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Velo South cancellation no refund

Missus is injured. Nothing serious but can't make Velo South now. Too late to transfer and there's a no refund policy. Seems more than a bit harsh, or is this standard?

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8 comments

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Beecho | 5 years ago
2 likes

All logical. Will probably register her next Saturday anyway. Reply here if anyone wants to nab her place, blue start (7am loading). Being a lady probably helps.

 

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madcarew | 5 years ago
0 likes

Fairly standard, but as Sparker says, often worth a try

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Jimmy Ray Will | 5 years ago
0 likes

I should imagine this is a standard policy to protect the organiser. 

Imagine if four days before the event, crap weather was forecast... you cna only imagine the number of people going down with infections / injuries / family emergencies etc. 

Unfortuantely we are all governed by the lowest common denominator. 

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sparker | 5 years ago
1 like

I've just got a refund. Came back from hols with a viral inner ear infection with symptoms of motion sickness which will severely affect my balance for several weeks, so riding a bike is out of the question. They asked for a letter from a medical professional so they could consider whether to refund or not. The letter cost £20, though better than losing the full fee. Contact them - don't ask, don't get.

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Kendalred | 5 years ago
0 likes

I think most sporting participation events are the same - there is a local(ish) events organiser who offer a 75% refund if requested more than two weeks in advance, and no refunds after that.

To be fair to them, if they were to allow unlimited transfers or refunds, especially for a huge event like this, it would be an admin nightmare.

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tigersnapper | 5 years ago
0 likes

I think it is fairly standard.  Some companies allow defer or a partial credit against a future event.  I'm in the same boat as your missus unfortunately.

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Jetmans Dad | 5 years ago
0 likes

From memory, I think RideLondon offer a guaranteed place for the following year if you have to drop out through injury. That and VeloBirmingham are the only two I have taken part in. 

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Beatnik69 replied to Jetmans Dad | 5 years ago
0 likes

Jetmans Dad wrote:

From memory, I think RideLondon offer a guaranteed place for the following year if you have to drop out through injury. That and VeloBirmingham are the only two I have taken part in. 

I can't speak for VeloBirmingham, but RideLondon lets you defer your guaranteed place, though you do have to pay again.

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