LBS bike service options – Is it worth it?

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  • #22272
    vanmildert

    I’ve done 2500 miles (Feb- date) on a well maintained Spesh Tarmac- servicing options look pricey but I feel I should probably be getting some kind of LBS service. Is this worth it or a rip off? Basically it’s cheaper to get my car serviced! Why is that!?

    If there are things that definately need servicing what are these? If I don’t have the tools shouldn’t I just get those done by LBS in isolation rather than paying for the full service to do the things I can manage on my own anyway? Maybe they don’t offer that but cables all seem fine and I can do the brake pads myself etc…..

Viewing 15 replies - 1 through 15 (of 26 total)
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  • #812549
    0
    drfabulous0

    hampstead_bandit wrote:tricky

    hampstead_bandit wrote:
    tricky question to answer as the bike industry has made few concessions to retain quality bicycle mechanics as a long term career choice – for most, its simply not worth the poor conditions and low pay as a long term career choice.

    That’s changing, a lot of bike shops are subcontracting top self employed mechanics now on a 50% of labour charge basis.

    #812547
    0
    drfabulous0

    As an independant mechanic
    As an independant mechanic myself I encourage anyone who can to look after their own bike as much as possible. But for £35 including (Fibrax SS) cables I will fully service your bike and probably have it better than new and back to you on the same day. For a small extra fee I will come and do it at your house or workplace. For most people it’s not a question of whether or not they can do it themselves, but whether they can be arsed for what they would save.

    Now this is the same sort of service that you would get in a good LBS, maybe slightly more thorough as I treat every bike as if it’s my own, it’s just cheaper because I’m not paying for a shop and my only real overhead is my insurance. However when I first started in the bike game a service involved stripping down the bike completely, replacing every cable, brake pad and bearing, thoroughly cleaning and regreasing every part and generally making it so I won’t see you again for 10,000 miles. I will still do this for £50 but you don’t find it many places.

    Do it yourself if you can, but if you’re unsure how seek advice from an expert and bear in mind that my workload brakes down something like this.

    10% of jobs due to crashing or physical damage.
    20% of jobs due to neglect.
    30% of jobs due to bad home (and occasionally shop) mechanics.
    40% of jobs down to genuine wear and tear.

    So don’t be a bad home mechanic and try to fit a headset with a hammer, use your local mechanic for jobs which need specialist tools and leave the rest of the bad mechanic shit for people that buy bikes in boxes for £100.

    #812545
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    hampstead_bandit

    tricky question to answer as
    tricky question to answer as the bike industry has made few concessions to retain quality bicycle mechanics as a long term career choice – for most, its simply not worth the poor conditions and low pay as a long term career choice.

    a true, professional bike mechanic can fix your bike in a third of the time it will take you, and the bike will be truly fixed. they will also offer solutions and save you money with timely input; its not rocket science, but time served leading to real world experience, they will face problems you may never see.

    faced with that quandary, whether your Lbs employs time served professional bike mechanics is a matter of luck, one you may discover through word of mouth recommendations or after putting a bike in for a service

    the chain stores have few, if any, or these mechanics left in their employment.

    It also depends how much your time is worth (try calculating your hourly rate), the cost of tooling up your home workshop, and how much time you are prepared to spend maintaining your bikes.

    I’d strongly recommend all riders understand basic maintenance like punctures, cleaning, lubing, brake and gear adjustment.

    to clarify my position in this discussion I’ve managed workshops for Lbs including Freeborn and Sigma Sport, flagship stores for the big 2 chains, and 3 different workshops in flagship ‘brand stores’ and have seen too many good mechanics come into the industry, and then go….

    #812543
    0
    Ratfink

    elevensees wrote: it makes

    elevensees wrote:
    it makes your wheels smell nice!

    😀 Superb.

    #812541
    0
    Cheekyjohn

    I think all of the above are
    I think all of the above are correct in some way or another, purely your choice I think, I prefer doing all servicing myself as its not rocket science and for me, therapeutic. Best thing in my mind is when you make your own tools, even a headset press is easy to do using threaded bar and lots of correct size washers and a bit of imagination, good luck

    #812539
    0
    elevensees

    Nobody talcs a tire…posted
    Nobody talcs a tire…posted by BigAl68

    I always do, I’ve had tubes stick to tyres in the past and been hard to get out and fix, one very rainy, windy, horrible winter p*ncture-fest sticks in my memory, so I’ve talc’d ever since. Not saying it’s right or everyone should do it, but I prefer to, and it makes your wheels smell nice!

    #812537
    0
    BigAl68

    rogerlevy wrote:I own a store

    rogerlevy wrote:
    I own a store and have always thought that folk need to know how to do the basics themselves. I drop everything and show people how to do things almost whenever they ask. I give all bike purchasers free tuneups for life.

    Riders who do their own are 90% likely to do it all right, but sometimes we see that over lubing chains, letting brake pads get shiny or filled with metal chips, rim brake surfaces that are etched or covered with dirt and rubber, or forgetting to lube the spoke nipples can be a problem. Weekend fair weather mileage masters are more likely to be OK, but we have to look out for commuters who are plagued by drivetrain wear and seized nipples in the bad weather.

    I agree that it is easy but we have some tricks that not everyone knows. We put corn starch baby powder inside the tires for one example. Tire talc (corn starch baby powder is now used) is an old standby but some stores do not tell you about it. I never see tires that are powdered when I change a flat. Also anti-seize on all threaded parts. Never have seen that used on bikes from other stores. Cleaning chains and measuring for wear is a great policy. Saves big.

    Nobody talcs a tire as there isn’t any need as the Sheldon Brown article shows.
    http://sheldonbrown.com/brandt/talcum.html

    #812535
    0
    Tintow

    andyp wrote:’Don’t cut your

    andyp wrote:
    ’Don’t cut your own hair, or stitch your own wounds. But by all means try to do most easy bike maintenance yourself. ‘

    I do all three of these. All have been fine to date 😉 Few of the scars are a bit messy, but everything holds together ok.


    Andyp – if you find yourself stitching your own wounds immediately after cutting your own hair then it may be best to get someone else to do it 🙂

    #812533
    0
    giobox

    I think no one here can
    I think no one here can really answer this question for you. It largely depends how much you value the work of your LBS, as well as how valuable your own time is to you.

    For me, I find a balance between some tasks myself and some in the LBS works best. For example, press fit bottom bracket replacements, like BB30, I prefer to have done at the shop as to be done well really need a bearing press, an expensive tool that I will rarely need. If it’s just brake adjustments or gear indexing I would do it myself etc. If I’m busy at work sometimes Its easier just to drop it at the shop. Just do what ever is easiest or makes the most sense for your own circumstances.

    #812531
    0
    gmac101

    I would love to spend some
    I would love to spend some time tinkering with my commuting bikes but I have found it more efficient to ask my LBS to deal with repairs and servicing. I save about £2000 a year commuting by bike so the £116 or so I have spent this year keeping my bikes on the road has been pretty good value – That included a new bottom bracket, a wheel bearing repair, a hydraulic disc brake bleed (The LBS do this a lot better than me! – I’ve tried) and two services.

    The bikes come back really nicely set up and I’ve never found myself stuck at the side of the road as they spot components on the way out before I do, this part is really important as I have two children to pick up from child care at the end of the day and I need to be on time.

    I clean the bikes, lubricate, fix punctures change tyres and keep the rim brakes set up properly but thats about it.

    #812529
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    Chuck

    I’m a big fan of doing most
    I’m a big fan of doing most stuff myself, and you don’t need a massive investment in tools to be able to do most of it (with the exception of things like headset presses).

    That said, as someone said above whether it’s ‘worth it’ depends on your view of your time and money. Some people like tinkering on their bikes, other people have better things to do with their time. Personally I find one big advantage of doing my own work is that I know what’s been done and the standard it was done to.

    I don’t think it’s necessarily fair to call bike shop service charges a rip off though. If you do it yourself your time is being valued at nothing whereas the LBS mechanic’s isn’t, and likewise they obviously won’t be hunting down cheap bits from CRC or wherever like you can- it’ll all be RRP. That doesn’t make them a rip off. On the other hand they might well, for example, be a bit quicker to decide bits need replacing than you would be yourself, and stuff like that can lead to disgruntled customers.

    Lastly there’s the quality of work. Personally I’ve been disappointed a few too many times so will always do it myself where I can. Maybe you have a good mechanic though.

    #812527
    0
    andyp

    ‘Don’t cut your own hair, or
    ‘Don’t cut your own hair, or stitch your own wounds. But by all means try to do most easy bike maintenance yourself. ‘

    I do all three of these. All have been fine to date 😉 Few of the scars are a bit messy, but everything holds together ok.

    #812525
    0
    sergius

    I actually enjoy being left
    I actually enjoy being left alone to fix my bike/computer/whatever else – I find it therapeutic. It helps that I’m firmly of the opinion that most things are pretty easy to fix, the only thing I won’t mess with around the house is gas. Everything else is fair game 🙂

    (of course there’s always a huge argument with the missus when she wants to pay someone to do it “properly”)

    Bikes are pretty simple things really, the only thing you may lack is the correct tools for the job. If you are reasonably mechanically minded, careful and test your work (i.e. don’t go bombing down a large hill 30 seconds after stripping and refitting your brakes), I’d say it’s pretty hard to do anything too dangerous.

    One tip from personal experience, get a good clean space on work on where you won’t loose any bits. I managed to loose a tiny o-ring washer from the hydraulic brakes on my MTB without noticing when servicing them. Queue dot-4 fluid leaking out of the housing every time I pressed the brake lever. I now do my maintenance on a plastic sheet (still in the garden as I’ve no garage and the bikes aren’t allowed in the house) so I don’t get oil everywhere and don’t loose anything.

    #812523
    0
    Jimmy Ray Will

    For me this depends on how
    For me this depends on how much you trust your own mechanics and indeed the mechanics of the people that will potentially be doing the work for you.

    The you have to compare that with how much you enjoy doing the mechanics, against the time it takes you away from your family/riding or whatever else.

    Someone explained it to me like this… all being equal, they are not paying someone to maintain their bike, they are paying someone to provide them with extra time for the family riding etc.

    It’s how much you value your own time rather than how much you value the mechanics time that is important.

    Personally speaking, I don’t get past the trust argument… I don’t trust many mechanics to do a better job than I can… therefore, I do my own mechanics. If something was to go wrong, I want to be able to blame someone for it… best if that person was me.

    #812521
    0
    jacknorell

    Buy *good* Allen/hex keys.
    Buy *good* Allen/hex keys. Rounding off bolts is a nightmare. Bahco or Wera makes very good ones, and especially the former are a bargain on Amazon. The cheapie jobs are made of cheese (possibly hardened mascarpone).

    Park Tools or Pedros for cable cutters and chain tools. Expensive, but would last a lifetime in a shop. More importantly, work extremely well every time.

    I also find that good needlenose pliers and a decent small flashlight get used much more often than I expected.

    Oh, and coppaslip for every bolt except those you want threadlock for.

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