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Pair paid bogus refunds to friends from TfL call centre

Two Boris bike workers who made bogus refund payments to friends totalling £42,000 have been jailed.

Nana Boateng and Jose Dias, both 26, worked in the cycle hire customer contact centre, where they authorised false refunds to seven friends. They made a guilty plea in March at Southwark Crown Court.

The refund payments are typically made to customers who are charged wrongly for their bike use; from a £1 charge when there is no paper in the machine to print a bike release code on, to a £300 charge for failing to dock a bike properly on its return.

Working in the north London contact centre, Dias paid out over £24,000 to friends over a two-day period, the Independent reported.

The scam began when the pair realised that TfL was not enforcing the rule that cash refunds had to be authorised by a manager, and began issuing them themselves, between September and December 2010.

Boateng was jailed for nine months, including one month for breaching an order for a separate offence, and Dias was sentenced to six months in jail.

Boateng’s barrister, Alexander Williams, called the crime ‘opportunistic’ and said that his client had only received around £8,000, of which he sent half to a sick aunt in Ghana.

Judge Alistair McCreath also handed out suspended prison sentences and community orders to the seven friends, who were convicted of money laundering offences.

After an unpromising start, having to be bribed by her parents to learn to ride without stabilisers, Sarah became rather keener on cycling in her university years, and was eventually persuaded to upgrade to proper road cycling by the prospect of a shiny red Italian bike, which she promptly destroyed by trapping a pair of knickers in the rear derailleur. Sarah writes about about cycling every weekend on road.cc.

42 comments

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dreamlx10 [166 posts] 4 years ago
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Nana Boateng, Jose Dias, say no more.

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kaska [12 posts] 4 years ago
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dreamlx10 wrote:

Nana Boateng, Jose Dias, say no more.

Can you say a little more? Do you know these people? If not, your comment could come across as a teensy bit racist.

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axisofweasel [23 posts] 4 years ago
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kaska wrote:
dreamlx10 wrote:

Nana Boateng, Jose Dias, say no more.

Can you say a little more? Do you know these people? If not, your comment could come across as a teensy bit racist.

Kaska didn't you know it's ok to be racist on an anonymous forum?

Seriously though, what a spectacularly moronic comment. It's not worth going into but be assured that the rest of road.cc are judging you dreamlx10 as the ignorant racist arse you appear to be.

God stupid people make my head hurt.

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jezzzer [329 posts] 4 years ago
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dreamlx10 [166 posts] 4 years ago
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"the ignorant racist arse you appear to be."

Or the ignorant peronally abusive person you are ?

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Barry Fry-up [187 posts] 4 years ago
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don't sully this website with your casual racism and you won't suffer any personal abuse. simple, really.

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alun [45 posts] 4 years ago
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Godwin's law in 4 posts that must be a new record, well done !

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axisofweasel [23 posts] 4 years ago
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dreamlx10 wrote:

"the ignorant racist arse you appear to be."

Or the ignorant peronally abusive person you are ?

The word you are looking for is "personally", or perhaps "peroneally" although i'm not sure how i could be abusive to a specific muscle group.

If you can justify the statement you originally made and clarify your point then i would be glad to offer a retraction and apology.

I would love to see the logical gymnastics required to explain your original statement as anything other than blatant racism.

Cycling is, as a general rule, a very inclusive sport and i see no place for that kind of comment in our community.

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dreamlx10 [166 posts] 4 years ago
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"casual racism" Is pointing out the obvious racism ? And apologies about the spelling, we all make mistakes.

"Cycling is, as a general rule, a very inclusive sport", I think the article was about a criminal act, which happened to involve bicycles, not racing bicycles at that. As a general rule i think cycling is generally not inclusive in the way you are implying.

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dreamlx10 [166 posts] 4 years ago
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"don't sully this website with your casual racism and you won't suffer any personal abuse. simple, really."

Alleged racism bad, personal abuse ok? Is that about right ?

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axisofweasel [23 posts] 4 years ago
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dreamlx10 wrote:

"casual racism" Is pointing out the obvious racism ? And apologies about the spelling, we all make mistakes.

"Cycling is, as a general rule, a very inclusive sport", I think the article was about a criminal act, which happened to involve bicycles, not racing bicycles at that. As a general rule i think cycling is generally not inclusive in the way you are implying.

I made no mention of "casual" racism. I think you are referring to someone elses post. If you use the quote function it can help clarify things.

We're now falling into the standard forum arguement of nitpicking while ignoring the big racist elephant in the corner. However i would point out that road.cc is populated by the cycling community, that includes commuters, racers and casual cyclists. I made no mention of racing? When i refer to the community i refer not just to those i race against but the myriad of people i nod to everyday in town.

You realise none of this detracts from the fact that the very first thing you said is blatantly racist.

Rather than just sling mud in the traditional manner of the internetz, just explain your comment? Maybe we all misunderstood?

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Barry Fry-up [187 posts] 4 years ago
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dreamlx10 wrote:

"don't sully this website with your casual racism and you won't suffer any personal abuse. simple, really."

Alleged racism bad, personal abuse ok? Is that about right ?

yeah, that's about right. axis was taking you on, personally, for a stupid thing you said. not making casually racist remarks about people who may or may not be foreign, based on their names.

dreamlx10 wrote:

Is pointing out the obvious racism?

what's obvious? that they have foreign-sounding names? Kevin Prince Boateng is German. José Gonzalez is Swedish. Are you saying that German and Swedish people are crooks? i'm not sure i understand your 'obvious' point, unless it's that all them foreign are crooks, in which case i do understand and you're a racist arse, like what axis said.

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dreamlx10 [166 posts] 4 years ago
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"you're a racist arse" again personally abusive, I have not been personally abusive to anyone on this forum.

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dreamlx10 [166 posts] 4 years ago
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"Kevin Prince Boateng is German. José Gonzalez is Swedish." Hmmm I think you're stretching things a bit there.

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kaska [12 posts] 4 years ago
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dreamlx10 wrote:

"casual racism" Is pointing out the obvious racism ? ...

The problem is that it's not obvious (to me, anyway) what you are pointing out. It looks like you're implying that because these people have foreign sounding (to you) names, that it's not surprising they stole thousands of pounds.

If I've misinterpreted you, you have the opportunity to put me (and my foreign sounding name) straight. You'll notice I haven't yet called you racist, just pointed out that your comment could give that impression.

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jsim72 [6 posts] 4 years ago
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dreamlx10 wrote:

Alleged racism bad, personal abuse ok? Is that about right ?

Yes. Can someone just delete this idiot's account or shall we just continue with personal abuse they deserve?

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axisofweasel [23 posts] 4 years ago
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Jimmy Carr, say no more.

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axisofweasel [23 posts] 4 years ago
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dreamlx10 wrote:

"you're a racist arse" again personally abusive, I have not been personally abusive to anyone on this forum.

Seriously? You're still crying about being given stick for a racist remark? There has to be some irony in there somewhere!

No you weren't abusive to anyone on this forum. Just to two people you haven't met based on their possible ethnicity.

Still waiting to hear you elaborate on the first comment?

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jsim72 [6 posts] 4 years ago
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dreamlx10 wrote:

"you're a racist arse" again personally abusive, I have not been personally abusive to anyone on this forum.

Maybe not, but you have been a racist arse.

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Barry Fry-up [187 posts] 4 years ago
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dreamlx10 wrote:

"Kevin Prince Boateng is German. José Gonzalez is Swedish." Hmmm I think you're stretching things a bit there.

not really, boateng was born in germany, and gonzalez in sweden. hence, they're german and swedish, respectively.

unless... well, they do sound a bit, y'know, foreign. and all them foreign are crooks. so they might be lying.

care to explain your first comment and how it isn't racist? then all this stops.

 39

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dreamlx10 [166 posts] 4 years ago
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It isn't racist as there is no mention by me of nationality, skin colour or any other type of sensitive profile.

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dreamlx10 [166 posts] 4 years ago
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"Maybe not, but you have been a racist arse" Yet again personally abusive to me when I have not been abusive to you.

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hatchet harry [15 posts] 4 years ago
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It seems to me that dreamx10 has backed themselves into a corner and is just shouting loudly with their fingers in their ears at anyone who's questioning the original comment.

The answer is simple: justify it and we'll all move on. Otherwise, shut up and accept the backlash for your stupidity.

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kaska [12 posts] 4 years ago
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dreamlx10 wrote:

It isn't racist as there is no mention by me of nationality, skin colour or any other type of sensitive profile.

What exactly did you mean by your first comment? Clearly some of us have interpreted it as being xenophobic and bigoted (or, in common parlance, racist). What did you mean to imply by stating their names and then "say no more"? Why not clear your name by explaining this misunderstanding?

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dreamlx10 [166 posts] 4 years ago
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"Why not clear your name" Clear my name of what ? Is this a sixteenth century witch hunt, what happened to innocent until proven guilty ?

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dreamlx10 [166 posts] 4 years ago
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"your stupidity" Again personally abusive.

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kaska [12 posts] 4 years ago
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dreamlx10 wrote:

"Why not clear your name" Clear my name of what ? Is this a sixteenth century witch hunt, what happened to innocent until proven guilty ?

Clear your name of the suspicion of being a xenophobic bigot. You made a comment which at face value appears to be that of a racist. You have been invited to clarify if this was intended. You have chosen not to.

It's hardly the Spanish inquisition (good thing too, those dirty foreigners), just an opportunity for you to let people know that you're not as ignorant and hateful as your first post implies, and that it's all been a big misunderstanding.

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hatchet harry [15 posts] 4 years ago
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dreamlx10, I was going to offer to lend you my shovel to carry on digging this tremendous hole you seem to have got yourself into...but it looks as though you've fashioned some kind of tool out of the words 'personally' and 'abusive' and that's doing a pretty good job for you at the mo.

Carry on.

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Barry Fry-up [187 posts] 4 years ago
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dreamlx10 wrote:

It isn't racist as there is no mention by me of nationality, skin colour or any other type of sensitive profile.

Ah, so you clearly mean then that it's your personal experience that people with those particular names (I'm not sure if it's the surname, or the first name, or both) are habitual crooks.

And it's nothing to do with them just being a bit foreign-sounding, and hence suspect. If you're a bit racist.

Thanks for clearing that up  39

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veseunr [258 posts] 4 years ago
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Maybe referring to Nana and Jose only really committing a minor fraud when all the really big fraud is committed by white men in suits claiming to be in banking or insurance.

Pointing out an ethnic divide is not racism.

So Dream .... what was your point?

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