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4 comments
I'm having similar problems with my Air 9.0 - trying to build up a list of people that have had similar problems.
Grateful for any feedback.
Cable routing on the whole Boardman range is awful as far as I can tell.
I have two Boardman bikes, a hybrid and a CX, both of which have scars from shit cable routing, badly trimmed and fitted cables/outers or a combination of both.
The fork on my hybrid has grooves about 2mm deep because I didn't do anything about it.
In fairness they've done a v good job of improving it and we didn't buybit from them though have bought three others there. It's a design fault it appears with the cable wearing into the carbon frame at the bottom bracket
The shop should be fixing this for you surely ?