preferred-google-button
log in
register

Lake Shoes

  • Creator
    Topic
  • April 10, 2015 at 4:30 pm #23710
    kv017000

    Lake Cycling Shoes Customer Service is terrible
    I ordered shoes that were promised at the beginning of race season. They kept putting me off. They arrived AFTER the entire season was over, and then, they were also a size too small. They promised a refund MONTHS ago, and I still have not received it. Do not buy Lake shoes. :”(

  • Creator
    Topic
Viewing 1 replies (of 1 total)
  • Author
    Replies
  • April 23, 2015 at 9:36 am #841015
    0
    JimRT57

    I Purchased Lake CX237 road
    I Purchased Lake CX237 road shoes in August last year.
    The heel cup has become “baggy” and as such I now suffer heel lift when climbing.
    I contacted Christain, (the Lake CEO), and he has organised replacement witing 3 days.
    I am upgrading to the CX402 shoes so will have a little wait whilst they come in.
    I E mailed Christian late on a saturday afternoon and by Midday sunday I had a reply. On Monday he passed the comunication on to his UK rep and by Tuesday everything was in place with my local Lake shoes dealer.
    I cannot fault their service.
    Personal service from the CEO on a SUNDAY!
    Not many would do that!

  • Author
    Replies
Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.