrote:
    they look good for the money and you have a greater flexibility with your components and budget – however I would rather they left their branding off or gave you the option when building your order.

    Indeed. Wouldn’t it be good if all manufacturers gave you the option not having the bike plastered in logos and branding. Is it your bike or are you a mobile billboard for some company that couldn’t care less about you and who certainly isn’t paying you to advertise on their behalf? And as for those mugs who wear pro team jerseys….

    #818395
    0
    Cyclist

    allgearnoidea wrote:they look

    allgearnoidea wrote:
    they look good for the money and you have a greater flexibility with your components and budget – however I would rather they left their branding off or gave you the option when building your order.

    Why?

    If it’s that embarrassing then don’t ride them. I think that’s a rather ridiculous statement to make, the Ribble R872 is just a DeRosa but you don’t like it because it will have Ribble on it, bizarre.

    I see this first hand all the time… My Ribble has Dura Ace and people when the see it go oooohhhhh’Dura Aceeee dribble’ but my best bike is a Colnago and when people see that they go oooohhhhh “Colnago” dribble…. Never asking how do they compare or how do they ride?

    I have some hand made Loake bespoke boots made from virgins buttock skin and they are simply beautiful boots but they are the most uncomfortable bloody things I have ever had on my feet, cost 400 quid, never bloody wear them now, but my 79 quid Clarks are
    Iike slippers…. The moral of the story? The name don’t mean a thang!!!!!

    Ps: the Colnago is a dream to be fair

    #818393
    0
    kev-s

    They didn’t have any real
    They didn’t have any real reason not to give me my money back, they just didnt want a lightly used bike back, this was on the ride to work scheme so they really wasn’t happy about it

    Under consumer law i gave them 3 chances to rectify the issue after that trading standards said im entitled to a full refund, so i contacted ribble and told them this and threatened them with the small claims court

    within 2 hours i had a reply saying they will arrange for the bike to be collected and once it arrives at the shop they would refund the cycle to work scheme, which they did

    As i said the actual product was good apart from the known issue, the customer service was the worst i have ever had

    #818391
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    allgearnoidea

    they look good for the money
    they look good for the money and you have a greater flexibility with your components and budget – however I would rather they left their branding off or gave you the option when building your order.

    #818389
    0
    pauls68

    kev-s wrote:Had a Ribble gran

    kev-s wrote:
    Had a Ribble gran fondo from them a few years ago, had a issue with the paint cracking on the rear dropouts and it flaking off within one month

    Was told it was a known issue and to return the frame for a repaint

    To cut a long story short after nearly 3 months and 3 frames returned with the frame coming back with the same problem everytime (once one frame was never even re-painted) i asked for a refund which they basically refused to give me

    Finally got trading standards involved and got all my money back

    They are great till you have a issue then there nothing but trouble, i still buy the occasional part from them but would never buy a bike from them ever again

    The bike itself was good just the worst customer service i have ever experienced in 20+ years of using bike shops

    Ah…ok, that’s not so good. So what was their reason for not giving you your money back?

    #818387
    0
    kev-s

    Had a Ribble gran fondo from
    Had a Ribble gran fondo from them a few years ago, had a issue with the paint cracking on the rear dropouts and it flaking off within one month

    Was told it was a known issue and to return the frame for a repaint

    To cut a long story short after nearly 3 months and 3 frames returned with the frame coming back with the same problem everytime (once one frame was never even re-painted) i asked for a refund which they basically refused to give me

    Finally got trading standards involved and got all my money back

    They are great till you have a issue then there nothing but trouble, i still buy the occasional part from them but would never buy a bike from them ever again

    The bike itself was good just the worst customer service i have ever experienced in 20+ years of using bike shops

    #818385
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    pauls68

    Thanks for all the comments.
    Thanks for all the comments. I think it’s pretty conclusive and bears out what I’ve read elsewhere. Over 90% of what I’ve read about Ribble is all good. In fact the only negative comments I’ve heard are from people that have been brainwashed by the marketing crap of the big brands, or people that are in the business and obviously have an interest in playing down the competition. I’ve not actually come across anyone that had a problem with these bikes yet.

    So that’s decided then, they’re solid bikes and they look the dog’s swingers!

    I’ve been looking at the R872 or the Sportive Azzurro. Not sure if I can wait til the Spring to buy one though!

    #818383
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    fenix

    Good value products. If you
    Good value products. If you get them mail order you usually just have to turn the bars and set your saddle height.

    #818381
    0
    Leodis

    Had a R872 for about a year
    Had a R872 for about a year now, really nice bike and I love the fact you build your spec to budget and you get so much more for your cash over off the shelf jobs. They ran out of Zonda clinchers and so popped two way on for free!! Its done about 2k so far and not had an issue, the build quality was there and it looks the dogs bollox for the price.

    #818379
    0
    Al__S

    Had a Sportive Bianco for
    Had a Sportive Bianco for about 20 months. Love it. Not had any customer service problems. Broke the derailleur hanger in the summer, needed a replacement quickly. They were out of stock (due to a supplier issue), but gave me a contact for a compatible one (BETD).

    I have upgraded the wheels (lighter, stiffer, sealed hubs) after 18 months. But the bike seemed well made and well put together- I’ve got nothing to compare it to mindyou.

    It came mainly assembled- had to put the bars back onto the stem (they’d clearly been put on, the levers set up and tape on, then removed) and screw in pedals.

    #818377
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    notfastenough

    I don’t have one but there
    I don’t have one but there are at least half a dozen in the club, all very well liked. I did ride one lad’s R872 or Stealth or whatever it’s called, it was stiff and fast, not that comfortable but you could always just let a few psi out of the tyres, choose well-padded bar tape and maybe a clever seat post like the Canyon VCLS 2.0.

    #818375
    0
    andym999

    I’ve had an R782 for the last
    I’ve had an R782 for the last 18 months and it’s been great. No comment on their aftersales service as I didn’t need it but communication was good and the bike arrived when they said it would.

    To answer your last question it came very well packed and all i had to do was pop the wheels and seatpost in, tighten the stem and put the handle bars in.

    #818373
    0
    The _Kaner

    I’d agree with CYCLIST.
    I’ve

    I’d agree with CYCLIST.
    I’ve been riding a Ribble Sportive Racing for over 4 years with no issues at all.
    I’ve replaced 2 x headsets and 1 rear derailleur in that time…my fault not the build quality.
    I’ve replaced worn drivetrain and heavier components as needed (or not 🙂 ) – it originally came with full Ultegra 6700 and Fulcrum 7’s
    I find the frame ultra stiff – as it’s an XS and really has no wibbly/wobbly issues…so power is there when the hammer goes down…except for my piss poor stamina and old man low power output…It suits me.

    I’ve had no Ribble quibbles (and I’m sure I’m not the only one…) with any service that I’ve received from the company over multiple purchases (clothing/equipment)…some people berate them because they aren’t a ‘name’…but I just put that down to ‘snobbery’ =D> 😀 and an ‘elitist’ nature of those that most likely have more money than sense/skill/both and have probably never actually experienced the bikes first hand – and that’s entirely up to them of course…as everyone is entitled to hold their own opinion…I just turn the other cheek and go on riding safe in the knowledge I got a great deal when I bought the bike…

    #818371
    0
    Cyclist

    Many people will have their
    Many people will have their opinion on Ribble, Chinese carbon frames etc etc high resin content and so on.
    However I have had a Ribble Pro Evo for over two years and it has been/is excellent. It is my second bike, however it has high end componentry and is great fun to ride and has never let me down.
    Ribbles customer service has been good despite other people’s expierience with them.
    I would say go for it.

Viewing 14 replies - 16 through 29 (of 29 total)
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