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Verdict: 
Good looking hard case that's easy to pack, but shell material is brittle and prone to cracking
Weight: 
10,700g
ShokBox bike hard case
4 10

The ShokBox hard case certainly looks the part, and it's easy to fit a bike of pretty much any size into. However, the brittle case material is easy to damage and as such it's difficult to recommend.

ShokBox are a new UK company and the hard case is their top of the line solution for moving your bike about. It's constructed from ABS plastic, with four metal catches (one locakble) securing your pride and joy inside. One side of the box is padded with a decent thickness of foam, and there's an assortment of velcro straps for tying your bike and accessories down. ShokBox say it'll fit a 29er mountain bike; the biggest bike we tested it with was a 60cm sportive frame and that fitted with no issues.

The wheels lock into the other side of the case with skewers supplied with the box, which is a better solution than using your own as they're wont to get a bit bent during transit; one of ours did, but not so much that we couldn't get it back through the wheel for the return leg). Another sheet of foam separates frame and wheels, and the skewers screw into two bracing pillars that stop the box getting crushed. You get four wheels on the base and it's an easy case to drag around an airport.

If that all sounds good, then it is. The ShokBox feels solid and well made. On its first journey abroad it coped admirably. However, the ABS plastic that the shell is constructed from is just too brittle and easy to damage. On the second trip (trans-continental to the USA) the case got badly damaged on one corner, with the shell cracking in several places.

That got patched up with tape for the third journey (a European short hop) but on that one the two front castors got damaged, with one of them now completely detached from the case. It's probably fixable again, with enough araldite and patience, but it seems likely that it would happen again.

We asked ShokBox if the damage would be covered by warranty, and the answer was no: you'd have to take it up with the carrier. That's all well and good if you get a new box out of it, but that's not guaranteed and what you really want is for your box not to break in the first place. It's worth pointing out that there was no damage to the bike either time, which is something.

At £379 the ShokBox is a long way from being the most expensive bike box on the market, but given that it's been badly damaged in two out of the three trips it's taken with us, it's hard to recommend.

Verdict

Good looking hard case that's easy to pack, but shell material is brittle and prone to cracking

road.cc test report

Make and model: ShokBox bike hard case

Size tested: black

Tell us what the product is for, and who it's aimed at. What do the manufacturers say about it? How does that compare to your own feelings about it?

Shok Box is a unique, high quality ABS (Acrylonitrile Butadiene Styrene) manufactured bike case and it is the safest and most stylish solution for transporting your bike. The Shok Box hard case, Comes with standard features such as: lockable catches, internal velcro retention straps, foam protective padding, high gloss anti-abrasion finish and anti crush technology. Also, our Bike travel cases and bags are fitted with four easy glide, high quality wheels for easy manoeuvring. Shokbox hard case, conforms to all the latest baggage handling restrictions and is without doubt the best value case on the market in the Uk. The technical specification, is at least equal to other similar top quality brands on the market but we feel that Shok Box bike-box and hard-case, offers better value for money for travelling abroad with your bike. The construction of Shok Box, enables the end user to fit a road bike with ISP (integrated seatpost) or a BMX , with minimal disassembly. This case fits all makes and sizes of bikes (excluding tandems); its oversized protective wheel cavity will facilitate everything, from a 26 inch mountain bike wheel to a 29r wheel

Rate the product for quality of construction:
 
8/10
Rate the product for performance:
 
5/10
Rate the product for durability:
 
3/10
Rate the product for weight, if applicable:
 
7/10
Rate the product for value:
 
5/10

Tell us how the product performed overall when used for its designed purpose

It's protected three bikes on flights, but it's pretty much at its life's end now.

Tell us what you particularly liked about the product

Easy to pack, easy to move around.

Tell us what you particularly disliked about the product

Too fragile.

Did you enjoy using the product? Yes and no

Would you consider buying the product? No

Would you recommend the product to a friend? No

Overall rating: 4/10

About the tester

Age: 42  Height: 189cm  Weight: 91kg

I usually ride: whatever I'm testing...  My best bike is: Kinesis Tripster ATR

I've been riding for: Over 20 years  I ride: Every day  I would class myself as: Experienced

I regularly do the following types of riding: road racing, commuting, club rides, sportives, general fitness riding, fixed/singlespeed, mtb, Mountain Bike Bog Snorkelling, track

 

Dave is a founding father of road.cc and responsible for kicking the server when it breaks. In a previous life he was a graphic designer but he's also a three-time Mountain Bike Bog Snorkelling world champion, and remains unbeaten through the bog. Dave rides all sorts of bikes but tends to prefer metal ones. He's getting old is why.

18 comments

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ped [267 posts] 2 years ago
0 likes

Seems like you're being rather generous with a 4/10 rating there, Dave.

The fact it looks so similar at first glance to a BikeBoxAlan is worrying. Buyer beware!

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Grizzerly [361 posts] 2 years ago
0 likes

Not covered by the warranty? What about the 'fitness for intended purpose ' provisions of the Sale of Goods Act?

I would suggest that this is a supplier to avoid!

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Spatulala [130 posts] 2 years ago
0 likes

Back to the drawing board on the grade of plastic used. A proven BikeBoxAlan is only £36 more?

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Spatulala [130 posts] 2 years ago
0 likes

It comes with a lifetime warranty! How did your usage fall outside of 'normal'?

"The lifetime warranty applies to the following parts: ABS shell top, ABS shell bottom, Wheels, Internal Straps, hinges. Fair use wear and tear is defined as damage caused by ageing and normal use."

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monty dog [462 posts] 2 years ago
0 likes

I had a similar issue with the first bike box I bought - it was trashed on the first flight. Shop that I bought it from tried to say it was fit for purpose as my bike wasn't damaged!
I successfully got my money back via my credit card company.
I would steer clear of ShokBox on the basis they're not likely to stay in business that long!

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JC [159 posts] 2 years ago
0 likes

ABS is a crazy choice of material!  26
Should have gone for PP

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pants [237 posts] 2 years ago
0 likes

rubbish product and bad customer service and still two stars? what does it have to do to get one o zero stars? have a bomb in it?!

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ashfanman [127 posts] 2 years ago
0 likes

Agree with the above - 2* seems awfully generous for a product that failed repeatedly and was then met with shoddy customer service. I appreciate that your bike wasn't damaged on either trip, but this isn't a disposable case. It wasn't able to survive repeated use and so clearly isn't fit for purpose.

That said, I tend to ignore the star ratings for reviews on this site and just read the copy instead. The copy is usually really good, but the star ratings often seem too generous. Very few items get below 4*, which makes it much harder to distinguish between truly exceptional items and ones that merely have nothing wrong with them.

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bici1977 [42 posts] 2 years ago
0 likes
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jacknorell [969 posts] 2 years ago
0 likes

This should be a 1 star review, and 1/10 for value.

It simply can't do what it promises, and they won't honour their own written promises re usage.

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edster99 [338 posts] 2 years ago
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Backing that up - how did it get 8/10 for quality of construction when it cracked significantly and one of the wheels came off ??

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pullmyfinger [39 posts] 2 years ago
0 likes

The only thing shocking about the ShokBox is how shockingly brittle it is, its price, and its crappy customer service. And who cares if it's good looking - its job is to protect the bike, not win beauty pageants. You should've given it zero stars at best.

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sethpistol [86 posts] 2 years ago
0 likes

Buy a SciCon - never had a bit of damage to bag/box or bike using one.

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russwparkin [45 posts] 2 years ago
0 likes

maybe the should re-brand.

how about Sh*t -Box ?

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BigDummy [314 posts] 2 years ago
0 likes

You've got to feel slightly sorry for the guys who sunk their savings into making this thing.

 2

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Colin Peyresourde [1805 posts] 2 years ago
0 likes
russwparkin wrote:

maybe the should re-brand.

how about Sh*t -Box ?

They'd be sued under the trade descriptions act. It surely wouldn't be capable of carrying sh!t with the holes in it.

I wonder what score you'd give a cardboard box gratis from a local bike shop. People use those all the time and don't seem to have a problem.

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KiwiMike [1282 posts] 2 years ago
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ashfanman wrote:

...Very few items get below 4*, which makes it much harder to distinguish between truly exceptional items and ones that merely have nothing wrong with them.

You haven't read many of my reviews then. Keep an eye out, there's some astonishingly average products on the way  3

As the guff on how Road.CC reviews work, most get 'good' or better, because simply put, most products are 'good or better' - it's hard to make money off an inherently rubbish product.

In this case it's a new product. And unless they change their plastic formulation, it probably won't be around for long.

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ashfanman [127 posts] 2 years ago
0 likes
KiwiMike wrote:

As the guff on how Road.CC reviews work, most get 'good' or better, because simply put, most products are 'good or better' - it's hard to make money off an inherently rubbish product.

Fair enough, but wouldn't it be better to therefore raise the bar for review grades? I just think it would be more useful to have 3* as a rough average, with 4* and above reserved for items that really are exceptional. It's true that the overall quality of bikes and components has improved immeasurably over the years, but if they're all getting 4* or above, it does make the scores somewhat meaningless and ends up with truly amazing items being lost in the noise.

And that doesn't change the fact that this item appears to be significantly over-scored. An item this bad really shouldn't be getting 4/10.