When I attempted to remove the wheels of my brand new Planet X Pro Carbon Evo (to fit new Hunt wheels) I managed to strip the hexagonal profile of the thru axles, and I had to go to my local bike repair shop to get the wheels removed. Customer support from Planet X was very poor and slow but eventually they sent replacement axles. However, even on the replacement axles the depth of the hexaganol thread is only about 2-3mm - so this seems like a design flaw and I'm reluctant to fit them in case I strip the head again. I've looked for replacement axles (preferrably with handles) but I can't find the correct size. And I don't understand the difference between the adverstised size (front 100, rear 142) and that printed on the parts (front 120mm, rear 169mm). Also, I don't know what torque to apply - I'm paranoid about the thread unwinding and the wheel detaching! Can anyone help, primarily with sourcing replacement thru axles.
Front: 120mm (100mm) x M12*P1.5*L14
Rear: 169mm (142mm) x M12*P1.5*L14