cannondale or canyon

Where is this mystery LBS of
Where is this mystery LBS of which you speak? The one which remains open “after work” to serve your every need? The one that doesn’t say “sorry mate … we’re all booked up until Thursday week” or “no, we don’t have that part in stock. But we can order it to store, it should be here next Tuesday” or “you’ll need our gold service for that. How much you ask? Only £149.99”.

A good LBS will make assist you whether or not you purchased the bike from them. In fact here’s a test fo a good LBS: if you take your nice clean bike into a good bike shop it tends to get the staffs’ juices flowing – if it doesn’t then its probably not such a good bike shop.

Disclaimer: Haven’t bought a bike froma bike shop in about 10 years, now buy frame and components and build myself. It really isn’t that hard, especially with YouTube vidoes of pretty much everything. There are 3 Canyons in my house (and I’ve owned various Planet X/On Ones, so internet model works for me); my mate round the corner has 2 Canyons (and a PX); another mate has just purchased his first Canyon. I really like the look of the Super Six Evo (I think its one of the nicer looking bikes in the pro peleton) but I wouldn’t buy one simply because it came from a shop.

I can agree with Dutch25 that
I can agree with Dutch25 that the after sales experience might be satisfactory, but it isn’t going to come near what a decent local bike shop can offer. I value being able to quickly pop into a shop after work and not have to deal with posting parts back and forth. How much this matters to you may be different, but this is what really what put me off a Canyon. Can’t disagree with the value for money their bikes offer though. Little things like prompt servicing, courtesy bikes, keeping the shop open a little later to help me out etc are all things my LBS has done. Canyon by their direct to customer nature can’t do this.