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positive responses from transport companies after videoing dodgy driving

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  • February 16, 2017 at 1:28 pm #26790
    riotgibbon

    I’ve had a couple of run-ins with vans and tippers this week, caught them on video and sent the footage to the head offices

    both times I’ve had a postive response the same day, within minutes for the tipper at the zebra crossing. I’m not interested in getting a driver into any kind of disciplinary or anything like that, but for them to see it from our point of view, with the backing of their management. One of them said:

    —————————————————————-

    Thank you for getting in touch regarding the below, firstly please accept my sincere apologies on behalf of Drainline southern.

     

    We take the safety of Vulnerable users very seriously, and are in the process of working with both FORS and CLOCS to improve our standards throughout our organisation.

     

    We are currently rolling out an educational program with our staff regarding vulnerable road users and cycle safety.

     

    I will ensure that I speak directly to the driver concerned and address your comments, as well as show him your footage.

     

    I would like to ask your permission to use the footage as part of our training program, in the hope that we can turn your experience into a positive learning outcome for our staff.

     

    Attached is the FORS vulnerable road user training toolkit that I am currently rolling out across the company, I do hope this will assure you of our commitment to road safety and the continuous improvement of our operating standards.

     

    Please do contact me if I can be of further assistance , but I do hope that the above will have closed out the matter to your satisfaction, and assured you that your comments have been acted upon by Drainline Southern.

    ———————-

    seems fair to me … certainly a refreshing change

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  • February 18, 2017 at 7:51 am #887213
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    CXR94Di2

    I had a dashcam in my car and

    I had a dashcam in my car and I was becoming a little paranoid about catching bad driving.  I stopped using it, and got stickers instead saying ‘dash cam on board’.  I drive normally and the vast majority now no longer tail gate me or drive agressively when overtaking. Mission accomplished!

    February 17, 2017 at 11:09 pm #887211
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    wycombewheeler

    seem relatively mild

    seem relatively mild

    are you aware the lgal obligation to stop at zebra crossings only extemds to pedestrians, if you cycle across you do not get automatic priority.

    Reckon I get an overtake like the van every day, there are much worse examples out there.

    February 17, 2017 at 10:53 pm #887209
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    SingleSpeed

    No offence intended:

    No offence intended:

    But what was that bloke doing riding a bike across a Zebra crossing? He’s on a pavement and should have been walking. 

    That lorry driver was already halfway down the braking strip, the ‘bloke riding a bike’ can approach a crossing a lot quicker than a pedestrian.

    I was always taught to slow down approaching a hazard assuming the lorry is doing 25mph and the cyclist 10mph as that lorry driver approached the crossing saw the ‘bloke on a bike’  riding along the pavement why would he assume that he was about to attempt to ride over a Zebra crossing…I doubt if he pulled the hand brake he’d have been able to stop judging the speed ther ‘bloke on a bike’ apprached the pedestrian crossing.

     

    The first is clearly a case of far to close pass, the second is just video evidence for Daily Mail Fodder.

     

     

    Actually judging by “Johnsons Cleaners (DN15 OER) vs the Highway Code”  you seem to be a video camera vigilante…I mean WTF! I wouldn’t have even thought that was bad driving a car let alone on a bike, let it go mate!

    February 17, 2017 at 8:33 pm #887207
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    fustuarium

    Good response from the firm.
    Good response from the firm. That’s the way to do it.

    February 17, 2017 at 12:17 pm #887205
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    Dnnnnnn

    I think you’re more likely to

    I think you’re more likely to get a positive response in London – truck-related fatalities have been so high profile, and the industry has been engaged in the likes of CLOCS.

    It might also be that the labour market for drivers is such that firms may be less defensive of them – they’re easily replaced these days if they bring the company bad publicity (which is also easier with video online). Ain’t no union to support them, even if they’re actually employed directly by the company and not sub-contractors or agency workers. 

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