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Anyone ordered from RaceView Cycles in Co. Antrim ?
Hi Everyone,
Was looking to place an online order with RaceView Cycles but was wondering if anyone has feedback, before I go ahead.
thanks,
Bill
If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.
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Hey everyone!
First post. And yeah, I joined the forum because I ran across this thread researching Race Way. Basically I'm hunting for a good replacement fork for 1999 Serotta Legend Ti that has a 1" headtube. Here in the states a Ritchey Comp is about the only option - this is not a desireable fork IMO. So I recently discovered the Columbus Minimal, but it is not available in the US.
So I placed an order with Race Way because they were significantly cheaper than Wiggle and the Race Way item pictured the old "glossy" finish as opposed to the matte finish Wiggle - http://www.wiggle.co.uk/columbus-minimal-road-forks/. Eventhough it is a coin toss, I want the chance at getting my hands on the shiny one.
The site isn't bad, I've seen much worse. I have worked for an online cycling retailer in the past and I know first hand that their website has defintely taken some effort - I consider that a good sign. Understandably I was aprehensive because of all the bad reports on various forums. So I sent an email to verify that they indeed had the fork on hand. They replied within hours and confirmed that the item was in-house and would ship the next day. So far I have no cause for alarm.
I will post again with an update. Happy riding if you can get it. We recieved 4" of snow overnight here in Pennsylvania.
All these first time posters, still appearing out of the woodwork with their so called positive "reviews" all seems a bit fishy to me. The latest review seems to be about some other company called Race Way!!! lol
Last I heard they were in serious trouble and aren't sending out any orders they receive.
I am sure anyone with a brain or any common sense will be able to read these reviews and know to avoid Race View Cycles like the plague.
I might put an order in for something cheap and see what happens.
Hi again,
Well the fork arrived today. Ordered Feb. 02, 2017 - received Feb. 13, 2017. Not bad. Only issue is that they sent the fork under-protected in a bubble wrap lined envelope. Hardly industry standard for shipping a carbon fork. It arrived seemingly unharmed - however I might hesitate ordering anything fragile in the future.
And yeah, I goofed the name. Race View of course.
Lastly,
Not sure why everyone hates the shit out of this retailer. Yeah they're a bit shabby, site still says "processing" on the order I just received, and they ship carbon forks in an envelope. Still it was damn cheap and one of the only two places I could find a 1" Columbus Minimal Fork. And unfortunately I did not get the old, glossy finish I was hoping for.
Also another caveat. I was told this was the "last one" they had. Site still says "in stock". So if you are in a rush to get your stuff, call or email to get verification on inventory.
I saved $40 using Race View over Wiggle.
Lastly,
Not sure why everyone hates the shit out of this retailer.
Think you missed the part of the ' discussion ' early on where they were threatening legal action against anybody who was raising legitimate issues they had had with said retailer.
So? Why would I care about that? I'm a pro mechanic and I pay wholesale (if anything at all) for virtually everything cycling related. Only reason I used Race View is because I can't get the item I needed here in the US. They were so innexpensive that the price I paid would have been the wholesale price in the US anyway. I will likely never use their services again. Only reason I'm posting here is because you chaps had me spooked that I lost my money placing an order with Race View.
Personally I couldn't care less about them, but you did ask why there were people on here ' hating ' them.
Eh, they're not suing anyone. Hot air - which is par for the course on a forum. They got my cash, I got my stuff. If you wan't cheap prices and you aren't a panicky consumer you'll be fine with this retailer.
Bottom line: Wiggle was $220 with free shipping and Race View was $160 with $20 shipping. 11 day delivery from England. I'm good with it.
Legal action doesn't always mean suing over here.
There are plenty of examples above this post to justify the shit they've got... in this very thread, not too far from people who have registered purely to post once, on this thread, about getting a decent service.
Shiny Bikes didn't have the best reputation either. Join the dots, don't join the dots... but surely you can see why others have joined the dots.
Yep, agreed.
Some people maybe need to read through the whole thread, wish I had before I ordered from them.
I posted another thread on here called "Are Race View Cycles the worst retailer ever" after my own bad experience. My stuff never turned up. I had to fight with my credit card company to get the money back.
Was supposed to be a xmas present for me too...still not found a replacement. I was gutted, then I got angry. So yep after my own experience and then reading what everyone else had to say, I got even more pissed off.
So yep I can understand why they are hated. I was shocked at the threats they were making to genuine posters too
I see rumours that they are not sending any more orders out now. That they are about to go bust, saw it on another bike forum
So read all this thread, read my other thread, plenty of comments on it too, and read other comments on other forums. Wish I had.
join the dots
Panicky? Fuck off mate. What's "panicky" about not liking to pay for goods that don't turn up? Or spending months chasing refunds or replacements for items sent back due to faults? Or being threatened with legal action merely for posting the truth?
Looking forward to next month's thread where we unmask "Biciloco Cycles" as the new name for Race View.
Somebody looks like a shill in this thread.
Biciloco Cycles! Love it mate!
It would be funnier if it weren't so serious though. How are these "shills" still in business?
Hello
I have read the reviews here about this company Race View Cycles.
I can confirm they are not sending out their goods. They must be in serious trouble.
I thought, like some of the other posters I would post a picture of the order I received.
Here it is......
Nothing! No order, nothing...
empty_box.jpg
nice of them to box it up for you though
Hang on?!? - they actually sent you an empty box???
They're now selling boxes of "lucky Irish air"
Marginal gains and all that.
Wondering what to do here. Bit of a long story but I'll cut it as short as possible. I ordered an eTap gruppo from RaceViewCycles at the end of December 2016. At the time they seemed to be the only place that had it in stock and with a discount. I emailed them in the first week of January asking for an approximate dispatch date and received no reply.
Initially I thought they were simply closed, then busy catching up after the holiday period. On the 12th January I started to worry and tried calling several times, with the line seeming to be dead. I emailed in again, only this time I immediately received the following reply:
12/01/2017
Friend,
The Convention is quickly approaching, and you will have yours.
Thanks to people like you,
Dave
At first I wasn't sure if it was meant for me, so I shot back asking 'Dave' at RaceView if he had any information about my eTap order. Again no reply. On the 18th I asked my bank, HSBC, to chargeback the debit card transaction. They said I had to exhaust all options with RaceView first then get back to them.
On the 19th, I spammed called them, literally spam called, first thing in the morning, and again at lunchtime. I have nearly 40 calls to them on that day. Sometimes the line seemed dead. Other times it was as if it had been picked up but... just deadly silent. Occassional 'ticking' in the background. Started creeping me out.
I emailed again that evening, with a pretty irate email saying that I was charging back my order with the bank if I didn't hear back from him by lunchtime the following day.
When I woke up that morning there was another email, sent at 3.31am
20/01/2017
Friend,
It is done in your name.
Track it and be well.
Jamie
This time I thought they're saying that the order has been dispatched, and that it has tracking. So I went to their website to see it was available in some sort of online account, as I wasn't hoping to get another reply by email. Of course, that wasn't fruitful. Had a bit of a family crisis that day and that had my attention for weeks. Out of the blue however last Saturday (18th Feb) a box from RaceView arrived at my door, by Parcelforce.
eTap had arrived. Who can be angry on a day like that. Box felt light. Excellent, this gruppo must be incredible. Looking forward to getting this on the frameset.
Then it sank in. The box was actually, ridiculously light.
I'm in a real spot now. The bank says that RaceView have given them tracking and that I need to file a complaint with the carrier. Until that has exhausted, they can't chargeback the transaction. Really at my wit's end with this freakshow.
Man, that is terrible. I can't believe they are actually sending out empty boxes so that they can provide proof of delivery to your bank. Utter c*nts.
The carrier *should* have weighed the parcel when they took it from Race View, so hopefully they will tell you that it was a box of fresh air and you can take that to the bank.
I suppose the clues are there when you look at the map on their Contact Us page...
Screen Shot 2017-02-20 at 17.06.27.png
This thread. It's the gift that keeps on giving.
Heh-heh: unlike Race view cycles. Allegedly.
Man, you guys had some weird experiences with this seller. Peeked back into this thread today since I had just ridden the fork I ordered for the first time and was really impressed with it. I definitely won't be ordering anything else from them. Empty boxes - that's rich. Hope you all get your money refunded. Good luck.
This is simple fraud and I'd call the cops, well Action fraud actually but it'd the same deal
http://www.actionfraud.police.uk/
Keep everything, all messages and the box and find out ASAP who the courier was (the name of the actual person) as they could be your best witness. 2 kg in a box should be fairly obvious unless they put a brick in there to compensate for the weight, but I doubt they are that smart.
Fingers crossed the package was weighed and they can't argue.
Hope you get your cash back.
Fuck I thought I was the only one who got an empty box! FYI, you can shout and scream, you WILL NOT get your money back. Bastards robbed me of over £600!
For all you guys who have have been pissed about by race view cycles firstly you have my sympathy. Secondly, reading all the comments on this thread prompted me to do a bit of digging . I also had a bad experience and have been pissed about with no order, noone answereing phones, returning my emails etc. But I won't bore you with that. i found a way to contact them, seeing as they don't answer their phones anymore. So here's what I did.
Race view cycles (formally shiny bikes) is part of race view equestrian. There is no record of race view cycles company information on companies house or anywhere else that I can find. (If anyone else can find it, feel free to correct me on this) And on their website it says raceview equestrian trading as race view cycles.
So raceview equestrian would be the people to call if raceview cycles aren't answering you..right?
so raceview equestrian was run by this guy Fraser Wilson's wife, Dawn Wilson. This is all pretty common knowledge right?
Now it seems Raceview equestrian are hiding from their phone calls and emails too...wonder why that would be? All sounds pretty dodgy to me?
However when I looked up the company information, suddenly she has resigned as director??? Now we have a new guy as director..his name is a Mr Darren Crawford, who incidently, was a director previously, then resigned, now since March 2017 is suddenly a director again??? Strange eh?
I read through the bits of info on this guy darren and it turns out he is a photographer, for the Ballymena Guardian! So, if you can't get them to answer your calls or emails, give the Ballymena Guardian a call on 028 2564 1221 and ask for Mr Crawford, I'm sure he would be delighted to help!
Here's the link with the information in it. https://beta.companieshouse.gov.uk/company/NI631676/filing-history
Good luck guys and gals
Just because I'm terminally curious: I looked up the domain registrars for shinybikes.com and raceviewcycles.com.
Domain Name: RACEVIEWCYCLES.COM
Registry Domain ID: 1961379673_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: www.enom.com
Updated Date: 2016-07-20T01:20:58.00Z
Creation Date: 2015-09-18T11:35:00.00Z
Registrar Registration Expiration Date: 2017-09-18T11:35:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: DAWN WILSON
Registrant Organization:
Registrant Street: 6 ESKYLANE ROAD
Registrant City: ANTRIM
Registrant State/Province: ANTRIM
Registrant Postal Code: BT41 2LL
Registrant Country: GB
Registrant Phone: +44.07810873660
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:
Domain Name: SHINYBIKES.COM
Registry Domain ID: 417403879_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.meshdigital.com
Registrar URL: http://www.domainbox.com
Updated Date: 2015-06-10T00:00:00Z
Creation Date: 2006-04-19T00:00:00Z
Registrar Registration Expiration Date: 2017-04-19T00:00:00Z
Registrar: WEBFUSION LIMITED
Registrar IANA ID: 1515
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1.8779770099
Reseller: 123Reg/Webfusion
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Fraser Wilson
Registrant Organization: Shiny Bikes Ltd
Registrant Street: 6 Eskylane Road
Registrant City: Antrim
Registrant State/Province:
Registrant Postal Code: BT41 2LL
Registrant Country: GB
Registrant Phone: +44.2825898707
Registrant Phone Ext:
Registrant Fax Ext:
Registrant Email:
So, two legally different companies at the same address. Nothing to see here, I'm sure they're both perfectly above board.
So, two legally different companies at the same address. Nothing to see here, I'm sure they're both perfectly above board.
[/quote]
I wasn't implying that they weren't both legal. There is no record on companies house website of raceview cycles. Raceview cycles trades under raceview equestrian as they can't trade on their own after going bust.
I was giving folks some info so that those who are having trouble getting in touch with race view cycles to find out where their lost orders have gone can actually find someone to talk to about it! Instead of getting frustrated with not getting calls or emails answered.
Also shiny bikes are no longer, they went bust. it's race view cycles now so looking up their domain is of no relevance. Anyone can buy a website after all can't they?
Anyway I was just trying to help you guys out that have had a bad experience like me
Psst. enigma, sarcasm detector needs calibrated
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