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premium subscription not showing

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  • February 19, 2022 at 11:25 am #31965
    tso1967

    still saying i’m a standard member afte payng 1.99 in the early hours this morning.

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Viewing 15 replies - 1 through 15 (of 15 total)
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  • June 28, 2022 at 7:26 am #989131
    0
    Jack Sexty

    Hi, really sorry for the

    Hi, really sorry for the delay – are you sorted now? Your account is showing as premium at our end, let me know if you’re still having issues. 

    June 27, 2022 at 4:28 pm #989129
    0
    oilymoyle

    Hi,  how long does it take

    Hi,  how long does it take for the premium subscription to show?  I paid over the weekend and it isn’t showing as yet and I need a subscrition to enter the TdF.

    Phil

    March 23, 2022 at 9:50 am #989127
    0
    Justkiwi

    Hi Jack. Its been 3 days now

    Hi Jack. Its been 3 days now since I renewed my subscription but still showing standard?

    March 22, 2022 at 5:54 pm #989125
    0
    Justkiwi

    How long is the  time lag? 

    How long is the  time lag?  Renewed sub on Sunday morning but wasn’t able to join purist comp for the Volta on Monday morning as had no “free credits” left and it hadnt updated by Monday morning. Its now Tuesday PM and still hasnt updated.

    February 25, 2022 at 12:12 pm #989123
    0
    STEVESPRO 79

    Thanks Jack… E-mail

    Thanks Jack… E-mail received and replied…

    February 24, 2022 at 7:36 am #989121
    0
    Anonymous

    All good now! Thanks all

    All good now! Thanks all

    February 24, 2022 at 12:05 am #989119
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    STEVESPRO 79

    All now fine, showing as

    All now fine, showing as Premium… Thanks guys…

    February 23, 2022 at 3:50 pm #989105
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    livestrongnick

    I’ve paid for the year but my

    I’ve paid for the year but my status still saying standard ??‍♂️
     

    Edit: 23/2/22

    It has now updated and is showing as premium, many thanks ?

    February 23, 2022 at 12:30 pm #989117
    0
    Jack Sexty

    Hi there, we’re really sorry

    Hi there, we’re really sorry about this – I can see that everyone on this thread appears to be showing as supporters now, I’ll be sending you an email very soon STEVESPRO 79! 

    February 23, 2022 at 12:06 pm #989115
    0
    Simon_MacMichael

    So having checked … we

    So having checked … we think there is a day or two lag on payment being made to account upgrading. If anyone still has a problem by tomorrow (Thu) evening, please email us at info@road.cc. Thanks.

    February 23, 2022 at 11:40 am #989113
    0
    Simon_MacMichael

    Sorry for the problems you’re

    Sorry for the problems you’re having. I’ve flagged this as an issue and will update once I have more info.

    February 23, 2022 at 11:16 am #989111
    0
    STEVESPRO 79

    Mine is still showing

    Mine is still showing Standard.

    February 22, 2022 at 4:51 pm #989109
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    tso1967

    Mine has updated to premium

    Mine has updated to premium now.

    February 22, 2022 at 9:03 am #989107
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    STEVESPRO 79

    Same here…Only showing as

    Same here…Only showing as Standard..

    February 19, 2022 at 7:10 pm #989103
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    Anonymous

    Same here – paid up for the

    Same here – paid up for the whole year (because I love this game!) and still showing as standard. 

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