you know it actually pays to pester the local bus company! Some months ago fed up by a series of near misses I had had enough! I started to complain. One letter I thought would do the job, vent my anger, kick off in the general direction of customer services; after all they don't drive a long piece of metal weighing several tonnes and the desire to turn you into a mascot pinned to the front of their vehicle.
Well, I waited - no response. Another letter, still nothing. Then a third letter - again silence. That was it time to play rough! I start to fire off letters on a daily basis.