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Nice new look on the new site, but where are the comments, so we can argue about helmets?

37 comments

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dave atkinson [6400 posts] 5 months ago
1 like

yes, new mobile site seems to be missing them. we're looking into it, they were there before!

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brooksby [3493 posts] 5 months ago
1 like

Ah, you have​ made changes to the mobile site.  I thought so.

I don't like it! 

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barbarus [536 posts] 5 months ago
1 like

Grr, change, boo!

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brooksby [3493 posts] 5 months ago
3 likes
barbarus wrote:

Grr, change, boo!

TBH its more like "Grr, new mobile website that's slower to load than the old one, far less stable, and the comments are missing (which is half the fun of the site)". 

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StraelGuy [1515 posts] 5 months ago
1 like

I'm with you Brooksby. I like to keep an eye on the comments and you can't see comment numbers in the new format.

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Milkfloat [68 posts] 5 months ago
0 likes

They are also missing on a PC (Chrome).  At least if you use Adblock Plus.  If you turn off Adblock Plus then you can see the comments.

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yupiteru [48 posts] 5 months ago
1 like

Missing off my PC as well, using Firefox if not logged into site. Log in and then comments magically appear, so no big deal - assumed it was intentional.

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StraelGuy [1515 posts] 5 months ago
2 likes

I'll give up AdBlock Plus when they uninstall it from my cold, dead PC!

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barbarus [536 posts] 5 months ago
3 likes
brooksby wrote:
barbarus wrote:

Grr, change, boo!

TBH its more like "Grr, new mobile website that's slower to load than the old one, far less stable, and the comments are missing (which is half the fun of the site)". 

Oh, I agree! I wasn't having an ironic pop about people who don't like change, I genuinely preferred it as it was!

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WilliamAC1 [14 posts] 5 months ago
1 like

Missing off my Mac using Safari even with Adblock disabled

 

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simonmb [639 posts] 5 months ago
5 likes

I wish they'd stay missing. My blood pressure would be restored to a healthy level with nothing to wind me up.

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Duncann [1393 posts] 5 months ago
3 likes

What comments?

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brooksby [3493 posts] 5 months ago
1 like

I can see them on the standard website on my PC (Edge browser on Windows 10), but the mobile site is the "flashy" () new one which is very wobbly, slow to load, and the comments are *still* missing... no

Dear Mr Editor - I do most of my reading of the site in the evenings on my phone (an older iPhone); if the comments remain missing from the mobile site, and if the new mobile site doesn't become a *lot* more stable, then I'm afraid you've lost a reader.  Sorry 

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andsaw [36 posts] 5 months ago
0 likes

I found i get the spinning wheel but when i sign in they are there, i stopped using Adblock plus as its got bloated, now using Ublock origin, much better.

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Jetmans Dad [58 posts] 5 months ago
2 likes

Tried three browsers: Edge, Firefox and Chrome, and get the same with all three. Spinning wheel where the comments should be, until I log in and then the comments appear. 

New mobile site is a bit of a dead loss to be honest. 

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brooksby [3493 posts] 5 months ago
1 like

Dear Editor - is there any news on how/if the mobile version of the website will be fixed/re-redesigned?  Over the weekend I logged in - by going to the 'classic view' of the site, as I couldn't see how to on the new version - refreshed in the new version and it promptly crashed.  The new version still doesn't have any visible comments and frankly, as I've said before, the comments are half the fun, certainly a main reason I read the site. Without them, I'll probably have to go elsewhere for my cycling news.

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fukawitribe [2545 posts] 5 months ago
0 likes
brooksby wrote:

Dear Editor - is there any news on how/if the mobile version of the website will be fixed/re-redesigned?  Over the weekend I logged in - by going to the 'classic view' of the site, as I couldn't see how to on the new version - refreshed in the new version and it promptly crashed.  The new version still doesn't have any visible comments and frankly, as I've said before, the comments are half the fun, certainly a main reason I read the site. Without them, I'll probably have to go elsewhere for my cycling news.

The article links from the site on mobile in classic mode aren't appending the "?fromt=yes" to the URL - with that on you see the comments and the article in classic mode, without it defaults to 'new' borked mode instead.

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Moist von Lipwig [141 posts] 5 months ago
0 likes

Since last week on the site on desktop (on 3 different browsers), the comments load on forum topics but don't load on news articles - just get the spinning wheel of doom.  

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hirsute [405 posts] 5 months ago
0 likes
Moist von Lipwig wrote:

Since last week on the site on desktop (on 3 different browsers), the comments load on forum topics but don't load on news articles - just get the spinning wheel of doom.  

Are you running a script blocker?

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brooksby [3493 posts] 5 months ago
2 likes
fukawitribe wrote:
brooksby wrote:

Dear Editor - is there any news on how/if the mobile version of the website will be fixed/re-redesigned?  Over the weekend I logged in - by going to the 'classic view' of the site, as I couldn't see how to on the new version - refreshed in the new version and it promptly crashed.  The new version still doesn't have any visible comments and frankly, as I've said before, the comments are half the fun, certainly a main reason I read the site. Without them, I'll probably have to go elsewhere for my cycling news.

The article links from the site on mobile in classic mode aren't appending the "?fromt=yes" to the URL - with that on you see the comments and the article in classic mode, without it defaults to 'new' borked mode instead.

...which means I still can't see them on my phone. F*@$%ing annoying, tbh.

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fukawitribe [2545 posts] 5 months ago
0 likes
brooksby wrote:
fukawitribe wrote:
brooksby wrote:

Dear Editor - is there any news on how/if the mobile version of the website will be fixed/re-redesigned?  Over the weekend I logged in - by going to the 'classic view' of the site, as I couldn't see how to on the new version - refreshed in the new version and it promptly crashed.  The new version still doesn't have any visible comments and frankly, as I've said before, the comments are half the fun, certainly a main reason I read the site. Without them, I'll probably have to go elsewhere for my cycling news.

The article links from the site on mobile in classic mode aren't appending the "?fromt=yes" to the URL - with that on you see the comments and the article in classic mode, without it defaults to 'new' borked mode instead.

...which means I still can't see them on my phone. F*@$%ing annoying, tbh.

Yup - completely agree about annoying, although pasting that option onto the end of the URL works on the phone as well (hardly ideal). Can't say i'm entirely surprised - they're really fucked up the comments last time they did a rewrite (and they still don't work properly, e.g. links from the main page to a particular comment) not to mention honestly one of the very worse pieces of search functionality i've had the misfortune to experience in nearly 40 odd years of arsing around with computers...

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brooksby [3493 posts] 5 months ago
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dave atkinson wrote:

yes, new mobile site seems to be missing them. we're looking into it, they were there before!

The new mobile site (the only one I can see on my phone) still doesn't have the comments.  Do you think you could chase your IT people up on it?  There are lots of links for sharing a story on all the social media things (google, FB, twitter, etc) but the simple comments section is still nowhere to be found.

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700c [1263 posts] 5 months ago
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This is frustrating and rapidly causing people to leave the site I imagine. Doesn't work on an android phone browser, fyi.  It only works when I log on using a laptop that it works and I hardly ever do that.

most of the people suffering from this are probably not able to comment anyway on this thread!

 

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Tony Farrelly [2960 posts] 5 months ago
0 likes

Hi all,

Sorry if the new look mobile site isn't working the way you want it. We're not happy about the log-in and commenting situation either. It is though fairly easy to get back to the old version of the site, which the new one is simply sitting on top of.

To get to the classic version of the site ignore the link in the top menu and scroll to the bottom of the page of the new mobile site and hit the Classic Version link. That'll take you to the old version - which is the responsive desktop site - you can also go to the desktop site by checking the Desktop box in the browser nav on your phone (well you can on my Android phone). The link on the bottom of the page (unlike the one we had added in to the main menu on the mobile site) works. It's not ideal, and it's not what was supposed to happen but it works for the moment until we can get the mobile site overlay - that's what the new look is - fixed.

As to whether the new mobile site works? Well, traffic is up massively so from our end that looks like a win at the moment - albeit with some big caveats when it comes to commenting and logging in, which it's fair to say we're not very happy about either.

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Tommytrucker [102 posts] 5 months ago
0 likes
brooksby wrote:
dave atkinson wrote:

yes, new mobile site seems to be missing them. we're looking into it, they were there before!

The new mobile site (the only one I can see on my phone) still doesn't have the comments.  Do you think you could chase your IT people up on it?  There are lots of links for sharing a story on all the social media things (google, FB, twitter, etc) but the simple comments section is still nowhere to be found.

 

The only way I've managed to get the comments on is when I'm on the site, I have to request a desktop site, which isn't ideal as it looks messy on a phone.

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brooksby [3493 posts] 5 months ago
5 likes
Tony Farrelly wrote:

As to whether the new mobile site works? Well, traffic is up massively so from our end that looks like a win at the moment - albeit with some big caveats when it comes to commenting and logging in, which it's fair to say we're not very happy about either.

Mr Farrelly - I think you'll find traffic is up massively because if I try to go to classic site on my phone (older model iPhone) it opens up two more instances of Safari before actually opening the classic site.  And when the site crashes, like slightly more than half the time if I try to actually log into the classic site, it often reloads the page in *another* new instance.  So my attempt to visit the site is actually creating three visits!  Since I haven't changed anything on my phone, all this is a consequence of *your* mobile site's redesign.

(I can only confidently view the comments, log in and leave comments, if I'm at my desk at work or I can prise our home iPad out of my wife's hands!)

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fukawitribe [2545 posts] 5 months ago
2 likes

I strongly suspect brooksby is absolutely on the money, be interesting to hear how your traffic flow was being measured. It was taking me at least 2 hits to get the page I wanted due to the new mobile site - such gems as the links to articles from the 'classic' view site don't open in 'classic' mode so you have to fudge the URL each time or use the desktop view (which sucks on a 'phone). I've pretty much stopped visiting via mobile now TBH, and wait until i'm on a desktop/laptop.

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hirsute [405 posts] 5 months ago
0 likes
700c wrote:

This is frustrating and rapidly causing people to leave the site I imagine. Doesn't work on an android phone browser, fyi.  It only works when I log on using a laptop that it works and I hardly ever do that.

most of the people suffering from this are probably not able to comment anyway on this thread!

 

Works on mine. I had to get the desktop version first though in order to sign in. Then once signed in, I can see comments and then swap back to mobile version. This also using adguard 2.1

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fukawitribe [2545 posts] 5 months ago
0 likes
hirsute wrote:
700c wrote:

This is frustrating and rapidly causing people to leave the site I imagine. Doesn't work on an android phone browser, fyi.  It only works when I log on using a laptop that it works and I hardly ever do that.

most of the people suffering from this are probably not able to comment anyway on this thread!

 

Works on mine. I had to get the desktop version first though in order to sign in. Then once signed in, I can see comments and then swap back to mobile version. This also using adguard 2.1

Working on mine now - mainly due to the fact it looks like they've disabled the new mobile view by default (available via the annoying 'Smartphone' button on the right)..

 

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Bobbinogs [270 posts] 5 months ago
0 likes

Only way i can get it working on Android is via FF. As per above, usually takes several 'visits' to actually visit so have been checking out the alternatives...

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