[Jeroen0110]

I’ve got a Virb XE with the cycling bundle for my birthday on the first and I’ve still not managed to use it properly.

 

Records for a few seconds and then says the memory card is full (this is the standard class 10 16gb card that came with it).

Sent it back to garmin, got another one, same thing.

Anyone else have this thing and experienced the same, or am I being rather dimwitted and just can’t use it properly? Card has been formatted, it’s empty etc.

Camera also locks up when you try and then stop recording after the error message.

Garmin have requested it back for examination, but I’m not holding much hope.

 

Is the answer just to get a go-pro??

 

 

Topic

[carrotman]

Apologies for bumping an old

Apologies for bumping an old post, but as the Garmin VIRB Edit software allows you to take any action cam video and link it to the Garmin metrics you can go for the “best of both worlds” with a GoPro camera and Garmin Edge… some basic examples:

[Jeroen0110]

Just as an update in case

Just as an update in case anyone’s interested…

 

just got it back (they said they tested the actual unit this time instead of just replacing it) and they said they forced a firmware update and it all works. 

 

Well it still doesn’t. The date is wrong, the metrics don’t match up to the right bit of video (unless I’m going 40km/h even when standing still) and the garmin express software can’t find the unit to supposedly run an update as it’s magically detected it’s out of date. 

 

So over two months, sent it back 3x, and all that time it’s been with me for under a week – they’ve had it longer than I have. 

the thing still doesn’t work. I’ve asked for my money back now, I’m buying something that works. Go Pro perhaps?!

Any other other recommendations?

[Jeroen0110]

returned 3x, waiting on a 4th

returned 3x, waiting on a 4th actually working one. I haven’t recorded more than a minute worth of action and I’ve owned it for 7 weeks, of which I’ve actually had one in my possession for 3 days. Ridiculous.  Rant rant rant, don’t buy anything from Garmin rant rant rant!

[Jeroen0110]

I sent the second one back a

I sent the second one back a week ago, not heard anything. It’s nearly a month now since my birthday and I’ve still not used the bloody thing. Fed up with it already.

 

I tried those cheap ebay £30-50 cameras where you had to edit the text file to change the settings, they were crap too, couldn’t make them work either.

 

So in summary, there is no camera on the planet that actually works for me… how do people do it? I used to be in the IT sector so I don’t think I’m technologically challenged…

[edbully365]

Having similar experience

Having similar experience – usually big fan of Garmin stuff.  Virb edit will not work with camera also.   Shame really.

[Jeroen0110]

I’ve just sent back the

I’ve just sent back the second one, memory card and all. I was expecting it to work out of the box, is that a big ask these days??

the battery life seemed rubbish as well, cut out after about an hour – it said somewhere it was meant to last three hours, what’s your batt life like?

[Redvee]

Jeroen0110 wrote:

It has internal memory?

 

No. Just took the card out of mine and the displayed “No Card” and recording won’t happen.

Have you tried a different microSDHC card?

[Marauder]

Jeroen0110 wrote:

It has internal memory?

I don’t know TBH just thought it might be something to look into.

[Jeroen0110]

It has internal memory?

It has internal memory?

[Marauder]

I wonder if the camera is

I wonder if the camera is trying to save to some internal memory instead of the memory card.

 

You could raise a support case with Garmin for some advice if no further forward.

Normally get a response within 48 hours or so.

[Author]

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