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15 comments
Hi, how long does it take for the premium subscription to show? I paid over the weekend and it isn't showing as yet and I need a subscrition to enter the TdF.
Phil
Hi, really sorry for the delay - are you sorted now? Your account is showing as premium at our end, let me know if you're still having issues.
So having checked ... we think there is a day or two lag on payment being made to account upgrading. If anyone still has a problem by tomorrow (Thu) evening, please email us at info [at] road.cc. Thanks.
All good now! Thanks all
Sorry for the problems you're having. I've flagged this as an issue and will update once I have more info.
Mine has updated to premium now.
Mine is still showing Standard.
All now fine, showing as Premium... Thanks guys...
I've paid for the year but my status still saying standard 🤷🏻♂️
Edit: 23/2/22
It has now updated and is showing as premium, many thanks 👌
Same here - paid up for the whole year (because I love this game!) and still showing as standard.
Same here...Only showing as Standard..
Hi there, we're really sorry about this - I can see that everyone on this thread appears to be showing as supporters now, I'll be sending you an email very soon STEVESPRO 79!
Thanks Jack... E-mail received and replied...
How long is the time lag? Renewed sub on Sunday morning but wasn't able to join purist comp for the Volta on Monday morning as had no "free credits" left and it hadnt updated by Monday morning. Its now Tuesday PM and still hasnt updated.
Hi Jack. Its been 3 days now since I renewed my subscription but still showing standard?