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Given that a regular topic of conversation on this forum is about how the police refuse to divulge information, I thought I’d share a few tips that I’ve found (sometimes) work in getting information on your case
I have two basic assumptions:
1. Whilst many police officers are good, sound, if at times overworked within clumsy systems, there are also those who are lazy, incompetent, and that actively hate cyclists. You don’t know which you are going to get.
2. The purpose of the police appeals process is, I’m afraid, to make the police look good and bury bad news, rather than to actually solve issues and improve policing. Part of this is that there is nothing the police like less than admitting they got something wrong.
So, if you have requested information, e.g. outcome of a case, and you are struggling to get it, here are a few tips.
-if a crime has been lodged (i.e. you have a crime number), then there are stronger rules about keeping victims informed, under the Victims’ Code of Practice. Play this card, it’s a strong one. Unfortunately it doesn’t apply to many instances where you are not deemed a ‘victim of crime’, e.g. many road traffic collisions.
-You can appeal a police decision not to divulge information about something. If the police phone you in response, either record the coversation or write contemporaneous notes and email them back to the officers involved ASAP. Otherwise – and I’ve learned this the hard way, several times – they will deny they said things that they clearly said, or you find that their version of what you said differs from reality quite substantially. In particular, you may find yourself surprised that you agreed that the issue was resolved!
-If not satisfied with the response to the appeal, you can escalate this to the office of the Policing and Crime Commissioner.
-CyclingUK, if massively overworked, are good at dealing with the police, and can support you.
-Generally, assume that if a police officer says the words “GDPR” or such like, assume they are talking nonsense. It’s a technique to get you to go away, 99% of the time, rather than something that corresponds to actual GDPR regulations.
-If it is data about you, e.g. how your close-pass submissions were processed, you could try a Subject Access Request/Right of Access Request, which allows you to ask for data that the police have on you. I’ve tried this, and it frankly takes ages to process, and I’m still awaiting my data. I’m not in a position to let you know whether this works or not.
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