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Problems with Eurosport Player – Help!!

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  • February 20, 2015 at 9:28 pm #23320
    AWP

    I’ve just re-subscribed to Eurosport Player after a few months break. I’ve opted for the Multi-Screen subscription this year.
    In the three evenings this week since subscribing, whilst using two different iOS devices, I have not been able to watch more than 5 minutes before the stream completely fails and refuses to reconnect; only a channel change and back will bring it back. If I’m lucky I may get another 5 minutes before it fails again. This happens on both iOS devices over WiFi, 4G and 3G so I’m confident it’s not a broadband/network issue. If I attempt to use a laptop and access via a browser it’ll run for similar period of time before failing with “internal server error 3050”.

    Can anyone enlighten me as to what the hell is going on? – please!

    Andrew

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Viewing 11 replies - 1 through 11 (of 11 total)
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  • February 25, 2015 at 6:00 am #832985
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    lisa76uk

    I was getting the ‘internal
    I was getting the ‘internal server error’ and found that by dragging the ‘live stream’ back 5 or 10 minutes helped, almost as though the actual live stream wasn’t buffering quick enough.

    February 23, 2015 at 1:05 am #832983
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    Abbie

    Happened to me too
    Happened to me too X(

    February 22, 2015 at 9:58 pm #832981
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    scimos

    there were a few who
    there were a few who persevered with them on twitter – who seemed to get this particular episode sorted =D>

    February 22, 2015 at 8:09 pm #832979
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    AWP

    Sunday – everything streaming
    Sunday – everything streaming okay tonight. Can’t get the videos to work though.
    The schedule listing does tend to be out now again, I think it’s because of live events finishing late.
    Hopefully this will be the end of the problems; somehow I doubt it.

    February 22, 2015 at 3:01 pm #832977
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    thesaladdays

    Had this as well a few nights
    Had this as well a few nights ago, getting ‘internal server error’ messages every few minutes, but to be honest it was the first time I came across that.

    What’s more annoying for me is the fact the schedule listings almost never seem to be in synch with what’s actually playing! ~X(

    February 21, 2015 at 10:08 pm #832975
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    sanderville

    It would be nice if they just
    It would be nice if they just put a message on screen saying they know that they have a problem when it happens. It would save a lot of people the trouble of trying to fix a server problem at the client end.

    February 21, 2015 at 9:52 pm #832973
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    AWP

    Saturday. Things seem to be
    Saturday. Things seem to be behaving themselves tonight. Great Froome/Contador action.

    February 21, 2015 at 8:05 pm #832971
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    fustuarium

    Same issues with android
    Same issues with android devices last year. Not subscribed this year as they seem to do nothing to fix it when you read the app reviews to date.

    February 21, 2015 at 3:41 pm #832969
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    AWP

    So it sounds as if it’s a
    So it sounds as if it’s a problem at Eurosport not a client end issue. I’ll see what happens this evening.

    February 21, 2015 at 9:37 am #832967
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    dantheman1979

    I had the same problem last
    I had the same problem last night when I tried to watch the WSBK preview. I tried watching it on my smart tv, tablet and pc but I gave up in the end X(

    February 20, 2015 at 9:46 pm #832965
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    scimos

    Having exactly the same
    Having exactly the same issues – but have no cure :”(

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