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Addison Lee chairman provokes controversy with his views on London cyclist deaths

Cab firm boss to cyclists: "You want to join our gang, get trained and pay up"...

John Griffin, head of minicab firm Addison Lee who caused a storm this week and threats of legal action from TfL by telling his drivers to illegally use London's bus lanes has provoked further controversy with his views on the rise in the number of cyclists killed on the capital's roads.

The opinions expressed by Mr Griffin in Add Lib magazine, distributed free to the passengers who each year undertake 10 million journeys in Addison Lee’s fleet of nearly 4,000 vehicles, have already received widespread condemnation on social networks such as Twitter from ordinary cyclists and cycle campaigners alike.

We’ve repeated Mr Griffin’s column in full below. If you’re a cyclist, and particularly one who rides a bike in London, it makes for chilling reading.

Here's what he wrote.

“Green party candidates and others are up in arms about what they see as the murder of Cyclists on London Roads.

“There has, as we all know, been a tremendous upsurge in cycling and cycling shops. This summer the roads will be thick with bicycles. These cyclists are throwing themselves onto some of the most congested spaces in the world. They leap onto a vehicle which offers them no protection except a padded plastic hat.

“Should a motorist fail to observe a granny wobbling to avoid a pothole or a rain drain, then he is guilty of failing to anticipate that this was somebody on her maiden voyage into the abyss. The fact is he just didn’t see her and however cautious, caring or alert he is, the influx of beginner cyclists is going to lead to an overall increase in accidents involving cyclists.

“The rest of us occupying this roadspace have had to undergo extensive training. We are sitting inside a protected space with impact bars and air bags and paying extortionate amounts of taxes on our vehicle purchase, parking, servicing, insurance and road tax.

“It is time for us to say to cyclists, ‘You want to join our gang, get trained and pay up’.”

News comment

Reading the content of Mr Griffin’s column, it occurred to us that we could comment upon his apparent belief that roads belong to motorists.

We could take him to task for his apparent victim-blaming of those who lose their lives while quite legally cycling on London’s roads.

We could reflect on the fact that not just Greens but politicians of all hues ride bikes, including a Mayor of London who belongs to a party which Addison Lee supports financially with six-figure donations.

We could remind Mr Griffin that with cycle safety centre stage in the London mayoral elections, his views are woefully out of touch with one of the key political issues in the city his business operates in.

We could point out that experienced cyclists, as well as comparative newcomers, are all too often the victims in fatal incidents in the capital. 

We could elaborate on the fact that there are many things that can be done to improve the safety of cyclists besides their wearing “a padded plastic hat.”

We could underline his apparent belief that ‘Sorry mate, I didn’t see you’ is an acceptable excuse for hitting a cyclist.

We could highlight that in many cities throughout Europe and beyond, bicycles and cars do co-exist on the same roads.

We could correct him on his erroneous use of the term ‘road tax’ or his failure to acknowledge that cyclists and motorists are often one and the same person.

We could go on to say that the majority of adult cyclists hold driving licences, and will therefore have received exactly the same level of ‘extensive training’ as most motorists on the road.

We could correct his use of the word ‘accident,’ which implies chance with no human intervention, when the emergency services and much of the media have switched to using the neutral ‘incident.’ 

We could consider that a motorist’s ‘protected space’ can lead them to forget that they are sitting inside a machine with the capability of easily inflicting death or serious injury on more vulnerable road users.

Or we could highlight the comments found on a variety of forums that London cyclists post on that regularly single out Addison Lee’s self-employed drivers as among the worst on London’s roads.

We won’t do any of that because Mr Griffin does not come across as a man who would be well disposed to engage in reasoned debate about the issues involved and who might be persuaded to come round to a point of view opposed to that he currently holds.

We’re not convinced he’d understand that contrary viewpoint, far less embrace it.

What he does understand, however, is business. He has built a company from a single vehicle into Europe’s largest cab operator. That doesn’t happen by chance.

But while he acknowledges that cycling in London is booming, he misses the point about where much of that growth comes from; it isn’t from ‘grannies’ taking to two wheels for the first time.

Instead, a lot of the rise in cycling is driven by middle-aged professionals such as lawyers, bankers and accountants who in some cases will be the people who decide which cab firm their company uses, or at least help influence that decision.

Currently, for many companies and organisations, that firm will be Addison Lee.

Earlier this week, the company used its Twitter feed to proclaim proudly that its account customers had overwhelmingly backed its unilateral decision to illegally use London’s bus lanes; we wonder whether all of his customers will endorse his views on cycling, and those who have died while riding their bikes, once they learn of them?

We also wonder whether any of them might take their business elsewhere?

It's a safe bet Mr Griffin would understand that.

 

Simon joined road.cc as news editor in 2009 and is now the site’s community editor, acting as a link between the team producing the content and our readers. A law and languages graduate, published translator and former retail analyst, he has reported on issues as diverse as cycling-related court cases, anti-doping investigations, the latest developments in the bike industry and the sport’s biggest races. Now back in London full-time after 15 years living in Oxford and Cambridge, he loves cycling along the Thames but misses having his former riding buddy, Elodie the miniature schnauzer, in the basket in front of him.

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84 comments

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cidermart | 12 years ago
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Cauld Lubter I was referring to their ability to control a vehicle, as in just being dragged from the past and dropped into one for the first time without any clue how to drive it. Perhaps I should have directed it towards the missing link, primordial ooze amoebas rather than our granite browed forbearers I apologise for any offence me bad.  3

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skippy | 12 years ago
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Time for the " Politicians " to institute 10 year licences with a variety of grades as in Oz !
New drivers could even be required to re-licence after 2 years but having moved through the grades to " Gold " licence with some privileges attached , most motorists would be reluctant to find themselves downgraded through behaviour that only they control ?

SMIDSY is an unacceptable excuse , since all drivers with eyesight defects are legally required to use appropriate equipment to continue using their driving licence ! Think back to the truck driver who is now responsible for two deaths in less than two years ! Could it be that in the rush to reduce Departmental costs that the ministry involved with “ Road Safety “ cannot be bothered to be more effective on the roads ? Breath Testing , document checking , vehicle emission control , etc , in Random Road Control Exercises could quickly do “ Eye Test “ checks !

Whilst these random exercises will not punish the driver , since these are only control tests , it would be a case of issuing a notice requiring the driver to take an eye sight test within 7 days and produce same at the Police station or other such venue . Of course Drivers licences state the holder should be wearing “ Glasses “ and “ Blind Freddy with his white stick “ should having stopped a driver be able to see if that driver is wearing “ Glasses or contact lenses ,etc “, of course , no Police Officer can tell if they are currently sufficiently effective !

As for the excuse , the sun was in my eyes , would any driver deliberately drive towards a tree knowing that it will damage their vehicle ? So what is the hurry to drive at speed , into an area that you cannot see , in the hope you will remain unscathed ?

“ Licensed to Kill ” is not printed on the “ Driver’s Permit ” in ANY Country , so why do the authorities assume that the V R U is in part , the major part , responsible for their misfortune ?

" MY comment to the IAM report " lost by the internet shuffle !

Time for the " Politicians " to institute 10 year licences with a variety of grades as in Oz !
New drivers could even be required to re-licence after 2 years but having moved through the grades to " Gold " licence with some privileges attached , most motorists would be reluctant to find themselves downgraded through behaviour that only they control ?

SMIDSY is an unacceptable excuse , since all drivers with eyesight defects are legally required to use appropriate equipment to continue using their driving licence ! Think back to the truck driver who is now responsible for two deaths in less than two years ! Could it be that in the rush to reduce Departmental costs that the ministry involved with “ Road Safety “ cannot be bothered to be more effective on the roads ? Breath Testing , document checking , vehicle emission control , etc , in Random Road Control Exercises could quickly do “ Eye Test “ checks !

Whilst these random exercises will not punish the driver , since these are only control tests , it would be a case of issuing a notice requiring the driver to take an eye sight test within 7 days and produce same at the Police station or other such venue . Of course Drivers licences state the holder should be wearing “ Glasses “ and “ Blind Freddy with his white stick “ should having stopped a driver be able to see if that driver is wearing “ Glasses or contact lenses ,etc “, of course , no Police Officer can tell if they are currently sufficiently effective !

As for the excuse , the sun was in my eyes , would any driver deliberately drive towards a tree knowing that it will damage their vehicle ? So what is the hurry to drive at speed , into an area that you cannot see , in the hope you will remain unscathed ?

“ Licensed to Kill ” is not printed on the “ Driver’s Permit ” in ANY Country , so why do the authorities assume that the V R U is in part , the major part , responsible for their misfortune ?

COMMENT TO THIS ARTICLE ! hope it works ! Didn’t make it into the comments either !

"Didn't realise that the " Cameron Administration " could be bought for a mere £100k ? Sounds like the 1% getting their way once again !

Mr-andrew's POV of 14:17 says it all ! Jack of 15:58 is spot on !

Glad i am living in Europe , this week riding at the Giro Del Trentino , where miserable snowy weather would have been intolerable in London !

Comment on “ Addison lee chairman “ article :
good job I am able to save and post from “ Microsoft Works Word “ !

Appears that “ al cabs “ are about to find they are being driven into the ground by a “ would be if he could be “! Time that cyclists became active in letting Vehicle Owners know what their employees are doing to their reputation on a daily basis !
Been cut up recently by a placarded vehicle ? Then let the owner company know about it ! Most large vehicles have “ free phone nos “ to express your POV on the driver !

This time the driver missed you , but will you be so lucky next time ?

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skippy | 12 years ago
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Hurray this time success !!

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jazzdude | 12 years ago
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Can we have Mr Griffin's email address please?

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carl j | 12 years ago
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Being cyclist and a driver, and therefore up in arms about the cost of fuel, £10 a gallon wouldn't be the end of the world for me, but it would for this cretin's empire. (No, I'm not condoning higher fuel prices, but every cloud and all that....)

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Bikeylikey | 12 years ago
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'The rest of us occupying this roadspace....are paying extortionate amounts of taxes on our vehicle purchase, parking, servicing, insurance and road tax.'

Eh? But cyclists don't use up parking space! They DO pay for servicing (??? - what a weird comment) and often insurance as well. They don't need the same insurance as car drivers anyway. And, as mentioned above, there's no such thing as 'road tax': there is 'excise duty' which you pay to use certain damaging vehicles on publicly funded roads. Bikes are not included in this, they don't pollute or use the same roads or features of roads that motor vehicles do. These comments don't make any sense.

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alg | 12 years ago
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I dont expect I shall add any more to the justifiable outrage over this. It has been my experience as a cyclist and a motorist in London that since the Addison Lee cabs took to the roads London has gained a public enemy. I would also note that incitement to break the law is itself breaking the law - why hasnt Mr Griffin been locked up?

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InvisibleVisibleMan replied to Saint Mark | 12 years ago
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I too have noticed people treat cyclists as something strange, alien and annoying. My best guess is it comes from the same kind of base human instinct that often leads people to regard the obviously different as frightening and intrinsically annoying. I expound on the idea at greater length here: http://invisiblevisibleman.blogspot.co.uk/2012/01/why-some-people-get-an... .

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Daclu Trelub replied to cidermart | 12 years ago
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cidermart wrote:

(I use the term loosely having long seen the skill level of his drivers, Neanderthals is probably nearer)

Unfair to Neanderthals - seriously. The nasty, brutish ones were us.

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don_don replied to downfader | 12 years ago
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downfader wrote:

I think there is a big point to be made about training here.. why should road systems be places where the most vulnerable - the pedestrians, horse riders and cyclists - need to learn defensive techniques to accommodate the risks others pose?

Why can we not just engineer those risks out of the equation altogether!? That must surely be a massive solution, and Griffin's advocacy of infringing any safety margin cyclists have is simply wrong.

As I said elsewhere this week - licencing, insuring and taxation of motorists has not stopped an average of 2000+ people (not even cycling related) from dying on our roads.

+1

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don_don replied to carl j | 12 years ago
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carl j wrote:

Being cyclist and a driver, and therefore up in arms about the cost of fuel, £10 a gallon wouldn't be the end of the world for me, but it would for this cretin's empire. (No, I'm not condoning higher fuel prices, but every cloud and all that....)

It won't be long...

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lexplex replied to Saint Mark | 12 years ago
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This is actually a really good idea.

Perhaps driving lessons should start with the instructor taking the learner out on a bicycle to show them how junctions work etc. and show close-up how other drivers behave. It will give the learner better confidence before first driving a car, and also gives them an appreciation of the other people using the road.

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kingotheshire | 12 years ago
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This reminds me of cycling in Cornwall over the Easter break, lovely quiet roads, cars giving you plenty space, and the first and last car to screech past and cut in with an inch of space . . . yes you guessed it, an Addison lee stickered taxi!

Disdain for cyclists knows no boundaries for those guys, its a deeply engrained ethos.

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jameshaworth21 replied to kingotheshire | 12 years ago
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That's a long cab ride! AL is a London cab firm!

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InvisibleVisibleMan | 12 years ago
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Apart from anything else, his views are based on a simple misconception. I pointed out in a recent blogpost - http://invisiblevisibleman.blogspot.co.uk/2012/03/it-may-be-fun-but-is-c... - that Transport for London research attributes blame for around three-quarters of bike-vehicle accidents to the driver, not the cyclist. And that's based on figures from the not-very-bike-friendly Metropolitan Police.

Addison Lee vehicles have struck me since the company's inception as being particularly poorly driven. I am now happy to call for people to boycott them.

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bobinski | 12 years ago
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Further, the receipt and processing of the fares paid by customers involved in the bus lane infringements is at least arguably an offence of money laundering under the Anti-Money Laundering regs and the proceeds of Crime Act. Any firm which needs to maintain a clean status in regard to meny laundering, ie any bank, insurance company, law or accounting firm, and many others, should take not of that and indicate to Mr Griffin that if he persists, they will hav eno alternative but to remove their business.

You bugger! I am a Lawyer and I never considered that possibility. Could be right!

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OldRidgeback | 12 years ago
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Addison Lee vehicles are often very poorly driven. It's interesting that the boss takes such an aggressive attitude to cyclists. It'd be good if Alan Sugar or Paul Smith, both well known as avid cyclists, took him to task. I doubt either would mince their words. I don't like using Addison Lee as the vehicles are badly driven, this makes me even more likely to use other firms.

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catchercradle | 12 years ago
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If I was part of anonymous I would be tempted to suggest they take down their website. Still if everyone in lcc and all those who look at this page were to email customerrelations [at] addisonlee.com, and do so on a weekly basis demanding that he change his tune and issue a public apology, it might cause them a bit of a headache?

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Paul M | 12 years ago
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The stuff about cyclists, however offensive, is just taxi-driver-done-well bluster. The bus lane thing is altogether nore serious.

TfL has made it clear that they regard deliberatel infringement of bus lanes as a criminal matter and will prosecute it as such. In "instructing" his drivers to use bus lanes he is suborning them to commit a criminal offence. Offering to pay their fines is insufficient remedy, and the instruction is isetlf unlawful and oppressive to his staff.

Further, the receipt and processing of the fares paid by customers involved in the bus lane infringements is at least arguably an offence of money laundering under the Anti-Money Laundering regs and the proceeds of Crime Act. Any firm which needs to maintain a clean status in regard to meny laundering, ie any bank, insurance company, law or accounting firm, and many others, should take not of that and indicate to Mr Griffin that if he persists, they will hav eno alternative but to remove their business.

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winprint | 12 years ago
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My wife works on the busy trading floor of a German bank, which if I'm correct is the cities largest employer.
She also has a 14 year old son and a husband who are regular cyclists.
After John Griffin's recent buslane and cyclist rants, she will not be booking Ad Lee in the future and will be persuading colleagues likewise.
Hopefully word will spread.  19

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giff77 | 12 years ago
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Oops, hat should read green tomatoe cars!!

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miuzikboy replied to giff77 | 12 years ago
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giff77 wrote:

Oops, hat should read green tomatoe cars!!

Nice, thanks! Will do.

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alotronic | 12 years ago
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Well written and perceptive, nice piece.

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miuzikboy | 12 years ago
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This is one occasion where I'm relishing my ability to decide which cab company my department uses. Ad Lee just lost about £500 per month from us. I'm going to research good (ideally green, well, as green as a car can get) alternatives. I'll post back what I find.

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giff77 replied to miuzikboy | 12 years ago
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miuzikboy wrote:

This is one occasion where I'm relishing my ability to decide which cab company my department uses. Ad Lee just lost about £500 per month from us. I'm going to research good (ideally green, well, as green as a car can get) alternatives. I'll post back what I find.

Have a look at Green Tomatoes. They were being recommended on twitter last night

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Footpather | 12 years ago
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Er I am trained and yes I do pay up ie I am insured!

If London is the same as other cities, the Black Cabs (Hackney carriages) pay a premium to be able to pick up people from anywhere and use the bus lanes. Private Hire vehicles do not pay anything like that amount of money so they are not able to have these privileges. (That's how it works here so I assume it is similar nationwide). So why does Mr Griffin think he should have these privileges over any other road-user?

Makes you wonder what other rules and regs he is flouting!

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jacoholico | 12 years ago
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Don't know about anyone else, but this makes it clear that I will NEVER book and Addison Lee car.

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pmr | 12 years ago
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Drivers attitude normally really, really grates me as a cyclist.
But to be honest this blokes comments aren't that offensive to me.
I mean I'd say to any novice cyclist thinking of riding in London - don't do it. Or at the very least get used to riding in traffic somewhere less congested first.
Personally I've ridden 3000 miles over the last 12 months or so, but only recreationally and I simply wouldn't view cycling as a form of commuting into London, I value my life and limbs too much.

Of course this fellas comments are wrong, it is really the cab, bus, lorry and car dirvers in the city that need ADDITIONAL training to cope with the influx of cyclists, but it wouldn't help to have some kind or education in place to help cyclists understand the risks either.

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Edgeley replied to pmr | 12 years ago
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Pmr - cycling in central London is often safer than outside. The roads are wider, vehicles are slower, there are more cyclists around, and on the whole drivers are more alert. I feel more threatened on country roads. Which is not of course to excuse some of the appalling infrastructure in the capital - Kings Cross, for instance.

However, one of the key reasons London is safer is that we have a network of bike lanes (of sorts). These are called bus lanes, and only extra trained drivers are allowed in them, when driving buses or black cabs. Addison Lee drivers aren't extra trained, and in fact they are often appalling. Plus the additional numbers of vehicles in the bus lanes will defeat the point of having them at all.

The Addison Lee MD is attacking cyclists because we are allowed to use the bike lanes, and his cars aren't. He will attack bus drivers next.

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gazzaputt | 12 years ago
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I will be urging all I know to discontinue using Addison Lee.

A couple of people I know are very large corporate customers who spend large amounts with them.

I urge everyone to do the same if your in a position to do so.

Also making this article viral it'll be picked up by the mainstream media.

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